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Osmio Reviews

4.7 Rating 3,376 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,376 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
58
Anonymous
Anonymous  // 01/01/2019
delivery was quick for such an heavy item. thank you
Helpful Report
Posted 6 hours ago
Excellent service . Very helpful located and supplied a new hose for my now obsolete tap.
Helpful Report
Posted 18 hours ago
I am in the USA and was happy with the machine itself. I purchased the filters online, paid for shipping, and after the package was shipped, DHL charged me an additional $45 in customs/import fees that I was not informed about beforehand. Because of this unexpected charge, it wasn’t worth buying the filters. If you are selling to customers in the USA, you should be transparent about any potential customs or import fees before purchase so customers can make an informed buying decision.
Helpful Report
Posted 1 day ago
The water is great. Heated, chilled etc. the dispensing speed is very slow. Not good if you want volume and the main issue I have is that it uses wastes as much water as you get out so massively increasing water consumption
Helpful Report
Posted 2 days ago
The Osmio hydrogen Ro filtration system is the best household item I have ever bought. Well done Osmio.
Helpful Report
Posted 5 days ago
Fast delivery and a fair price. Spigot tap replacement is better quality than previous doulton one.
Helpful Report
Posted 5 days ago
Thanks to Osmio water and their dedication to pure water, I have found filters that are the best for my given circumstances and I am pleased with the service, delivery times and price.
Helpful Report
Posted 6 days ago
Was pleased it arrived next day.the best on the market.i couldn't live without it.tap water smells of strong chloride and other bad stuff.
Helpful Report
Posted 6 days ago
Very good machine, quick delivery, all round good service
Helpful Report
Posted 1 week ago
Quick delivery and everything that I ordered was there. I forgot to order a new sediment filter, would be great if that was included in a filter restock bundle, might help others like me to not forget.
Helpful Report
Posted 1 week ago
very good service excellent
Helpful Report
Posted 1 week ago
Brilliant service. Made a recent claim on the warranty that I had on one of the filtering machine bought a few years back and the customer service reaction was prompt, efficient and smooth. I’ve received the part by mail in 2 days from the moment the claim was acknowledged and my filtering machine is back to normal. Can’t fault neither the services or the products. Highly recommended
Helpful Report
Posted 1 week ago
I'm normally really happy with the filter, but this time they is a funny smell and slight taste to the water. I've emailed but with no reply. Disappointing as I've never had this problem before
Helpful Report
Posted 1 week ago
Fast delivery and very hel[ful if you have questions about the product. Great company to do business with.
Helpful Report
Posted 2 weeks ago
Distiller arrived timely and in great condition. I've been using it everyday for close to a week now and I have no complaints.
Helpful Report
Posted 2 weeks ago
Great service, fast delivery of very well packed UV tube.
Helpful Report
Posted 2 weeks ago
There was an elastic band around the tube which I left as it was too tricky to remove, so I assumed it was meant to be left on. A short diagram enclosed in the delivery of the of the instal would be do . Specific to the UV . The online one makes it a bit complicated due to all the variables
Helpful Report
Posted 2 weeks ago
Osmosis offer a complete service, timely reminders for replacements at a competitive price. Shipped quickly and reasonably an excellent company to deal with.
Helpful Report
Posted 2 weeks ago
It`s worth the cost to have pure water, bottled water leaches the plactic into the water ,especially if the bottle is in the sun, tap water I don`t trust to be free from contaminants.
Helpful Report
Posted 2 weeks ago
Great service, order delivered next day and really enjoying using my Osmio water filter!
Helpful Report
Posted 3 weeks ago
Osmio is rated 4.7 based on 3,376 reviews