NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 13,349 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 13,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th June 2025

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having feet like a hobbit (super wide 7.5) I find I have to spend many hours searching the internet for suitable trainers. I thought I’d found the exact pair I wanted on another site but when I went to order they’d already sold out. That was when Northern Runner popped up! Exactly the same trainers (Brooks Adrenaline) in exactly my size. Even better - they were £15 cheaper and arrived within days. Northern Runner will be our family’s go to from now on. Thank you - great service.”

Helpful Report

Posted 1 day ago

“Easy to use Website full of helpful blogs and information to help in choices! Selected my shoes - fast delivery and excellent product as expected. Thanks Northern Runner - I know my feet are in "good hands" with you!!”

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Posted 1 day ago

“First, the product: Topo Athletic Pursuit - the running shoe I've been needing for years and have finally found! Unrestrictive forefoot, zero drop, some cushioning, good heel hold, good grip. But mainly the service: really quick and helpful replies by email, and fast postage. I usually get things second hand, but am super glad I came to NR for these shoes. Thank you.”

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Posted 1 day ago

“Excellent website, fast delivery, exactly what I ordered”

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Posted 2 days ago

“Fantastic. Saved a LOT of money, ordered early evening and got them the next day, no next day delivery fee. I’ve never bought running shoes before, so the information I needed to try and figure out what I needed was all there. Much more than other sites. Although I couldn’t get the colour I wanted, it’s literally a small price to pay. I’ll definitely be back next time.”

Helpful Report

Posted 2 days ago

“I have been going to NorthernRunner for 3 years now and they have always been brilliant. My first visit was to get trainers for my first ever race, the GNR 2023. Since then I have gone on to ultras and burn through shoes at quite a rate. The advice and support you get is always spot on, they have a fantastic range of products and a good range of prices. The people who work there run themselves so you get the benefit of their knowledge and experience. I will never go anywhere else.”

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Posted 2 days ago

“Very unhelpful customer service. Would not purchase from here again”

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Posted 2 days ago

“Great service, value pricing and delivered before the expected date. What's not to like!”

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Posted 2 days ago

“Excellent service. NR always have a good stock of trainers that you can't get elsewhere at good prices. Delivery is very fast and returns are no problem.”

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Posted 2 days ago

“Delivered the correct order(other retailers haven't) and received them faster than expected,so very well done I will be ordering more goods if this is the way you operate 👍”

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Posted 2 days ago

“Goods arrived well packed and promptly. Have always found the product reviews by the staff at Northern Runner helpful, so was pleased to find they had stock of this INOV8 shoe at a competitive price. Would be happy to use again.”

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Posted 2 days ago

“Great fast service paid for a faster service”

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Posted 3 days ago

“Love these socks, comfortable, no seams to rub, dont slip down into my walking shoes and keep my feet nice and dry. Great delivery time too. Thanks”

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Posted 3 days ago

“Swift delivery of running shoes at a competitive price.”

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Posted 3 days ago

“Really efficient service and some very competitive pricing A great range of products. Delivered within a few days of ordering as promised. I will certainly be using NorthernRunner again to purchase my footwear”

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Posted 3 days ago

“Brooks ghost trainers arrived quickly and just as stated. They fit perfectly. I Would definitely use Northern Runner again.”

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Posted 3 days ago

“Would 100% recommend and will be going back for my next shoes. Great shop with a wide variety of shoes. Super helpful staff, no pressure try on and able to run in them out the back. I left with some decisions to make on exactly what I was looking for, and bought on their online shop once I had decided.”

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Posted 3 days ago

“Always a good choice of kit and very reliable on delivery and price, my go to shop for running gear.”

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Posted 3 days ago

“Great pair of Brooks. Great price... delivered in only a few days. Cannot ask for more!”

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Posted 4 days ago

“Trainers arrived promptly and efficiently from NirthernRunner. I would recommend this seller and buy from them again. Trainers were great and a bonus that they were in the sale.”

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Posted 4 days ago

NorthernRunner.com is rated 4.9 based on 13,349 reviews