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Osmio Reviews

4.7 Rating 3,286 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,286 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
The heating unit seems to be a refurbished one and not mentioned in the description. lso the tube connecting to the heating unit was glued and not possible to remove without cutting it. It's better to provide the replacement tube and accessories as well.
Helpful Report
Posted 22 hours ago
Excellent service. Spotted an error I made when ordering and contacted me immediately to check my order was correct. Very helpful, helping me find the correct parts for my water system. I will definitely shop here again.
Helpful Report
Posted 3 days ago
Bacteria was growing inside our machine as the water was smelling. Osmio said its not a sterile environment and bacteria can grow in it even though I had put Milton through it
Helpful Report
Posted 4 days ago
Osimo is understated, but probably one of the few companies that keep their word. The main product is excellent and the new filters arrive so quickly you imagine they drove to your house overnight.
Helpful Report
Posted 4 days ago
A game changer! I was given the water filter by my brother with the instruction to replace the filters before using. I was unsure of the water hardness in my area so I called the technical line for advice, which was given clearly, giving me the confidence to order the correct filters. They arrived the next day and were easy to install (they are in four parts). As described, the first couple of tanks' worth had a stronger mineral taste (not unpleasant) but then the water tasted good and fresh but mild in flavour. It has only been a week and already this filter is making a big difference.
Helpful Report
Posted 5 days ago
Good quality products,recommend replacing ,O’ rings every time replacing cartridges.
Helpful Report
Posted 1 week ago
Best filter for my family!!!
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Posted 1 week ago
Great company.Orders dealt with swiftly
Helpful Report
Posted 1 week ago
Always a quick service.
Helpful Report
Posted 1 week ago
Product arrived quickly and as we have purchased previously we were satisfied with the product which we have found to be excellent. We have one fitted in our French property as well.
Helpful Report
Posted 1 week ago
Great shower filters
Helpful Report
Posted 2 weeks ago
Very helpful advice, great service and product delivered overnight at very reasonable cost.
Helpful Report
Posted 2 weeks ago
All is in order, thank you for being efficient and helpful.
Helpful Report
Posted 2 weeks ago
Excellent service. Ordered new filters and they arrived next day. Always a pleasure to deal with.
Helpful Report
Posted 2 weeks ago
Not sure why I have to be invoiced separately for the postage?
Helpful Report
Posted 2 weeks ago
It’s an expensive tap so I expected it to be top quality compared to the one it replaced costing 1/6 of this one. However, it has a number of issues. 1.) The fitting are not compatible with typical isolator flat tap fittings, they are compression, so I had to re-plumb all my connections. 2.) The reach measurement on the website is misleading as it’s the only one shown edge to edge vs centre to centre. This means it only a reach of 24cm vs 27cm as the website suggests. Better than my old tap, but still too short. 3.) The nozzle attachment leaks, I found a washer to seal it as none was supplied, but now the tap protrudes from its fitting and is no longer flush 4.) When I removed the nozzle I found scrap bits of blue plastic, so its either not been cleaned properly before assembly, or its second hand. Had I not already had the pain of fitting it, would return.
Helpful Report
Posted 2 weeks ago
water feels soft and nice. thank you
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Posted 2 weeks ago
Purchased a water filter tap. Service was efficient and speedy. Tap appears to be of very good quality and came with all necessary fittings.
Helpful Report
Posted 2 weeks ago
very helpful people and rapid delivery
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Posted 3 weeks ago
Best customer experience I've had in a long time. Highly recommend Osmio.
Helpful Report
Posted 3 weeks ago
Osmio is rated 4.7 based on 3,286 reviews