NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,225 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as always from Northern Runner.”

Helpful Report

Posted 1 year ago

“Value for money excellent and ordering and delivery experience was perfect. Shoes exactly as described.”

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Posted 1 year ago

“Great prices and fast shipping”

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Posted 1 year ago

“Keen price. Answered my queries quickly via email. Faster than expected delivery, too.”

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Posted 1 year ago

“Always good prices, reviews and quick service.”

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Posted 1 year ago

“Very prompt service. Delivered ahead of schedule. Well done.”

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Posted 1 year ago

“Really speedy delivery. Excellent service. Would definitely recommend”

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Posted 1 year ago

“Good product and good service. Much better than buying sports gear off Fat Mike.”

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Posted 1 year ago

“Great shop, fast delivery, I'm a returning customer and have used NorthernRunner for a few years now, never disappoint”

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Posted 1 year ago

“Pleased with shoes and vey quick delivery”

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Posted 1 year ago

“I have found Northern Runner an excellent business to deal with. The trainers are despatched promptly and delivered by Royal mail efficiently. When I have had to return shoes because of the fit the cost has been refunded promptly.”

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Posted 1 year ago

“Great experience with Northern Runner, initial order too small but very easy to return and larger size sent immediately. I will definitely order from them again.”

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Posted 1 year ago

“Mt Hokas were perfect at a truly exceptional price, swiftly delevered. Highly Recommended!”

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Posted 1 year ago

“Everything went as they said it would! Great communication kept me informed through the different stages of the sale , including the easy to search website. Postage was quick and the delivery was fast, with my shoes being delivered quickly in sensible packaging. Cheers”

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Posted 1 year ago

“Won't purchase from here again unless I'm 100% sure the item will fit me. Been caught out with returns process - no label provided, have to pay for postage. Would have been more cost effective and less hassle to just purchase from a slightly more expensive store that offers a simple, free returns process.”

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Posted 1 year ago

“Great shoes that arrived one day early.”

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Posted 1 year ago

“My order came so much quicker than expected which was great as I was late ordering a gift. Expected Monday, came Friday. Product ID whst I ordered but recipient hasn't tried it yet. My only issue is that it was massively over packaged. The item was about 15cm X 3 cm X 3cm but the bag it came in was about 75cm X 50cm folded multiple times and heavily taped so I had to cut it to open it. I usually reuse these bags. What a waste of plastic. Makes a mockery of the carrier bag tax.”

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Posted 1 year ago

“Accurate product description with helpful reviews from runners. Very swift delivery time from placing order. Good tracking information. Good price. All round: excellent - really pleased and will use Northern Runner again in the future.”

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Posted 1 year ago

“I was surprised how quickly the delivery arrived. It was nicely packed and the shoes was well protected in its package. I would recommend this website to anyone.”

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Posted 1 year ago

“The administration of my order went smoothly and the running shoes have arrived very quickly. I have ordered different sizes and when I returned a pair, the refund process also went smoothly. Based on my experiences so far, I recommend the Northern Runner online shop.”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,225 reviews