NorthernRunner.com Reviews

4.9 Rating 10,803 Reviews
99 %
of reviewers recommend NorthernRunner.com
4.9
Based on 10,803 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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NorthernRunner.com 5 star review on 10th May 2024
Anonymous
NorthernRunner.com 5 star review on 5th May 2024
Wish Scott
NorthernRunner.com 5 star review on 3rd May 2024
Holly Nolan
NorthernRunner.com 5 star review on 3rd May 2024
Anonymous
NorthernRunner.com 5 star review on 8th April 2024
Chris Squire
NorthernRunner.com 5 star review on 1st April 2024
Anonymous
NorthernRunner.com 5 star review on 8th March 2024
Patrick Dolan
126
Anonymous
Anonymous  // 01/01/2019
Great service Trainers arrived promptly .The trainers were as described and of high quality
Helpful Report
Posted 4 hours ago
Great products at decent prices with the added bonus of valuable product info helping you select the right shoe for your needs. Speedy delivery with frequent updates.
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Posted 6 hours ago
brilliant fit perfect
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Posted 7 hours ago
Speedy delivery great choice of products. Minor issue of wrong product dispatched but the correct item was shipped out immediately on 24hr shipping which was much appreciated!
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Posted 9 hours ago
I had to return my running shoes as size incorrect , due to me not ordering properly . Northern runner received shoes and returned correct size to me in just a few days . Prompt , quick and efficient . Plus my brooks running shoes great too . Would highly reccomend northern runner . Thank you Jackie Webb
Helpful Report
Posted 10 hours ago
Great price . Arrived earlier than expected. Perfect fit. Would recommend Northern Runner.
NorthernRunner.com 5 star review on 10th May 2024
Helpful Report
Posted 10 hours ago
Very quick to ship and arrive. Product exactly as described and great quality. Highly recommend!
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Posted 13 hours ago
Absolutely delighted with the price of 2 pairs of Brooks running shoes and speed old delivery.
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Posted 13 hours ago
Such a great shop that I don't go anywhere else anymore, hopefully I am not the only southern fairy that has discovered northern runner! I love the easy to navigate website and that it is so easy to filter for wide fit shoes. Delivery is always prompt and I get the impression that there is no danger of ordering something rubbish as the shop just wouldn't stock it in the first place!
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Posted 13 hours ago
My trail shoes arrived well packed and within the delivery time stated. So far am pleased with the comfort and fit. Am looking forward to getting out into the wilds and using them. Altra Olympus 5
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Posted 14 hours ago
Excellent service, products, shoe blogs and they sell TOPO shoes.
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Posted 14 hours ago
Highly recommend. I emailed about my size being out of stock and received an update with a direct link to buy the trainers I wanted. They arrived quickly and securely and were cheaper than any other outlet. Excellent 😁
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Posted 14 hours ago
Easy to order arrived fast
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Posted 14 hours ago
Having Mortons neuroma I have at last found something comfortable to wear after trying many different shoes. These wide fitting shoes have done the trick. So far so good.
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Posted 15 hours ago
Excellent service and communication. Shoes delivered on time
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Posted 15 hours ago
Speedy delivery
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Posted 15 hours ago
Ordered a pair of Hoka trainers but they were too small. I rang and spoke to a really helpful man who put a pair of the correct size "to one side" waiting for my return to arrive. From ordering the wrong size to returning and receiving the correct size, it was only 6 days!! Brilliant service. Thankyou
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Posted 15 hours ago
The only place I could find wide Altras in UK13. They tolerated me ordering multiple sizes over several deliveries and accepted returns without a fuss.
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Posted 15 hours ago
Easy to order online with quick and efficient delivery to Jersey which I was delighted with. Thank you
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Posted 16 hours ago
Sorry I posted them back to you yesterday for a refund. The trainers are fab, but my son has quite wide feet and they were a big to narrow for a comfortable marathon.
Helpful Report
Posted 16 hours ago
NorthernRunner.com is rated 4.9 based on 10,803 reviews