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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Excellent customer services. Excellent products
Helpful Report
Posted 5 years ago
Very happy with this product. The ease of using the website for the order was excellent. The efficient speed of delivery could not have been bettr.
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Posted 5 years ago
Very quick and easy to setup and use. It has replaced my kettle and is so much quicker for making a cuppa
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Posted 5 years ago
Excellent service and super fast delivery
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Posted 5 years ago
Great company for advice, information and really pleased with the Osmio Zero purchased last year.
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Posted 5 years ago
Staff always helpful, quick to respond to queries, accurate advice, extremely quick deliveries and free to. good prices, excellent products. what more could anyone want.
Helpful Report
Posted 5 years ago
My first order forreplacement filters was slightly confusing. The pack of four filters seemed to be different to the details in the Osmio manual, which appears to shows five different filters. I am also not sure about the difference between the one micron and five micron filters as they appear to be exactly the same in appearance.
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Posted 5 years ago
Fabulous service. Ordered one day delivered the next! Fabulous.
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Posted 5 years ago
Prompt delivery, I even messaged for some so information on the kettle product and they got back so fast with thorough guidance on how to replace the filter which was very straight forward. Great company! 5*
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Posted 5 years ago
Briiliant!!! this is the third one iv bought, so my children can also experience fabulous drinking water, easy to use 10/10 thank you Julue roberts. UK
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Posted 5 years ago
Product bought was spot on, delivery prices ridiculously high. Small plastic pipe connector was £5:40 and postage was £6:00
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Posted 5 years ago
I had an excellent experience with the staff and received the replacement part, many thanks
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Posted 5 years ago
Good product, excellent price - first class customer service, very helpful - thank you.
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Posted 5 years ago
Have had the Osmio HT up and running for over a week now and all now fine. We had a few minot teething problems but the team at osmio sorted these out very quickly and efficiently. The only minor quibble keeping from 5 stars was that the instructions were not quite a match to the unit and some of the images were a little unclear, but this was resolved quickly. Unit seems to work well, and is reasonably quiet. The 3 main fiters are not the easiest to access to change - there is very little space to manoevre them past the frame. Otherwise no problems so far!
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Posted 5 years ago
Good service and speedy delivery of items ordered. Thankyou
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Posted 5 years ago
Good but price is getting up
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Posted 5 years ago
Great product, quick delivery.
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Posted 5 years ago
I have the portable Osmio Zero and it's been great. Water is healthier and tastes a lot better. I found the sanitising process hard to follow from the online instructions but the people who answer the phone couldn't be more helpful and took me through it step by step.
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Posted 5 years ago
Easy online ordering and prompt delivery
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Posted 5 years ago
I love the machine and all the different ways it offers for you to improve your health and if I have a rest period I now have a reason to do so. In watching George's videos he filled the machine with lye (don't know how much exactly and then he added a litre of distilled water) and your instructions were 750ml of lye only, so I slipped up in not adding the litre. It would have helped if I knew the total capacity of lye+water in the machine when topping up with the syringe, apart from that the exam and info was thorough and fair and necessary, and well done, its ticking over beautifully. I was so pleased to find glasses and lye had been sent as well! Many thanks very pleased.
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews