NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,255 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,255 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 9th December 2025

Jennifer Harding-Kirk

NorthernRunner.com 5 star review on 13th June 2025

Elizabeth Mallett

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service great shoes 😊”

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Posted 5 hours ago

“Excellent quick service”

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Posted 5 hours ago

“Brilliant quick service. I ordered 10kg kettlebell and 10kg dumbbells and they were just what I was looking for. Good price too.”

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Posted 6 hours ago

“Excellent service and very quick delivery of my Hokkas.”

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Posted 7 hours ago

“Thank you gor your advice pre order and your excellent service throught. Very quick postage even in Dec. Will definitely visit online again.”

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Posted 7 hours ago

“Great quality product and service. Thanks”

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Posted 7 hours ago

“Brilliant from start to finish 👍🏻”

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Posted 7 hours ago

“Goods as described, delivered promptly and well packaged. I was kept informed during the delivery process making everything easy.”

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Posted 7 hours ago

“Fantastic shoes, so much room with design”

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Posted 22 hours ago

“Excellent service and stock. No need to look elsewhere.”

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Posted 1 day ago

“No issues with delivery or packaging - unforunately the trainers don't fit but that's not the shop's fault!”

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Posted 1 day ago

“Lovely products, great communication and fast delivery”

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Posted 1 day ago

“Great discount & great service”

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Posted 1 day ago

“Ordered from Northern Runner many times and service is always exceptional, highly recommend!”

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Posted 2 days ago

“A really good company, good delivery, good price for HOKA trainers I am very pleased. I would highly recommend northern runner.”

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Posted 2 days ago

“Very happy with the purchase of new balance running shoes. Items arrived promptly. Will definitely order again.”

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Posted 2 days ago

“I bought a just too small pair of shoes from this company, I sent them back. Sadly they didn't have the next size up. They were helpful and considerate throughout. Thank you Chris at Northern runner”

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Posted 2 days ago

“Well priced and very prompt delivery. Thank you. I shall return.”

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Posted 2 days ago

“Straight forward, better price, on time delivery, product in good condition Always good service”

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Posted 3 days ago

“Top class running shoes built to a very high standard with reliable posting and delivery.”

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Posted 3 days ago

NorthernRunner.com is rated 4.9 based on 14,255 reviews