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Osmio Reviews

4.7 Rating 3,432 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,432 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 2nd August 2026
Christopher Rea
Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
59
Anonymous
Anonymous  // 01/01/2019
“Excellent product. Excellent service. Excellent company. A pleasure to deal with.”
Helpful Report
Posted 5 years ago
“After fitting an Osmio water filter I found that it did not solve the problem as I expected, but a short email to customer services provided an answer, a finer filter, ordered and delivered very quickly. Well done Sharon & Irina”
Helpful Report
Posted 5 years ago
“Great products and fast delivery What more can you say. I have been using Osmio products for a few years now and will continue to do so. Check out the Sanser 10 every household should have one of these especially in these times. Anything to do with water Go to Osmio.”
Helpful Report
Posted 5 years ago
“Just bought the whole house filter and it's worth every penny. You can immediately tell the difference. Absolutely worth the money and actually cost effective if you buy bottled water to drink. If you thinking about buying it defo do it”
Helpful Report
Posted 5 years ago
“Great filter but let down on this occasion by and end fitting which leaked due to poorly-moulded thread. Fortunately resolved (at least at the moment...) by some PTFE tape. I'll see if that lasts; first time I've had this problem after 4 previous filters.”
Helpful Report
Posted 5 years ago
“Professional service, very competitive prices and having a private water supply always had excellent advice.”
Helpful Report
Posted 5 years ago
“Bought a water filter system for under the sink. After 2 months the water is cloudy and the kettle is getting limescale fur in it. A technician from Osmio said that this will happen after two months and to descale the kettle. The filters say they last at least 3 months. I’m not happy that I have a water filter system where I also need to descale the kettle. Sort of defeats the object...I should have shopped around.”
Helpful Report
Posted 5 years ago
“Apart from having a good system for reminding and pointing us to the relevant products, Osmio’s prices are very competitive and their delivery is fantastically quick and competent without having to pay a premium for speed.”
Helpful Report
Posted 5 years ago
“Just purchased an Osmio Sanser Sanitizer spray unit(12/10/2020). Fantastic, I have been using Sodium Hypochlorite by another method (not Osmio) which I had to purchase from the USA as at the time the UK could not provide the relevant equipment. So gutted that I spent a fortune( £300:00) on that equipment and now its available in the UK at a third of the cost and without the customs charge I had to pay. This system is easy to use, cost effective, simple instruction, no mess, no fuss. 6gms of good quality table salt, 500mls of tap water and you have a high level disinfectant.”
Osmio 5 star review on 19th October 2020
Helpful Report
Posted 5 years ago
“A serious company I have known for years, if they offer a product I want to try, I know I can trust them.”
Helpful Report
Posted 5 years ago
“Filter cartridge order was straightforward with prompt delivery”
Helpful Report
Posted 5 years ago
“Lovely company to do business with, very polite, we had a tiny problem but they came to the rescue and solved it almost immediately also next day delivery, fantastic 100%. Lorraine”
Helpful Report
Posted 5 years ago
“I’m really happy with this system. Each cylinder lasts 1yr and removes all the taste of chlorine from the drinking water. I live in an area of really good water but I’m very sensitive to the taste of chlorine which is added from time to time. Cylinder clicks into place, after initial instalment by a handyman and it’s as convenient as that!”
Helpful Report
Posted 5 years ago
“Works great, east to install”
Helpful Report
Posted 5 years ago
“I sent an enquiry about my tap which had developed a fault, the customer services were prompt and sent free replacement washers, they even sent me a video link to show me how to fit the washers.....brilliant service.”
Helpful Report
Posted 5 years ago
“I recently bought the Osmio Zero Reverse Osmosis System and the Osmio Duo Hydrogen Water after reading the health benefits of hydrogen water, I’ve suffered with a inflammation problem for over a year now, I’ve had the machine for just under two weeks and I’m already out pain completely, something my (private) doctors were unable to do. Osmio Water were brilliant with answering any questions I had via the chat service on the website, I’m extremely pleased with their service and how well made the machines are made, I bought my own tester for the water which reads at 21 ppm. I found the blog on the website really informative, it’s definitely worth a read if you’re new to this like me.”
Helpful Report
Posted 5 years ago
“we love it, the water is so clear and tastes very, very fresh and good. Very easy to handle.”
Helpful Report
Posted 5 years ago
“Compact, easy to fit , economic and IT WORKS. This is , I think, our 5th unit. Very satisfied.”
Helpful Report
Posted 5 years ago
“Quick despatch and delivery.”
Helpful Report
Posted 5 years ago
“Good product”
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,432 reviews