NorthernRunner.com Reviews

4.90 Rating 2,997 Reviews
99 %
of reviewers recommend NorthernRunner.com
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
98%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
customer service
4.95 out of 5

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Wide collection - Quick and short time delivery. Will definitely look for NorthernRunner.com next time.
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Posted 5 hours ago
Northern Runner provided a swift postal/delivery service. The website was easy to use and the size guide was accurate to assist me with the purchase of my Altra Trail shoes. All of which is much appreciated.
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Posted 5 hours ago
Knowledgeable ,Always helpful ,great to deal with , returns and issues always dealt with promptly and fairly can’t recommend these guy enough
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Posted 6 hours ago
Fast delivery and shoes are of good quality. I would buy from Northern Runners again. Highly recommended
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Posted 7 hours ago
Delivered quickly with no problems. Good prices. Will be shopping with them again in the future
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Posted 9 hours ago
super fast delivery, great deals
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Posted 9 hours ago
Great service, very happy with my purchase 👍
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Posted 22 hours ago
My new running shoes arrived very quickly and the packaging was very good with no damage. Very good service and I'm very happy with the Inov8 shoes. Thanks.
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Posted 1 day ago
Excellent range of different brands to choose from, very knowledgable staff who spend the time making sure they understand your running needs and advise accordingly. Their on line advice is also extremely good best runners shop I’ve found won’t go anywhere else for my needs
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Posted 1 day ago
Thank you Northern Runner...I am happy with the shoes...which I arrived just before the birth of No 2 so they are yet to get a good work out but it will happen.....
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Posted 1 day ago
A perfect service, could not be better!!!
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Posted 1 day ago
First time I have used Northern Runner - all in a very positive experience. Smooth payment process, good comms and item arrived within 3 days. Thanks!
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Posted 1 day ago
Good product yes
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Posted 3 days ago
Got my favourite brand of trainers for a great price. Fab service & delivery.
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Posted 4 days ago
Great to ring up and talk to a human being who is bothe friendly and knowledgable. Sadly the arch support was in the wrong place for my foot in the item I ordered, but the order arrived promptly, and was refunded promptly
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Posted 4 days ago
Great product at a great price and delivered promptly - first class service again.
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Posted 4 days ago
Excellent service, shoes arrived on time, good quality shoes at a competitive price. Will use again.
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Posted 5 days ago
After ordering online and discovering I needed a booger I size I arranged to visit the Newcastle shop to return them and try the bigger sizes on, the whole process was facilitated through excellent communication with Chris and Charlie at northern runner. The shop is small but packed with all sorts and on arrival they had the right sizes set aside for me. Really enjoyable experience and great knowledge of the products.
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Posted 5 days ago
Smooth transaction...great service...will definitely be back again
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Posted 6 days ago
Hello I ordered a pair of shoes on the internet which when they arrived I thought were a bit tight. I rang the store and they provided excellent advice. I returned the shoes and had no problem with the returns. It was very swift and the new shoes arrived not long after. Excellent service so will use Northern Runner again
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Posted 6 days ago
NorthernRunner.com is rated 4.90 based on 2,997 reviews