NorthernRunner.com Reviews

4.9 Rating 7,349 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 7,349 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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NorthernRunner.com 5 star review on 15th May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite and Prompt”

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Posted 5 days ago

“Great service, speedy delivery, fantastic running footwear options. Only problem is my lack of talent!”

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Posted 5 days ago

“nice shoes for sport.”

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Posted 2 weeks ago

“Great product, easy ordering process and delivery reasonably quickly. Will order from there again”

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Posted 1 month ago

“The shop at NorthernRunner.com is efficiently run. Queries by e-mail are turned around within the day or by next morning. The advice given was always applicable to the product the sought. Despatch of the purchase was swift and the goods received within a day or so without cause to special delivery request.”

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Posted 4 months ago

“Excellent service..the product INOV8 TERRAULTRA G270 are amazing until you reach extreme muddy conditions..that's where the 4mm lugs clogged up. However the grip is outstanding!”

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Posted 4 months ago

“Happy with Ronhill jacket arrived safely.”

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Posted 4 months ago

“Quick dispatch over a holiday period and great product. Thanks you.”

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Posted 4 months ago

“Item arrived speedily and as advertised.”

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Posted 5 months ago

“easy ordering , efficient delivery”

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Posted 5 months ago

“Fantastic service from start to finish. Will certainly use NorthernRunner again and recommend to my fellow runners.”

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Posted 6 months ago

“Contacted shop for advice on trail running shoes. Received informative and balanced advice. Order was place via website. Delivery was quick. Great service.”

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Posted 6 months ago

“Good communication regarding delivery. Quick response to order and very happy with my new running shoes.”

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Posted 7 months ago

“Excellent product, arrived promptly. I'd have given it five stars if the colour matched the photo (socks are purple, not red as they appear in pic)”

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Posted 7 months ago

“Delivery was speedy. Unfortunately the item we ordered was too small, despite following the size guide. We had to pay postage to return but the refund was processed swiftly.”

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Posted 8 months ago

“Sturdy tread with excellent grip on lightweight and very comfortable upper fell running shoe. Arrived in a few days after ordering.”

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Posted 8 months ago

“Very comfortable and light”

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Posted 8 months ago

“I recently bought a pair of Altra Lone Peak Mid ALL-WTHR boots online from Northern Runner. They were dispatched on the same day as the purchase and the delivery was prompt. The boots were packed well and arrived in good condition. I have visited the store in person previously (in 2019). I will admit the man on the floor was initially rather rude and dismissive, though his mood improved over the course of the time spent in store and he was helpful as I tried on some Altra Superior 4s. So overall it is a good store with broadly good service and I am willing to forgive the initially off putting tone - we all have our off days after all. Northern Runner is typically more expensive and online only stores such as Sportsshoes but I am happy to pay a bit more to keep smaller businesses with a high street presence going.”

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Posted 9 months ago

“A very quick delivery many thanks”

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Posted 9 months ago

“Good deal, shoes arrived when they said. All good.”

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Posted 9 months ago

NorthernRunner.com is rated 4.92 based on 7,349 reviews