NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,958 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,958 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 24th October 2025

Gary Jones

Reg C

NorthernRunner.com 5 star review on 24th August 2025

Becky Silver

NorthernRunner.com 5 star review on 25th July 2025

Jennifer Harding-Kirk

NorthernRunner.com 5 star review on 13th June 2025

Elizabeth Mallett

NorthernRunner.com 5 star review on 25th May 2025

Anne Youngman

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very speedy delivery, great trainers and excellent overall service”

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Posted 2 minutes ago

“Trainers arrived quickly (the last time they moved quickly!) and the comms were great - would recommend Northern Runner.”

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Posted 46 minutes ago

“I have used NorthernRunner quite a few times over the last few years. I have found that they always have what I need in stock and it is dispatched promptly, usually arriving within a few days. I can't fault their service.”

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Posted 3 hours ago

“Great price, fast delivery. Kept informed the whole time. First time I've purchased from Northern Runner and I'll be back!”

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Posted 4 hours ago

“Good price and fast delivery.”

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Posted 6 hours ago

“Great price, great product, fast delivery”

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Posted 7 hours ago

“My 1st time ordering from NR. Everything went perfect. Easy ordering and fast delivery. I will be using NR again.”

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Posted 7 hours ago

“Shipping was sent out very fast. I had to exchange for a size up and it was hassle free and again fast delivery.”

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Posted 8 hours ago

“Happy with the service as always. Bought many shoes from Northern Runner and never have any issues with returns or deliveries. Bought Topo Athletic vistas which I am very happy with. Great service +++”

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Posted 9 hours ago

“Competitive prices abd fadt delivery. I will definitely order from NorthernRunner again.”

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Posted 9 hours ago

“My go to shoe store, always great postal service and also the one visit to Newcastle, great in-store”

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Posted 9 hours ago

“Good price. Great service.”

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Posted 9 hours ago

“Super helpful staff and excellent range of zero drop shoes at a good price!”

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Posted 9 hours ago

“Hugely impressed with the assistance received from the team at Northern Runner when trying to select trainers for my difficult feet! Also, for some reason or other, my purchase was returned and never arrived. Northern Runner immediately re sent it 1st class to ensure I received it! Equally impressed!”

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Posted 9 hours ago

“Easy to order. Very good price. Shies turned up 3 days earlier than expected. Brilliant. Will use again.”

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Posted 9 hours ago

“My order was dispatched swiftly, and it arrived in very good time. The shoes are excellent. I'm delighted with the overall service. I can't fault a thing. Thank you very much.”

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Posted 9 hours ago

“Great selection of running shoes and excellent customer service. Have ordered with Northern Runner for my last 3 or 4 pairs and had no issues whatsoever. Deffo my go-to guys.”

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Posted 10 hours ago

“SUPERB CUSTOMER SERVICE IN EVERY RESPECT.”

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Posted 1 day ago

“Ordered a pair of New Balance rebel v4 at a very competitive price. Ordering was simple and they arrived very quickly.”

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Posted 3 days ago

“Good selection of Altra shoes, which are my preferred brand due to the wide fit. I ordered the wrong size by mistake, and Northern Runner were exceptionally responsive in helping me fix the problem, and I had replacements shipped out promptly once I'd returned the original item. Great service, much appreciated.”

Helpful Report

Posted 3 days ago

NorthernRunner.com is rated 4.9 based on 13,958 reviews