NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,135 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product selection Ordering was smooth and uncomplicated Highly recommended”

Helpful Report

Posted 1 year ago

“My order arrived perfectly, the shoes fit well and I’m very happy. I bought the Altra all weather walking boots, my second pair as they really help with my plantar. So I was more confident buying online because I had this style already. I will buy from this company again if they keep sticking Altras at a keen price x”

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Posted 1 year ago

“Lovely socks and very comfortable for running. Great service and quick delivery. Would recommend.”

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Posted 1 year ago

“Fab company! Super fast despatch of my lovely new Topo shoes, arrived promptly and they're fantastic! Thank you!”

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Posted 1 year ago

“bought a running watch for my 12 year old grandson. very efficient delivery and service thank you and the watch very well received!!”

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Posted 1 year ago

“My favourite place to order running shoes online 😃 a wide selection of wide fit trainers, fast shipment and excellent customer service”

NorthernRunner.com 5 star review on 4th February 2025

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Posted 1 year ago

“Fantastic shoes, that I put on straight away and absolutely love! Tremendous quality. Would definitely recommend without hesitation!”

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Posted 1 year ago

“Right shoe (Brooks Ghost 12 wide), great price, prompt delivery. When I need to buy again this will be one of the first places I look”

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Posted 1 year ago

“Excellent no hassle service thanks Ian.”

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Posted 1 year ago

“I ordered a pair of Hokas to try as I’ve got awkward width feet. These guys sent them to me fast and I have no complaints about the service. Unfortunately I had to return the shoes through no fault of Notthern Runner, and the refund was sent very promptly”

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Posted 1 year ago

“I was looking for a wide fitting shoe in an even wider size so not easy to get but found them(Altras) at a good price and turned out to be great service at a very busy time of year. As a result, very happy customer!”

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Posted 1 year ago

“Had the trail shoes I wanted in my size. Arrived earlier than expected. Excellent service”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“A very quick service, and the item was very well described. Plus they arrived on the promised day.”

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Posted 1 year ago

“Trainers were perfect, delivered on time”

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Posted 1 year ago

“Great company. Easy ordering and speedy delivery.”

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Posted 1 year ago

“Brilliantly helpful shop.”

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Posted 1 year ago

“Excellent smooth order & delivery,unfortunately needed a wider fit so returned. Wouldn’t hesitate to use again.”

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Posted 1 year ago

“I returned an OMM back pack as I was not satisfied with it. This issue is independent of North Runner who accommodated this efficiently and with no problem.”

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Posted 1 year ago

“Great website, easy ordering, quick delivery and perfect trainers. Thank you!”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,135 reviews