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Osmio Reviews

4.7 Rating 3,224 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
55
Anonymous
Anonymous  // 01/01/2019
as always good comms with Osmio. my Infinity was serviced and is now helping to keep me well. The cost of the service has increased a lot which is a bit disconcerting, what might it be next year?
Helpful Report
Posted 2 weeks ago
We sent our osmio back for a service as after almost 5 years it was starting to malfunction. We had a bit of a hiccup when we received it back as it had misaligned in shipping but the osmio customer service team were very responsive and now we have our fully functioning osmio back! I love the taste and convenience of our counter top osmio.
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Posted 3 weeks ago
I purchased this product after extensive research, and I believe it is one of the best home water filtration systems available on the market. I chose the tank version because I wanted the flexibility to place it anywhere in my kitchen. I fill the water tank with 6 litres, but on average around 2 litres of this becomes waste water. Unfortunately, there is no option other than pouring this water away. I need to refill the tank 1–2 times a day, which honestly surprised me as the water runs out quite quickly. Another issue is that when the tank is empty, you have to remove it and reinsert it for the system to work again. Lifting and placing a 6-litre tank back into position is not something everyone can easily do. That said, I’m very happy with the water quality. It completely removes the unpleasant taste of tap water. The residue that used to appear on the surface of my tea and coffee is now gone, and I drink the water with complete peace of mind. I’m giving it 4 stars. I’ve deducted one star for the reasons mentioned above, although these may not be an issue for everyone.
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Posted 3 weeks ago
I am very happy with the speed of the service, but I must say the water tastes strange through my new water filter filters very earthy. Is this normal? thank you
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Posted 1 month ago
Great product, makes a difference to how our daily water tastes.
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Posted 1 month ago
Very efficient I like it however there was this liquid brown residue left in the tank bit confused as to what that is but the distilled water was not effected by it
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Posted 2 months ago
I am not happy with the filters this time as there is an unpleasant taste in the water which we have not experienced in the past. I have just had a conversation with Beckie at Osmio regarding this matter
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Posted 4 months ago
Several years satisfaction with product and service.
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Posted 5 months ago
I order the 105 DDW as my lifestyle should keep my Deuterium levels pretty low anyway. However I use Osmio as I dont want to use tap water and any other bottled water isn't necessary low deuterium for all my drinking water plain or in tea and coffee . The taste is great and the cost is manageable.
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Posted 5 months ago
Fast delivery of replacement filter housing.
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Posted 5 months ago
I am happy about the service , except the DHL cost GBP 200 is approx double the price of the Preventa water . I will reach out the customer service to seek cheaper means of shipping the product to Hong Kong . Thank you .
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Posted 5 months ago
DHL is the only option, which makes price of the unit double, if purchasing from outside uk
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Posted 5 months ago
Purchased a replacement glass “bottle” for the Hydrogen Duo.
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Posted 6 months ago
Very easy to order and good responses to my questions. Order arrived very quickly.
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Posted 7 months ago
Everything arrived intact and just as I ordered, thank you
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Posted 8 months ago
Communication very good Short delivery time good Correct goods at the correct price good Will certainly use you again
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Posted 9 months ago
Communication very good Short delivery time good Correct goods at the correct price good Will certainly use you again
Helpful Report
Posted 9 months ago
Found the water filter that I thought would work for us. Delivered quickly. Not sure about the long term quality of it yet as many other filters have failed within a few weeks. Prices seem reasonable.
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Posted 9 months ago
Im happy with my purchase from Osmio as i already have a life style that hopefully reduces my general level of deuterium I went for 105 level and use it in all my drinking water to help keep my deuterium levels low.
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Posted 9 months ago
The water tastes very good but the process lasts a bit longer then I expected.
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Posted 11 months ago
Osmio is rated 4.7 based on 3,224 reviews