NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,225 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes excellent and speedy delivery”

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Posted 1 year ago

“Excellent delivery service, product despatched as stated. Easy to order, excellent communication.”

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Posted 1 year ago

“So easy to deal with and great prices too. Delivery,no problem. Returns,no problem. Advice top notch. Keep up the great work 👍”

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Posted 1 year ago

“Quick delivery, good product!”

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Posted 1 year ago

“Great pair of trainers at a good price,fast efficient delivery. Thank you vey much +++”

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Posted 1 year ago

“Great product , excellent service and delivered on time😉”

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Posted 1 year ago

“Excellent very happy with both pairs of trainers. Delivered on time, great customer experience. Would recommend them. I bought Hoka Challengers and Brooks Ghosts. Great so far, excellent trainers.”

NorthernRunner.com 5 star review on 25th July 2025

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Posted 1 year ago

“Excellent service. Ordered a pair of New Balance trainers. They were priced very competitively and delivered very quickly. I'll definitely be using Northern Runner for future purchases.”

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Posted 1 year ago

“Ordered trainers and had to change for a bigger size. Customer Care could not have been more helpful. Arrived quickly. Will use this company again.”

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Posted 1 year ago

“Great service. Easy ordering process. Good price. Delivery as expected. All round good experience. Would recommend.”

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Posted 1 year ago

“Great service. Good arrived when they were supposed to, well.packaged & great communications with the company.”

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Posted 1 year ago

“I was so pleased to find the Altra Paradigm ladies' trainers in the lovely purple colour on this website - and for a good price too. I already have them in grey and teal, so knew they would be a good fit. The trainers were well packed and swiftly despatched, so I am very pleased with my purchase and would buy again from Northern runner.com.”

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Posted 1 year ago

“Easy checkout and very fast shipping! Absolutely no complaints. In fact, a friend recommended I get the specific shoes I was looking for from this company. I would order from here again 👍🏼”

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Posted 1 year ago

“Trainers exactly as described. Great value. Delivery time and communication excellent.”

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Posted 1 year ago

“Prompt delivery. Great trainers at a better price than I have seen elsewhere. Will use this site again.”

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Posted 1 year ago

“Great prices and super fast delivery. I have used several times and the points system is brilliant.”

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Posted 1 year ago

“Having feet like a hobbit (super wide 7.5) I find I have to spend many hours searching the internet for suitable trainers. I thought I’d found the exact pair I wanted on another site but when I went to order they’d already sold out. That was when Northern Runner popped up! Exactly the same trainers (Brooks Adrenaline) in exactly my size. Even better - they were £15 cheaper and arrived within days. Northern Runner will be our family’s go to from now on. Thank you - great service.”

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Posted 1 year ago

“Easy to use Website full of helpful blogs and information to help in choices! Selected my shoes - fast delivery and excellent product as expected. Thanks Northern Runner - I know my feet are in "good hands" with you!!”

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Posted 1 year ago

“First, the product: Topo Athletic Pursuit - the running shoe I've been needing for years and have finally found! Unrestrictive forefoot, zero drop, some cushioning, good heel hold, good grip. But mainly the service: really quick and helpful replies by email, and fast postage. I usually get things second hand, but am super glad I came to NR for these shoes. Thank you.”

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Posted 1 year ago

“Excellent website, fast delivery, exactly what I ordered”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,225 reviews