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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Excellent service
Helpful Report
Posted 5 years ago
My skin feels so soft now and I don’t need to put any bubble bath in water
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Posted 5 years ago
Service is prompt.
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Posted 5 years ago
Great product, very simple to use and will save money and plastic.
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Posted 5 years ago
Unfortunately we had to return it because we did not like the taste of the water. Despite some issues with the return, I did get a full refund.
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Posted 5 years ago
Not installed yet, but service so far very pleasant and prompt.
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Posted 5 years ago
Quick service and very reliable company. The website is fantastic as easy to understand with good explanations and the price is right too. The package arrived the Netherlands within two days,. Bravo 👍👏. I'm just a satisfied customer. Thank you for your great services.
Helpful Report
Posted 5 years ago
,don’t have instruction
Helpful Report
Posted 5 years ago
To save trees we stopped offering paper manuals. You can add a paper manual for a whole house systems at the check out - it is free of charge. All our manuals are automatically emailed when an order is placed. Manuals are also available for download from the product page.
Posted 5 years ago
I bought a three way tap and an under sink water filter system. The filter was extremely hard for the plumber to tighten. It needed incredible strength to stop the drip. This has been mentioned by others in reviews. Also, the kettle is starting to get limescale in it and it is only two months old....So not that great....
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Posted 5 years ago
Thanks, good work, nice products and fast delivery
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Posted 5 years ago
Fantastic service. Had a breakage on delivery which was replaced next day. Superb. As for the filter quality... Well, have been using for years and hope never to be without them, ever.
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Posted 5 years ago
Great Service. Answered the questions immediately - made recommendations. I will be back in next 6 months
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Posted 5 years ago
🙈
Helpful Report
Posted 5 years ago
To save trees we stopped offering paper manuals. You can add a paper manual for a whole house systems at the check out - it is free of charge. All our manuals are automatically emailed when an order is placed. Manuals are also available for download from the product page.
Posted 5 years ago
Fast delivery and very good quality
Helpful Report
Posted 5 years ago
Snabba, prisvärda
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Posted 5 years ago
Good service
Helpful Report
Posted 5 years ago
Delivery was quick and efficient - I have yet to install the filter yet - will write another review then... Ask me in six month’s time!
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Posted 5 years ago
Excellent customer service. Spare part requested was dispatched super quickly and free of charge. Couldn't;t have asked for better.
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Posted 5 years ago
Dispatch of the product I ordered was very quick, and when I spoke to customer service to ask them to add an additional part onto my order (which was being dispatched) they were very helpful. In the end my product had already been sent, so they sent the additional part out separately (on the same day) with no charge which was really good of them.
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Posted 5 years ago
Oh wow. This machine is amazing. I was looking for a water filter. I wasn’t expecting to get a kettle as well. The four functions for the water temperature just make life so much easier. I hate making cups of tea and now the nagging comment of ‘its your turn’ has disappeared overnight. It arrived the next day and it’s simple to set up and start using. It tasted a bit strange to start with but I’ve had it a week now and it now tastes clean. I think it’s helping me to drink more water. I would recommend this wholeheartedly. Thank you
Helpful Report
Posted 5 years ago
Osmio is rated 4.7 based on 3,241 reviews