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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
excellente service and price, very fast delivery. Keep it up!
Helpful Report
Posted 5 years ago
Love my OSMIO zero - My drinks taste so much better using this filtered water. Just did my first filter replacement and it was really easy too.
Helpful Report
Posted 5 years ago
i have been using the products and services of Osmio Water Tech for a number of years now and have always received a exemplary service and the distribution of there products efficiently delivered. They have a arrange of products that covers all requirements for the best results possible for your drinking and domestic water
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Posted 5 years ago
Filters arrived the next day great service. I have not used them yet as I got a spare set ready for when needed. Many thanks.
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Posted 5 years ago
I placed an order at 11.53 Monday but it wasn't despatched until 11.45 Tuesday. This meant another day without clean water at home. They sent the wrong size o-rings so I used the old ones I had. I phoned back to ask Lorraine for the correct ones to be sent for use next time I take the filter apart for cleaning but haven't received them. Advice and assistance on phone is good but maybe communication with warehouse, and speed of despatch needs improvement.
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Posted 5 years ago
It was a little disappointment in the beginning as the taste of water first 2 weeks (the machine and the filters were completely new) was disgusting, even taking into account an official advice not to drink the first 5 litres, but …. after around 30 litres the taste of water got better and better. Water flow is not very fast. If I need a water just for 2 people, it fine, but when I invite friend or I have a family of 5-6 people, time to wait when water will be filtered is too long. ;-( I would recommend this machine for small family or 2-3 people max. We are now quite satisfied with the purchase. Recommend.
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Posted 5 years ago
AAA plus service as always.
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Posted 5 years ago
What a beautiful filters, water taste sweetish, non of the stinky fluoride or chlorine, my plants love it same as our family and children : ) Worth every peny!
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Posted 5 years ago
Fast and efficient service from knowledgable staff.
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Posted 5 years ago
Osmio are a lovely company in my opinion: dedicated, friendly and superiorly knowledgable about water treatment and their products and the industry. I have purchased 2 of their units already and will continue to buy more for more projects
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Posted 5 years ago
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Posted 5 years ago
i love it,I do only negative feedback I cud giv would be,be great if we could hava 10 litre as 5 bit small.init!,.
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Posted 5 years ago
I asked a question about the article I intended to buy and received an answer instantly. My article was dispatched same day and arrived promptly as promised. I'm very satisfied with the Osmio's customer service and their delivery capabilities as well as the quality of the product I bought.
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Posted 5 years ago
Excellent service and prompt delivery. I'd highly recommend Osmio to anyone. Thanks Osmio.
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Posted 5 years ago
I’ve had this for 4 months now and I love it. The water tastes so fresh, my coffee tastes so much better and I can’t imagine going back to using a kettle again. Even cooking with the filtered water has made food better
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Posted 5 years ago
Very easy to install , great tasting water
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Posted 5 years ago
Wonderful machine second one I bought from Osmio Service and product is second to none
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Posted 5 years ago
good service
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Posted 5 years ago
Good efficient service, filters arrived next day, thank you.
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Posted 5 years ago
prompt response to email enquiry and item promptly dispatched, but DPD courier delivered it to the wrong address! Luckily the photo enabled me to track it down.
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews