NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,777 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,777 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 24th February 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection and fast delivery - what more can you ask for!”

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Posted 3 days ago

“Super efficient and competitvely priced - I can't fault the service from Northern Runner Thank you!”

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Posted 3 days ago

“Northern Runner have a great selection of trainers, I was looking for a wider fit and found they had what I needed at a really good price with free quick delivery. Unfortunately the ones I received had a slight manufacturing defect. I emailed and let them know, they were super quick at getting back to me and offered solutions to get my problem solved. I highly recommend Northern Runner, great service and competitively priced. I will use them in the future.”

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Posted 3 days ago

“My order arrived very quickly. No problems.”

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Posted 3 days ago

“Quick and efficient.”

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Posted 3 days ago

“Good price, trainers arrived next day despite not paying for fast delivery. Nice surprise, no hesitation buying again.”

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Posted 3 days ago

“Excellent online selection of running shoes, including the one's I needed - that seemed to be out of stock everywhere else! Quick delivery. Perfect.”

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Posted 4 days ago

“Helpful advice over the phone prior to purchase.”

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Posted 4 days ago

“I have a number of pairs of Topo shoes so was reasonably confident that the trailventure 2 boots would be a good fit, they are and I am delighted with both them and the no fuss service from Northern Runner”

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Posted 4 days ago

“Recieved item quickly. I really liked to trainers, unfortunately they just wasn't the right ones for me so I had to return them, my refund was actioned the same day as they were received. I was really happy with the service, only down side is paying for the shipping to return unsuitable items. It soon adds up when your searching for the right running trainers! Shame we've lost so many running shops!!”

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Posted 4 days ago

“Excellent service, great running shoes at a really good price.”

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Posted 4 days ago

“Excellent product from Altra and outstanding service from Northern Runner. A trusted company to buy from with confidence.”

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Posted 4 days ago

“Very good service and excellent quallity runing shoes, Given my active involvement in community health initiatives, I have come to appreciate the importance of reliable, high-quality running shoes. Investing in a well-crafted pair not only enhances comfort and performance during training or match preparation but also helps prevent injuries and supports overall foot health. Brands renowned for their durability and ergonomic design—such as Asics, Brooks, and Hoka are particularly well-suited for individuals who spend considerable time on their feet or engage in regular physical activity.”

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Posted 5 days ago

“Great choice of wide fit trainers. My order arrived swiftly and was well packaged.”

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Posted 5 days ago

“I love the Altra Paradigm 7s.”

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Posted 5 days ago

“Brilliant !!...received goods WITHIN 24 hours !!!! well done NR, well done RM”

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Posted 5 days ago

“I Used the website to purchase some Scott Supertrac Amphib shoes. Using the website was great and easy to navigate. Shoes were a great price. Delivery was rapid, Overall great experience & would definitely recommend using Northern runner.com.”

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Posted 5 days ago

“Excellent seller, arrived very quickly. Will return to this store again for future trainers :) would recommend many thanks!”

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Posted 5 days ago

“Very happy with my 2 purchases. Both pairs of shoes are great quality and excellent value for money. Also, fast efficient delivery and processing. Thank you very much.”

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Posted 5 days ago

“This is the first I had ordered with this company. I ordered because the particular running shoes I was looking for were competitively priced. They were easy to order. I got good updates and they arrived in time and in perfect condition.”

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Posted 5 days ago

NorthernRunner.com is rated 4.9 based on 14,777 reviews