4.92 Rating 6,537 Reviews
99 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.90 out of 5

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The customer service from Northern Runner is outstanding. Really fast delivery, unfortunately I had to return . But the turn around was so fast I am sure my returned shoes hadn't got there before they sent out replacements 😁. Great prices too. Will definitely be my first stop when looking for shoes ..
Posted 3 hours ago
Excellent company. Kept me informed about my order. Easy to use website and I have had no issues at all. Would recommend.
Posted 4 hours ago
Found exactly what I was looking for as the web-site is really well curated. Order and delivery process painless and quick.
Posted 1 day ago
Bought a pair of On Cloudventure shoes. Came vey quickly and the price was good. Will use again.
Posted 1 day ago
spot on service and price
Posted 1 day ago
Excellent. Very pleased with the product. The order arrived fast and I was kept updated about the status of the delivery.
Posted 1 day ago
Great range, options, price, and delivery.
Posted 1 day ago
just the job great
Posted 1 day ago
Ordered some new trainers on the weekend, received within 48 hours (on the Wednesday). No issues, no fuss. Would recommend.
Posted 2 days ago
2ns pair of boots I've bought. First pair I ordered wrong size. No problem with the return. Quick delivery and customer service experience great. Highly recommended.
Posted 2 days ago
Great service, competitive prices. Shoes were dispatched and delivered very quickly! Thanks.
Posted 2 days ago
Fast delivery and great service. The Brooks are super comfy and very glad I bought them.
Posted 2 days ago
Very fast service, excellent products - will definitely buy again!
Posted 2 days ago
Fantastic company to deal with , trainers were exactly as what it said on website.
Posted 3 days ago
Excellent service!
Posted 3 days ago
Beat price on the internet, seamless transaction and fast delivery! Highly recommend
Posted 3 days ago
Quick delivery, would buy from again!!
Posted 4 days ago
Fast and efficient delivery. Great communications about special requirements.
Posted 5 days ago
Excellent service and quick shipping! Very competitive pricing as well! Keep it up 👍
Posted 5 days ago
Thought I'd try some Altra trainers for the width and foot shape. Loved the first pair (for running) so much I instantly bought a different second pair for day use. Fast ordering and postage.
Posted 5 days ago is rated 4.92 based on 6,537 reviews