NorthernRunner.com Reviews

4.91 Rating 4,349 Reviews
99 %
of reviewers recommend NorthernRunner.com
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.90 out of 5

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NorthernRunner.com 5 star review on 9th January 2020
ricky coldham
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NorthernRunner.com 5 star review on 29th October 2019
Sarah Brown
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NorthernRunner.com 5 star review on 29th October 2019
Sarah Brown
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NorthernRunner.com 4 star review on 17th October 2019
Kieran Crowder
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NorthernRunner.com 4 star review on 17th October 2019
Kieran Crowder
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NorthernRunner.com 5 star review on 25th September 2019
Frances Naylor
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NorthernRunner.com 5 star review on 21st September 2019
graham fowke
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Anonymous
Anonymous  // 01/01/2019
Really helpful staff
Posted 2 weeks ago
I ordered a pair of trainers on Friday, I received emails letting me know the status of my order, which was great due to the coronavirus situation. They arrived the next Wednesday. Fab service. I would certainly recommend Northern Runner both online and instore where you can get great advice. Brilliant service, thank you.
Posted 1 month ago
Needed to return a pair of faulty shoes.
Contacted Chris in Sales dept.
He was brilliant. He asked me to send photos of problem shoes, then quickly arranged to send me out a replacement pair.
These arrived after 2 days.
Fantastic customer service.
Well done to northern runner.
Thanks
Colin Williams
Posted 7 months ago
I ordered a pair of trail socks from Northern Runner to take overseas as a birthday gift. Unfortunately the parcel didn’t arrive and one day before my trip, I contacted Northern Runner to let them know. NR followed up with Royal Mail who said the parcel was lost. Within a couple of hours of receiving my email, NR arranged a very quick redelivery so that I would receive the parcel the morning of the trip. Excellent and efficient service! Thank you!
Posted 9 months ago
Easy to order from online. Competative prices offering great value savings. Fast delivery. I'd definately recommend buying from Northern Runner.
Posted 4 years ago
Glad to hear it!
Posted 4 years ago
NorthernRunner.com is rated 4.91 based on 4,349 reviews