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Paramount Plants Reviews

4.8 Rating 3,583 Reviews

95 %

of reviewers recommend Paramount Plants

Company Reviews

Product Reviews

4.8

Based on 3,583 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 6th May 2024

Paramount Plants 5 star review on 16th April 2024

Paramount Plants 5 star review on 6th March 2024

Paramount Plants 5 star review on 31st January 2024

Paramount Plants 5 star review on 28th November 2023

Paramount Plants 5 star review on 15th November 2023

Paramount Plants 5 star review on 12th November 2023

354

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a long time before delivery, but the driver was very helpful getting the tree to my back garden and actually into the hole that had been dug. The tree is good quality and well protected with a large bamboo cane supporting it. I added the tree supports too to keep it stable for now. Lots of other plants also all good!”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“My order was for 2 x quercus ilex 3m tall. Delivery was within the indicated period, day and time - so all good there. The specimens were as expected from photos already seen,. They came in 20 litre pots and my only comment is that I would have preferred that size (age) of tree to have been re-potted into a 50 litre pot a goodly while back. This would encourage a more certain and speedy adaption when planted out to their permanent site.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Nice palm, looks healthy and hope it will do well now planted. Easy to order, delivery took slightly longer than stated, but ok. Would buy from you again.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent customer service. Polite, friendly and very accommodating.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Paramount have a good range of attractive plants. My camellia arrived well packaged and in good order. There was an issue with delivery in that in that it took several weeks to arrive. Paramount communicated reasonably, blaming delays caused by Brexit and Covid. I hadn't realised that the plant was grown in the EU.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Hefty delivery charge - £95 to be exact!! But we needed 3x 5 ft hedging plants delivered. The plants are beautiful, arrived well packaged and we got them in the ground no problem. The delivery man was lovely, he helped me into the back garden on the pallet, he couldn't have been more helpful. The plants are doing nicely, taking to their new environment. Plants were good value, the score was slightly taken down buy the delivery charge but overall I would buy from Paramount again.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants arrived in good condition and in the expected large pots. The packaging was super protective. We are happy with our products. They arrived after 3 weeks but we were kept updated of progress. Would happily use their services again.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Trees are as described. Delivery to the gate, therefore quite heavy to barrow up the garden, but to be expected. All in all mission accomplished.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Kept fully informed - arrived when expected - smaller than I expected for the money but very healthy looking and already has buds so generally pleased - at 78 might not see it in its full glory!”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants arrived in good condition and on the date asked for.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Thanks, great looking tree.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Helpful advice and well informed. Tree looks healthy just waiting for bud break🤞 Useful video with planting instructions.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants arrived in good condition and I was kept informed about the progress and delivery of my order very efficiently. Would use them again.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The pleached trees were in good condition and we were very pleased. It’s always risky buying unseen items on the internet. The downside was that the roots were pot bound so were very difficult to release from the pots. The video was very helpful. I advise getting POW humus from Paramount. We couldn’t get it anywhere else.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I ordered 5 pleached Quercia ilex trees from paramount and they were delivered a couple of weeks later. My only slight criticism would be that they are different levels of “ bushiness” but I guess that’s to be expected. They all look healthy and are doing well so far. Very happy with the trees and the service .”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The Yew tree supplied was just right in height & condition.I was surprised no one contacted me on the ETA(am/pmof the tree despite leaving 3 messages. I can only think that the Nursery wasn’t staffed & this was mainly due to COVID, but it would have helped me enormously.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“A little smaller than expected but a perfectly healthy plant, thank you”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Good packaging of plant and notification that they had received order. Update given that item was despatched”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Happy with the Laurel pleach very healthy and good communications.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Extremely helpful staff assisted from earliest stage looking at photo of my garden and helping with options. Also helping add another couple of items later to the order and including in same delivery. Very well informed about the plants and advising me on that, I asked several questions and all were answered quickly and no trouble. The one disappointment was that the plants were delivered in a low loader and I think had rolled about a bit and some of the branches were broken so one of the trees in particular now has quite a narrow canopy. I am hoping that it won't take long to recover and with Spring growth will broaden out nicely but but it was a shame to receive a tree with snapped branches. Holding them in one place better in transportation could perhaps have avoided this.”

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

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Paramount Plants is rated 4.8 based on 3,583 reviews