NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,667 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 24th August 2025

Becky Silver

NorthernRunner.com 5 star review on 25th July 2025

Jennifer Harding-Kirk

NorthernRunner.com 5 star review on 13th June 2025

171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, price and fast delivery. Will definitely be purchasing again 😊”

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Posted 2 hours ago

“Quick delivery, great shoes. Great service.”

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Posted 3 hours ago

“Easy to navigate website, decent prices and very fast postage. Loving my new new balance! Thank you :)”

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Posted 3 hours ago

“Fast delivery - quality product - many thanks”

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Posted 3 hours ago

“Great service as always.”

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Posted 3 hours ago

“Good selection of running shoes with useful data (weight, drop etc. Prompt despatch. Happy.”

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Posted 3 hours ago

“Efficient shop.”

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Posted 15 hours ago

“I have used NorthernRunner for many years. They have a good selection at reasonable prices. Particularly like they have a specific selection of trainers for wide feet like mine.”

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Posted 1 day ago

“I needed a 2e width fitting shoe. NR had them in stock at a good price and delivered very quickly. Can’t ask for more really”

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Posted 1 day ago

“Item as described, great quality and quick delivery. Have used Northern Runner multiple times and never had any problems.”

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Posted 1 day ago

“Brooks Adrenalin: My order arrived promptly in good condition.”

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Posted 1 day ago

“Great shoes - very comfortable with good heel and foot cushioning.”

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Posted 1 day ago

“Received 2 days earlier than stated on a free delivery which was great. A sale pair of trail shoes (icebug) which are amazing.”

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Posted 2 days ago

“I have used Northern Runner a number of times and have always had excellent service.”

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Posted 2 days ago

“This is the first time I’ve ordered from Northern Runner, my trainers arrived quickly, unfortunately I had to return them but the returns process was simple and dealt with efficiently , happy shopper .”

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Posted 2 days ago

“Great products at great prices”

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Posted 2 days ago

“Good business. Unfortunately the size 7 of the Brooks trainers (of which I purchase regularly) were far too big. Anyway I took ownership of issue returned and paid postage”

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Posted 2 days ago

“Excellent online service. My order was confirmed, dispatched promptly and arrived when expected. Although slightly disappointed with my purchase this was because the Brooks shoes are not as comfortable as the previous pair ofGhosts that I have, which is the disadvantage of not being able to try shoes on. However, price was very competitive and I would definitely buy from Northern Runner again but maybe try and find in a shop to try first. A huge plus point was that they had stock of wide fittings which are almost impossible to find. As I know I am not alone in having wide feet why are wide fittings so scarce and usually only in very limited styles?”

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Posted 3 days ago

“Easy ordering and delivered quickly with no hassle”

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Posted 3 days ago

“I received my order very quickly, had to return an item and that also was processed very quickly. They also have great reviews of shoes and products seem reasonably priced. They seem a great company!”

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Posted 3 days ago

NorthernRunner.com is rated 4.9 based on 13,667 reviews