Login
Start Free Trial Are you a business? Click Here

Osmio Reviews

4.7 Rating 3,293 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,293 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Quick delivery. We'll packaged.
Helpful Report
Posted 2 days ago
We use the Osmio mini system and are really pleased with it as it softens water and reduces limescale without salt. Ordering refills for the unit is easy through their website and dispatch and delivery is very efficient and prompt.
Helpful Report
Posted 3 days ago
Bought the shower head Vit C it feels so good and my skin isn’t so dry.
Helpful Report
Posted 4 days ago
When we first purchased your water system the filters lasted at lease 6 months. You have since changed them and now we are told you have to change them every 3 Months at a cost of almost £50. It is clear yku are just ripping us off and I wish we hadn’t ever out the system in. Last time I ordered 2 filters and yku delivered one. The assistant on the phone was very accusatory about this insinuating that I had indeed received 2 but was trying it on. Subsequent to an investigation a joke you graciously delivered another one. In summary perhaps now you are Putting profit before your customers!
Helpful Report
Posted 5 days ago
Quality products indeed.
Helpful Report
Posted 5 days ago
Prompt delivery. A follow-up enquiry from me by email was met with a quick and helpful response.
Helpful Report
Posted 1 week ago
Delivery next day as promised.
Helpful Report
Posted 1 week ago
Very good and helpful customer service: I received my order promptly and found the process very straightforward to fit the new replacement filter cartridge. Hopefully, I will not find any leaks!
Helpful Report
Posted 1 week ago
The heating unit seems to be a refurbished one and not mentioned in the description. lso the tube connecting to the heating unit was glued and not possible to remove without cutting it. It's better to provide the replacement tube and accessories as well.
Helpful Report
Posted 1 week ago
Excellent service. Spotted an error I made when ordering and contacted me immediately to check my order was correct. Very helpful, helping me find the correct parts for my water system. I will definitely shop here again.
Helpful Report
Posted 2 weeks ago
Bacteria was growing inside our machine as the water was smelling. Osmio said its not a sterile environment and bacteria can grow in it even though I had put Milton through it
Helpful Report
Posted 2 weeks ago
Osimo is understated, but probably one of the few companies that keep their word. The main product is excellent and the new filters arrive so quickly you imagine they drove to your house overnight.
Helpful Report
Posted 2 weeks ago
A game changer! I was given the water filter by my brother with the instruction to replace the filters before using. I was unsure of the water hardness in my area so I called the technical line for advice, which was given clearly, giving me the confidence to order the correct filters. They arrived the next day and were easy to install (they are in four parts). As described, the first couple of tanks' worth had a stronger mineral taste (not unpleasant) but then the water tasted good and fresh but mild in flavour. It has only been a week and already this filter is making a big difference.
Helpful Report
Posted 2 weeks ago
Good quality products,recommend replacing ,O’ rings every time replacing cartridges.
Helpful Report
Posted 2 weeks ago
Best filter for my family!!!
Helpful Report
Posted 2 weeks ago
Great company.Orders dealt with swiftly
Helpful Report
Posted 3 weeks ago
Always a quick service.
Helpful Report
Posted 3 weeks ago
Product arrived quickly and as we have purchased previously we were satisfied with the product which we have found to be excellent. We have one fitted in our French property as well.
Helpful Report
Posted 3 weeks ago
Great shower filters
Helpful Report
Posted 4 weeks ago
Very helpful advice, great service and product delivered overnight at very reasonable cost.
Helpful Report
Posted 4 weeks ago
Osmio is rated 4.7 based on 3,293 reviews