NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,029 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent serice from Northern Runner. Quick and easy ordering process plus fast delivery. Very happy with the socks. Highly recommended.”

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Posted 4 hours ago

“Plenty of choice of shoes. Good wide fitting selection. Reasonable Price. Quick delivery.”

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Posted 1 day ago

“Excellent service , price, quick delivery, My go too supplier for trainers.”

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Posted 1 day ago

“Great products at a good price. Great company to deal with many thanks Sean.”

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Posted 1 day ago

“I bought trainers from NorthernRunner recently. The delivery was swift and efficient. Unfortunately, the trainers didn't fit and I had to send them back. Again, it was a seamless experience, I had my refund in no time. I will definitely shop with NorthernRunner again.”

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Posted 1 day ago

“This is the third pair of running shoes I have bought from Northern Runner. Always price-competitive, easy to navigate, quick and efficient ordering. I highly recommend them.”

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Posted 1 day ago

“Purchased footwear from Northern Runner many times now, find their trainers great for walking and every day comfort and support. Items have always been good quality, true to description and when I emailed Northern Runner for some advice on footwear, emails were answered promptly and were very helpful. Will continue to buy from Northern Runner”

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Posted 1 day ago

“I ordered a pair of La Sportiva Bushido III shoes in wide, which I unfortunately discovered did not fit correctly after my first short outing. This is a common problem among outdoor enthusiasts who are forced to buy online, and has indeed happened to me before (Ultralight Outdoor Gear / Achilles Heel). Both companies listed have taken the shoes back and offered me alternate solutions, usually at my cost - rightly so, as after all it was me that ordered the wrong size, no error on there part. This is what separates those companies from Northern Runner. When I contacted Northern Runner to explain my predicament, the email response I received from "Chris" was disappointing. One line stating "if the shoes have been worn, we can't help you". This is an interesting approach towards customer service. Perhaps they should look to the other companies I have mentioned, who are fellow enthusiasts and understand the difficulties their customers face and are prepared to meet in the middle so the customer is left satisfied. Needless to say Northern Runner will not be receiving my custom in the future if that's how they treat their customers. They appear to care only about making money, not customer service or aiding the outdoor community.”

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Posted 2 days ago

“Really pleased with my Northern Runner purchase. They had the exact model, size and colour I was looking for, at a very good price. Communication and delivery were excellent. This is my second order because the first was equally great.”

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Posted 2 days ago

“Second purchase from Northern runner. Great Brooks trainers at good price with free postage.”

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Posted 2 days ago

“Great selection of wider fitting trainers. Chuffed with my New Balance 1080 in a 4E (extra-wide) fit.”

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Posted 2 days ago

“Easy to use website. Shoes turned up on time.”

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Posted 2 days ago

“Excellent service and products - definately use Northern Runner again”

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Posted 2 days ago

“Great service! Good price and arrived exactly when NorthernRunner said it would. Thank you.”

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Posted 3 days ago

“Good price, quick delivery.”

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Posted 3 days ago

“First time purchase from this company. The website and ordering was very straighforward and we were very pleased to find these shoes at a keen price. Delivery was probably as quick as was possible and well within the timescale given. All in all, very impressed with this seller.”

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Posted 3 days ago

“Great choice as very competitive prices.”

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Posted 3 days ago

“Very quick delivery, excellent price. No complaints at all”

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Posted 3 days ago

“Arrived on time”

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Posted 3 days ago

“The choices and customer service were excellent. My order arrived quickly and well packed. I had to return - my fault I ordered wrong size! The return and refund was handled quickly and no quibble. Will definitely use again.”

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Posted 3 days ago

NorthernRunner.com is rated 4.9 based on 16,029 reviews