4.92 Rating 6,045 Reviews
99 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.90 out of 5

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Please note that we may share your email with the company to verify your order. 5 star review on 1st May 2021
Lucy Johnston 5 star review on 28th April 2021
Emma Bracher 5 star review on 28th April 2021
Liisa Dawson 5 star review on 24th April 2021
Samantha Sharp 5 star review on 18th March 2021
Tina Watson 5 star review on 14th March 2021
Catherine Hayden 5 star review on 12th February 2021
Sam Martin
Anonymous  // 01/01/2019
Prompt delivery and answered queries very quickly. Helpful and friendly reponses.
Posted 2 hours ago
Top class service could have given me a free pair of running socks with my order shoes were great no hitches
Posted 15 hours ago
Great range of trainers at very good prices, and excellent customer service. My order arrived quickly and I’d definitely buy from Northern Runner again
Posted 15 hours ago
Great quick efficient service with no issues at all, highly recommend
Posted 17 hours ago
Great product at a great price. Fast delivery. Thank you.
Posted 19 hours ago
Ordered two pairs of Inov-8 shoes. Arrived quickly. Good price. Happy customer!
Posted 1 day ago
Good range of footwear in stock and returns honoured on receipt. Unfortunately buying footwear unseen is always tricky and more telephone or online chat options might have helped. But store is busy and staff not available.
Posted 1 day ago
good service and when the incorrect size was sent this was quickly and efficiently corrected. would recommend
Posted 1 day ago
Quick delivery of trainers that were out of stock elsewhere. The Hoka One One, ATR 6 are Fab, highly recommended especially if like me your legs need extra cushioning and protection. Never had a knee, hip or shin problem since I started wearing these.
Posted 1 day ago
Very quick delivery on my Hoka Trainers
Posted 1 day ago
Quick delivery great socks 👌
Posted 1 day ago
Good shoes at a decent price delivered quickly
Posted 1 day ago
The boots are great for walking and running nice and comfy
Posted 1 day ago
Excellent & quick delivery. My Altra Superior 4.5's were great & fit true to size
Posted 2 days ago
Very good service, good product would definitely recommend
Posted 2 days ago
Arrived on time very pleased with the product great service
Posted 2 days ago
Exceptional service! I’ve ordered from just about every online shoe retailer recently (over 20+pairs of shoes from 5 different stores) as stores weren’t open to try on etc but I found this company (and one other) was hands down the best by a country mile. Good price, great dispatch time and delivery cost and instant refund on any returns. Was fantastic customer service.
Posted 2 days ago
Great service, really quick delivery, would definitely buy from again.
Posted 2 days ago
Ordered some shoes, delivered on time and they fit fine! Thanks!😄
Posted 2 days ago
Product as specified and prompt delivery
Posted 2 days ago is rated 4.92 based on 6,045 reviews