Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.72

4.7 Rating 3,429 Reviews

93 %

of reviewers recommend Osmio

4.7

Based on 3,429 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Tell us how Osmio made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Quick to reply to a query about a broken tap, and rectified the problem within a couple of days.”

Helpful Report

Posted 6 years ago

“I ordered the Osmio undersink filter on-line and the filter was delivered the next day, as stated at time of order. Happy with the service so far.”

Helpful Report

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

“Sadly the order arrived from the supplier with no warranty, missing nails and no instructions. I had to chase for this as the customer service was poor. It would have been better if Osmio restricted sales of their product from them only. The product itself once installed appears to be wonderful... finding an engineer to do it was the other challenge and would be better if trained engineers were offered as an add on service Thanks”

Helpful Report

Posted 6 years ago

Dear customer, Thank you that you highly reviewing quality of our product. Sadly you haven't purchased this product from us, so haven't had a chance to experience our customer service. Somehow you were forwarded the link to review by the retailer, hence were able to post this review. Should you buy it from us - you would've received manual by email automatically, also you can add it to cart as a printed copy free of charge when checking out. You also would be getting filter reminders when they are due for change. Warranty for the product is recorded automatically - should you need to get in touch with us please ring our customer service line 03301137181 and quote your postcode. Also please get in touch if we can improve your experience - our team will be happy to help. Best wishes Osmio team. Delete

Posted 6 years ago

“Always helpful and courteous order 1 day turns up next day that’s what’s what I call service”

Helpful Report

Posted 6 years ago

“Speedy, efficient service.”

Helpful Report

Posted 6 years ago

“Easy and convenient to use.”

Helpful Report

Posted 6 years ago

“Great service as always.”

Helpful Report

Posted 6 years ago

“Having had our Osmio Duo now for several months it felt right to now review it. The unit looks great with the led light really finishing it off highlighting all those health giving bubbles. The build quality does not let it the looks down very robust with spare gaskets provided. One improvement required would be advance notice of a low battery as it dies just at the wrong time and takes 2 plus hours to charge. Auto cutoff when charging would be a bonus.”

Helpful Report

Posted 6 years ago

“Excellent call staff, great product, easy install under the sink and doesn’t take up much space at all.”

Helpful Report

Posted 6 years ago

“Product was not properly described . This caused a great deal of wasted time and driving. Now a long delay for required extra part to enable installation. Normally Osmio is very efficient and correct , but this was a very poor show.”

Helpful Report

Posted 6 years ago

“Super helpful and great staff”

Helpful Report

Posted 6 years ago

“The Berkey Filter that I ordered arrived the following day . There was a wahser missing so I called Osmio and they posted it out and it came the next day too.”

Helpful Report

Posted 6 years ago

“Rang customer service to ask a few questions, really helpful and as it could be returned if disliked I ordered one. Duly received we set it up. I asked hubby to put 2 glasses of water out, one tap and one from the machine. I said the tap water was the Osmio one! It did taste different at first and I wasn't sure I liked the taste of my beloved cuppa tea. It was a bit like going on holiday and getting used to the taste of the water. Having had the machine for 6 weeks now we did another blind tasting test, I got it right this time, ugh, the tap water tasted awful. Plus the thought that all of the pharma, metals etc have been taken out. Well worth the money, it's not going back. The waste water goes in the water butt outside or to the indoor plants. Would highly recommend it. Funnily enough my 2 cats have been drinking more of the water instead of going outside and drinking rainwater.”

Helpful Report

Posted 6 years ago

“Very fast efficient service”

Helpful Report

Posted 6 years ago

“Excellent! Really good filters, fast delivered.”

Helpful Report

Posted 6 years ago

“Really fantastic service. Fast and efficient. Products are great. One can really feel the difference when showering. Will be purchasing a full house water filtration system in the next 6 months.”

Helpful Report

Posted 6 years ago

“Cool”

Helpful Report

Posted 6 years ago

“Pleased with the product. It is very easy ordering online and next day deliver is an excellent service.”

Helpful Report

Posted 6 years ago

“good service”

Helpful Report

Posted 6 years ago

Osmio is rated 4.7 based on 3,429 reviews