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Paramount Plants Reviews

4.8 Rating 3,572 Reviews

95 %

of reviewers recommend Paramount Plants

Company Reviews

Product Reviews

4.8

Based on 3,572 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 16th April 2024

Paramount Plants 5 star review on 6th March 2024

Paramount Plants 5 star review on 31st January 2024

Paramount Plants 5 star review on 28th November 2023

Paramount Plants 5 star review on 15th November 2023

Paramount Plants 5 star review on 12th November 2023

Paramount Plants 5 star review on 7th November 2023

353

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hydrangeas looking good now after slight concern about delivery but customer services came back to me straight away with advice! I’ve already ordered another for a present!”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 2 years ago

“Awaiting for magnolia to flower otherwise a lovely healthy looking plant”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“My two Pingwu bamboo plants been delivered heathy and on time and have settled into their well prepped roomy home with loads of manure and drainage etc as per on-line guidance. The plants delivered are tiny and under 12 inches in height: I anticipated taller plants for the £53 per plant cost (normally £70 per plant however Paramount were offering a discount at the point of purchase). The small size of the plant might be due to my expectations of a larger plant in relation to the cost. If they have a good growth spurt his summer I will not be disappointed. However on balance at this time I would recommend and would buy from Paramount again.”

Posted 3 years ago

“Very happy with the quality of the plant & the packaging was good. The problem you have, as a business selling online, is the delivery time & lack of communication from the parcel company. Amazon have totally transformed consumers expectations. Whilst i appreciate not every business has this power & infrastructure available to them, nearly all businesses are getting the product to your doorstep within 2-4 days with excellent updates along the way. It took you guys 3.5weeks (acknowledge Easter & upfront notice given) with no updates via email or text from the courier. The plant was a day late but there was no communication to advise of this. I'd imagine until this aspect of your online proposition is brought up to speed you'll struggle in obtaining repeat purchases.”

Posted 3 years ago

“Well wrapped no damage on shrub and looks healthy”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The photinia arrived properly and securely packed and was in very good health. It is now looking great.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Satisfactory delivery, healthy tree. Thank you”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Previous plants all excellent. I was expecting a more tree like Buddleia ,taller less bushy. Hopefully it will grow quickly.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent plants delivered safely. That you.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The Japanese privet is lovely and delivery was communicated well and on time. Thank you”

Posted 3 years ago

“Easy to navigate website. Kept informed of progress, but took a little longer than estimated arrival time. Very nice delivery driver who delivered trees to planting spot rather than kerbside, which was much appreciated as delivery was to an elderly person. Trees look healthy and we are looking forward to seeing how they develop in the coming years.”

Posted 3 years ago

“Lovely, knowledgeable people, easy to use website and good communication all the way through.”

Posted 3 years ago

“Good plants, helpful staff and everything as promised.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“3 came in great health but the 4th was very dried out on delivery. It was yellow, I wouldn’t of picked it if I was in the store.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I bought 8 Thuja Smaragd rootball trees which were needed in something of a hurry, they arranged a convenient time for them to be collected, good quality specimens as usual and answered my question about staking them when olanting very quickly. I have returned to Paramount many times because the quality of the plants have always been good. Thank you Joe for being so accommodating.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“All arrived in good condition wait to see some sign of new growth for full 5 star.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plant arrived in good condition no complaints. Hard to provide a better rating without seeing some growth.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great tree, service and delivery all as promised thanks. Tree was in good condition and appears healthy. Not sure about the girth measurements provided across the website though as they seem misleading (delivered tree clearly not close to 10-12cm)”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Took a long time before delivery, but the driver was very helpful getting the tree to my back garden and actually into the hole that had been dug. The tree is good quality and well protected with a large bamboo cane supporting it. I added the tree supports too to keep it stable for now. Lots of other plants also all good!”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“My order was for 2 x quercus ilex 3m tall. Delivery was within the indicated period, day and time - so all good there. The specimens were as expected from photos already seen,. They came in 20 litre pots and my only comment is that I would have preferred that size (age) of tree to have been re-potted into a 50 litre pot a goodly while back. This would encourage a more certain and speedy adaption when planted out to their permanent site.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

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Paramount Plants is rated 4.8 based on 3,572 reviews