NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,414 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good, pleased with the shoes !”

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Posted 22 hours ago

“Goods received promptly and as described.”

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Posted 1 day ago

“Prompt delivery and items delivered as ordered.Had availability of the exact trainers I wanted at a good price that others no longer had in stock.”

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Posted 1 day ago

“I have never ran with so much confidence in the NUNS STEPS in Marrick. They are my play ground and exercise area, the steps. These trainers have offered me a new level of connection and confidence. Great shoes, great price, great service, e-commerce done perfectly”

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Posted 1 day ago

“I'm very happy with my purchase and Northernrunner have been excellent with service”

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Posted 1 day ago

“The ordering process and delivery were very smooth. Ordered Topo Atmos shoes as I like a wide toe box. A dream to run in.”

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Posted 1 day ago

“Great service as always from Northern Runner, really quick shipping and good communication.”

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Posted 2 days ago

“Fast shipping, cheapest price online for the shoes I wanted. Ordered from Northern Runner a few times now and will always return!”

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Posted 2 days ago

“Excellent prompt and professional service throughout.”

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Posted 2 days ago

“Always has good prices and delivery is fast.”

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Posted 2 days ago

“Delivered on time. All as expected. Best price anywhere online. You guys are great!”

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Posted 2 days ago

“I bought a pair of women’s Hoka Clifton 10 Trainers recently from Northern Runner had a good choice of colours and the price was very reasonable. I am delighted with them. The order was processed immediately and they arrived in less than 48 hours. Very efficient service.”

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Posted 2 days ago

“Ordered a pair of Hoka trail shoes. Placed order over the phone. In stock, processed and delivered within the time stated. All very efficient. Would certainly order through Northern Runner again.”

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Posted 3 days ago

“I have bought Brooks running and trail shoes from Northern Runner on many occassions over the last few years and the story is always the same - consistent competitive pricing, consistent good service and consistent speedy arrival of the products.”

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Posted 3 days ago

“Top notch service from NorthernRunner. Free and fast delivery with good after-sales sevice if it's needed.”

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Posted 3 days ago

“Order delivered quickly”

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Posted 3 days ago

“Easy to order, speedy delivery, love my trainies 🙂”

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Posted 3 days ago

“Postage and price were great. Shoes are good too just a lack of arch support meant I've had to swap the inner sole out but that's not unusual with neutral 0 drop shoes.”

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Posted 4 days ago

“I have very wide feet and these were the only shoes I could find that fit my feet comfortably. The website was great, the postage was quick. I’d definitely buy from NorthernRunner again.”

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Posted 4 days ago

“Great product, delivered promptly. Very happy!”

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Posted 4 days ago

NorthernRunner.com is rated 4.9 based on 15,414 reviews