NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,959 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,959 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 24th October 2025

Gary Jones

Reg C

NorthernRunner.com 5 star review on 24th August 2025

Becky Silver

NorthernRunner.com 5 star review on 25th July 2025

Jennifer Harding-Kirk

NorthernRunner.com 5 star review on 13th June 2025

Elizabeth Mallett

NorthernRunner.com 5 star review on 25th May 2025

Anne Youngman

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes arrived quickly and were as advertised. Good service and reliable company.”

Helpful Report

Posted 6 hours ago

“Very speedy delivery, great trainers and excellent overall service”

Helpful Report

Posted 9 hours ago

“Trainers arrived quickly (the last time they moved quickly!) and the comms were great - would recommend Northern Runner.”

Helpful Report

Posted 9 hours ago

“I have used NorthernRunner quite a few times over the last few years. I have found that they always have what I need in stock and it is dispatched promptly, usually arriving within a few days. I can't fault their service.”

Helpful Report

Posted 12 hours ago

“Great price, fast delivery. Kept informed the whole time. First time I've purchased from Northern Runner and I'll be back!”

Helpful Report

Posted 13 hours ago

“Good price and fast delivery.”

Helpful Report

Posted 15 hours ago

“Great price, great product, fast delivery”

Helpful Report

Posted 16 hours ago

“My 1st time ordering from NR. Everything went perfect. Easy ordering and fast delivery. I will be using NR again.”

Helpful Report

Posted 17 hours ago

“Shipping was sent out very fast. I had to exchange for a size up and it was hassle free and again fast delivery.”

Helpful Report

Posted 17 hours ago

“Happy with the service as always. Bought many shoes from Northern Runner and never have any issues with returns or deliveries. Bought Topo Athletic vistas which I am very happy with. Great service +++”

Helpful Report

Posted 18 hours ago

“Competitive prices abd fadt delivery. I will definitely order from NorthernRunner again.”

Helpful Report

Posted 18 hours ago

“My go to shoe store, always great postal service and also the one visit to Newcastle, great in-store”

Helpful Report

Posted 18 hours ago

“Good price. Great service.”

Helpful Report

Posted 18 hours ago

“Super helpful staff and excellent range of zero drop shoes at a good price!”

Helpful Report

Posted 18 hours ago

“Hugely impressed with the assistance received from the team at Northern Runner when trying to select trainers for my difficult feet! Also, for some reason or other, my purchase was returned and never arrived. Northern Runner immediately re sent it 1st class to ensure I received it! Equally impressed!”

Helpful Report

Posted 18 hours ago

“Easy to order. Very good price. Shies turned up 3 days earlier than expected. Brilliant. Will use again.”

Helpful Report

Posted 18 hours ago

“My order was dispatched swiftly, and it arrived in very good time. The shoes are excellent. I'm delighted with the overall service. I can't fault a thing. Thank you very much.”

Helpful Report

Posted 19 hours ago

“Great selection of running shoes and excellent customer service. Have ordered with Northern Runner for my last 3 or 4 pairs and had no issues whatsoever. Deffo my go-to guys.”

Helpful Report

Posted 19 hours ago

“SUPERB CUSTOMER SERVICE IN EVERY RESPECT.”

Helpful Report

Posted 1 day ago

“Ordered a pair of New Balance rebel v4 at a very competitive price. Ordering was simple and they arrived very quickly.”

Helpful Report

Posted 3 days ago

NorthernRunner.com is rated 4.9 based on 13,959 reviews