Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,859 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 17th October 2025

Mark

Paramount Plants 5 star review on 16th October 2025

Jennie

Paramount Plants 5 star review on 6th October 2025

Julie

431

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with these plants - conifer hedging. Bought 50, delivered in two well packaged pallets (on the day of the storms!). What I appreciated was the cling film securing them, and being in root balls with hessian wrapping, meant they kept moist. I planted in two stages to suit my landscaping project two weeks apart, and all was fine and plants remained healthy.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I ordered a Camellia Sasanqua "Yuletide" - I received a lovely specimen, with a couple of open, red flowers. It is supposed to be one of the faster growing camellias and to flower as its name suggests (during Yuletide), so I will be interested to see how it develops. It was a little pricey, for a 6 litre pot, but I hope it will be worth it - camellias don't usually disappoint and it's evergreen.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Good customer service, I felt that I was well-updated throughout the purchasing/shipping/delivery process. The plants were clearly healthy--the only reason I'm giving 4 and not 5 is that one of the pots arrived smashed and the roots of the plant were exposed on a rather cold day which I can't imagine is very good for it! However that's likely the fault of the delivery company.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We are sorry for the damage caused by the courier We look forward to being of service again in the future. Thank you Peter

Posted 3 years ago

“Nothing to review other than the arrival of plant. This is the UK. Strong winds, cold, wet. Not exactly conducive to going out to dig a large hole, lug a heavy pot. ETC ETC. Currently waiting in a partially sheltered position, waiting for more clement weather.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Peter

Posted 3 years ago

“Am very happy with the plants I ordered especially receiving some earlier than predicted for next April . All in good health and size .Would recommend Paramount Plants .”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants came earlier than expected, smaller than I thought they’d be as I didn’t pay for the smallest but all alive on delivery. So far so good.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plant received safely, on time and in good condition.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Arrived very quickly and trees have done fairly well after planting.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Overall very please. Communication could have been a little better, ie confirming when the plant would be sent and advising tracking number / company sooner. However, good service overall and a lovely healthy plant.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Arrived safely and a good size. Now planted and survived the recent gales!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great value . A little tricky to get hold of but I guess you can’t complain for the price.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“My trees took a little longer to arrive than I was initially expecting but now that they are here I'm really happy with the delivery, quality and condition of my purchase. Many thanks 😊”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The tree looks healthy. But the delivery wasn't what we expected. It was left laying down at the front of our house! I know it said kerbside delivery but really?!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Lovely bushy specimen but sadly three branches had been snapped in transit. It’s a lax shrub but enough care wasn’t taken in packing/ transit.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great palm wish had bought 2 this is going in our hawian corner ,will defo order again thank you”

Paramount Plants 4 star review on 3rd October 2021

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“My order arrived damaged, one shrub broken and box damaged but this was due to delivery company. The damaged plant was not the one ordered and after emailing customer services it was promptly exchanged for the correct plant. Both shrubs are the quality and size I expected, overall happy with service.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Tree arrived on time. Driver very helpful and carried it down the garden. There were a couple of holey leaves and although still there, it has grown. I would have liked more information about watering. Please see photo day of delivery and today.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I had a couple of concerns about my plants. However, they couldn’t be more helpful when I contacted them and they put my mind at ease. I was told to get in touch again in the future if there was anything else I wished to address. Their customer service was fabulous. Lyn”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Was a gift and was nice”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very happy with the services and products from paramount plants. Thank you”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,859 reviews