NorthernRunner.com Reviews

4.90 Rating 3,082 Reviews
99 %
of reviewers recommend NorthernRunner.com
Merchant Metrics
Shipping & Delivery
delivery methods
Courier, Postal Service
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
99%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
customer service
4.95 out of 5

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Very easy website to use - which cannot be said for a lot of their competitors. Order arrived promptly.
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Posted 6 hours ago
Excellent service. Carrier used very good too.
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Posted 16 hours ago
Very efficient service. Do not generally by online but was pleased at how easy it was.
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Posted 20 hours ago
Excellent service from these guys, website was easy to navigate and shipping costs and dispatch times were excellent! Trainers arrived very quickly, and safe and sound! Many thanks!
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Posted 21 hours ago
Ordered these shoes to replace my existing ones. Great service as always with Northern Runner.
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Posted 21 hours ago
Product as advertised
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Posted 21 hours ago
Great range of shoes in wider sizes at decent prices. All dispatched and delivered promptly. Thanks
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Posted 1 day ago
Good service, fast delivery and OK price. Would have given 5 stars if price was more competitive (it was an end-of-range shoe).
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Posted 1 day ago
First time I’ve ordered from Northern runner it won’t be the last, great communication and on time delivery. Thanks
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Posted 2 days ago
Excellent service, advice and products from these people - why go anywhere else?!
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Posted 2 days ago
Excellent reliable service would definitely use again.
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Posted 2 days ago
Quick to post. Stocks quality items for runners Etc. Highly recommended. Thanks
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Posted 3 days ago
Bought Brooks Adrenaline 19 running shoes, excellent price (in the sale), prompt delivery, good communication, will definitely come back here again, thanks.
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Posted 3 days ago
All very good. My order arrived very quickly and was spot on. Thank you
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Posted 4 days ago
Great selection of products, good prices, fast and efficient delivery and returns
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Posted 4 days ago
Great service, good prices.
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Posted 4 days ago
Everything arrived on time and as described. Can't beat Northern Runner for their selection of Altra shoes!
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Posted 5 days ago
Very fast service and happy with my purchase.
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Posted 5 days ago
I am one of the unfortunate runners that has problems with my feet . I called into the Northern Runner shop in Newcastle for some advice on the Hoka running shoe. The salesman was very helpful and had a great deal of knowledge . I found that the wider fitting show with arch support was the best one for me . Only due to limited colour choice in the shop I ended up ordering on line. They were delivered quickly and I am very happy. As these were an Xmas pressie from my wife I’ll not find out how they feel on a run until Boxing Day , I cant wait to get back out there. I think it is important to support this specialist shop as you will get the service that you won’t get elsewhere.
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Posted 5 days ago
Very good service will be ordering more from them soon.
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Posted 5 days ago
NorthernRunner.com is rated 4.90 based on 3,082 reviews