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Paramount Plants Reviews

4.8 Rating 3,909 Reviews

95 %

of reviewers recommend Paramount Plants

Company Reviews

Product Reviews

4.8

Based on 3,909 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

Paramount Plants 5 star review on 1st November 2025

Paramount Plants 5 star review on 30th October 2025

Paramount Plants 5 star review on 30th October 2025

Paramount Plants 5 star review on 17th October 2025

Paramount Plants 5 star review on 16th October 2025

Paramount Plants 5 star review on 16th October 2025

435

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tree arrived on time. Driver very helpful and carried it down the garden. There were a couple of holey leaves and although still there, it has grown. I would have liked more information about watering. Please see photo day of delivery and today.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I had a couple of concerns about my plants. However, they couldn’t be more helpful when I contacted them and they put my mind at ease. I was told to get in touch again in the future if there was anything else I wished to address. Their customer service was fabulous. Lyn”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Was a gift and was nice”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very happy with the services and products from paramount plants. Thank you”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“A beautiful plant delivered in very good condition, promptly and with due regards and respect to both the plant and the customer Would happily recommend to all!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The hydrangea I ordered is a good size and well shaped. Delivery timing as predicted. I would give 5 stars if Paramount switched to using peat-free compost! Peat takes 1000s of years to form and stores more carbon than rainforest, yet we’re digging it up for gardening.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great service and communication. The trees arrived on the day we were told and were well packaged and in good order.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The plants were nice and healthy, but not as tall as I expected.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Camellia and Osmanthus were both nice and healthy, but £20 for delivery of two plants seems very expensive.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Lovely trees, we have seen a nice bit of growth on them in just the 1st month, first time I have planted trees and can't believe how well they are doing”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I was pleased with the size & condition of the Hibiscus plant that ordered from Paramount, thank you.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very happy with the Acer I purchased.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Service as described”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The trees and shrubs I received were what I expected and the palm was excellent.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“When we moved to our current location 2 years ago we inherited a mature Arbutus tree, but it wasn't looking healthy and sadly it eventually died. We have replaced it with a small Arbutus Unedo tree from Paramount Plants which looks very healthy and we look forward to seeing it grow in size.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Healthy, nicely grown Choisya arrived as pictured. Need staking when planted, the stem was a bit loose in the pot it came in.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We have now taken delivery of several plants from Paramount - we consider them to be good value for money and have had no failures. Each one takes some months to get over the transplanting but they each settle down and perform well. The latest is a mature hibiscus which is in leaf and we hope for flowers later in the summer.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“great communications, great speed of delivery, great packaging - shame you sent the wrong plant! (see review of plant below)”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“planta arrived in good time and seem very healthy”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Healthy, well packaged plant. Arrived on time. Good communication from seller.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

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Paramount Plants is rated 4.8 based on 3,909 reviews