NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,618 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always had fantastic customer support from Chris and also happy to support a local shop :)”

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Posted 1 year ago

“Ordered Brooks Ghost. Good price and delivered v quickly. V happy.”

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Posted 1 year ago

“A proper running shop, great range of trainers at competitive prices and super fast delivery”

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Posted 1 year ago

“I needed some trainers quickly, and they had them in stock. I opted for next day delivery and they arrived in time. Was a bit wary as they're not a huge franchise, but I can't fault them!”

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Posted 1 year ago

“Arrived quickly. Fast service!”

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Posted 1 year ago

“My preferred place to buy shoes, great selection of brands , there is always deals to be had. They have the the latest gear. Staff always on hand to sort issues with sizing. Returns painless.”

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Posted 1 year ago

“I recently bought a pair of Brooks running shoes on offer from NorthernRunner.com . They arrived promptly and well packaged. An excellent service and I would definitely recommend.”

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Posted 1 year ago

“delivered quickly and all good.”

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Posted 1 year ago

“Very easy to order, good price and efficient delivery process - thank you.”

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Posted 1 year ago

“Very easy website to navigate and find exactly what you want. My shoes were sent super quickly! Exactly what I wanted and needed. Thank you I will order from you again.”

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Posted 1 year ago

“Ordered Brooks Ghost wide fit and they arrived 3days later. Excellent service throughout”

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Posted 1 year ago

“Have bought shoes from here before and always thought that the service and knowledge was great. In this order, unfortunatley my online order wasn't suitable but NR refunded the return swiftly without issue. Many thanks”

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Posted 1 year ago

“Really easy to order at a great price. Ordered on the Friday lunchtime and arrived on the Saturday using normal postage. Highly recommend and will definitely buy again”

NorthernRunner.com 5 star review on 22nd April 2025

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Posted 1 year ago

“Ordered 2 pairs of shoes recently. Shoes as advertised. On time delivery.”

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Posted 1 year ago

“Great service! Arrived early!”

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Posted 1 year ago

“Great service, fast delivery. Excellent, comfortable, lightweight OMM running short.”

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Posted 1 year ago

“Nice light trainers with plenty grip Will be good to run the hills in”

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Posted 1 year ago

“Good choice on website with better discounts than other outlets. Brooks Ghost 16 arrived within 2 days of order as promised. Ordering and service efficient and easy to use.”

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Posted 1 year ago

“Placed the order and arrived within 24 hours - super quick”

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Posted 1 year ago

“Great service and fantastic price for the shoes I bought. 1 will certainly be buying from you again”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,618 reviews