Paramount Plants Reviews

4.8 Rating 3,572 Reviews
95 %
of reviewers recommend Paramount Plants
4.8
Based on 3,572 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Paramount Plants Reviews

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 16th April 2024
Debbie
Paramount Plants 5 star review on 6th March 2024
Karen
Paramount Plants 5 star review on 31st January 2024
Gareth
Paramount Plants 5 star review on 28th November 2023
Sharon
Paramount Plants 5 star review on 15th November 2023
Derrick
Paramount Plants 5 star review on 12th November 2023
V J
Paramount Plants 5 star review on 7th November 2023
Fiona
353
Anonymous
Anonymous  // 01/01/2019
Great service as ever. Plants all good except for the nandina which looks like it’s dying😳 having planted it. Could be user error!
Helpful Report
Posted 1 year ago
Hello We're very pleased you're happy with your order and with our customer service. With reference the Nandina email images of the plant to stockteam@paramountplants.co.uk so they can advise kind regards Peter
Posted 1 year ago
Delivery a little on the long side but plants received in excellent condition
Helpful Report
Posted 1 year ago
Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter
Posted 1 year ago
I had 3 very large trees lost in the storm during February 2022. So it was suggested that I bought 2 trees to replace the ones lost. The person at the Crews Hill centre was very helpful & with his guidance I selected 2 trees. The only downside was on delivery the driver asking me to help him unload the heavy tree from his vehicle. No way I am 80. He managed to get the tree off the vehicle without damage.
Helpful Report
Posted 1 year ago
Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter
Posted 1 year ago
We were very pleased with our delivery, excellent quality of plants, we will certainly use Paramount again.
Helpful Report
Posted 1 year ago
Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter
Posted 1 year ago
Ordered laurel tree. Service and delivery were good and tree is doing well. However, reason for not five stars is that at the point of sale I was offered 'soil improver for trees' for £3.99, and I thought why not. But the sachet was tiny and specifically said on it 'Not for laurels' so I was a bit miffed, as £4 wasted. Paramount Plants Mycorrhizal Fungi Granules Pouch: 5 Gram Product Type: Soil Improver 5g Treats 1 Tree Plant ID: 10608 W 42 £3.99
Helpful Report
Posted 1 year ago
Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter
Posted 1 year ago
would have been 5 stars but unfutunatly magnolia peachy flowered this spring and was not ( peachy ) but was still a good show along with the other rhodhodendrums and magnolia plus others that i purchased
Helpful Report
Posted 1 year ago
Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter
Posted 1 year ago
Arrived promptly. An excellent tree in oerfect condition. Needed hardening off before being planted out. Very satisfied.
Helpful Report
Posted 1 year ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter
Posted 1 year ago
So far so good, the 2 small trees we bought have only been in the ground for a week, but are looking good!
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter
Posted 2 years ago
We bought a late bare root Photinia at a reduced price so we're taking a risk. However it arrived on time and we planted it straight out to give it the best chance. Pruned it down as advised but still an impressively sized specimen for the money. It lost most of it's leaves in the first few day but buds are now showing and the signs are good. The only reason we've scored 4* is because we want to see how it turns out.
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter
Posted 2 years ago
Plant arrived safely, good size and in reasonable condition but a bit wilted. Seems fine now after a good water.
Helpful Report
Posted 2 years ago
Good morning, thank you for your valued feedback, the plant is stressed due to the transportation upon delivery and will show signs of wilting. A good watering practice will recover the plant to its beautiful form and should you require any further advice please do not hesitate to email info@paramountplants.co.uk kind regards Peter
Posted 2 years ago
Good service
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter
Posted 2 years ago
Easy to place an order via the website and timely delivery in packaging that was sure to prevent any damage during the delivery process
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter
Posted 2 years ago
2nd time I have used this company. Happy with both lots of trees - just can't wait for them to grow a bit bigger. Was kept updated on delivery and given a link to track the driver on day of despatch.
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter Delete
Posted 2 years ago
Two plants ordered - a medium-sized loropetalum and a smaller wintersweet. They were both rather wedged into one box, and there were a few broken branches on each, however I've give 4 out of 5 as the loropetalum is larger and more vigorous than I was expecting, even if the wintersweet still looks a little sad even having been in the ground for a few weeks now.
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 2 years ago
Very happy with these plants - conifer hedging. Bought 50, delivered in two well packaged pallets (on the day of the storms!). What I appreciated was the cling film securing them, and being in root balls with hessian wrapping, meant they kept moist. I planted in two stages to suit my landscaping project two weeks apart, and all was fine and plants remained healthy.
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 2 years ago
I ordered a Camellia Sasanqua "Yuletide" - I received a lovely specimen, with a couple of open, red flowers. It is supposed to be one of the faster growing camellias and to flower as its name suggests (during Yuletide), so I will be interested to see how it develops. It was a little pricey, for a 6 litre pot, but I hope it will be worth it - camellias don't usually disappoint and it's evergreen.
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 2 years ago
Good customer service, I felt that I was well-updated throughout the purchasing/shipping/delivery process. The plants were clearly healthy--the only reason I'm giving 4 and not 5 is that one of the pots arrived smashed and the roots of the plant were exposed on a rather cold day which I can't imagine is very good for it! However that's likely the fault of the delivery company.
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We are sorry for the damage caused by the courier We look forward to being of service again in the future. Thank you Peter
Posted 2 years ago
Nothing to review other than the arrival of plant. This is the UK. Strong winds, cold, wet. Not exactly conducive to going out to dig a large hole, lug a heavy pot. ETC ETC. Currently waiting in a partially sheltered position, waiting for more clement weather.
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Peter
Posted 2 years ago
Am very happy with the plants I ordered especially receiving some earlier than predicted for next April . All in good health and size .Would recommend Paramount Plants .
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 2 years ago
Plants came earlier than expected, smaller than I thought they’d be as I didn’t pay for the smallest but all alive on delivery. So far so good.
Helpful Report
Posted 2 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 2 years ago
Paramount Plants is rated 4.8 based on 3,572 reviews