NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 10,706 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 10,706 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 8th April 2024

122

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I chose the extra wide Hoka which fits fine, but it looks bulky at the toe end and it is not attractive. Can you tell me if the wide looks less unattractive ? I am on the verge of returning the trainers. I await to here from you”

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Posted 1 week ago

“Northern Runner were fine but the OMM Supersonic insulated running smock is very tight for its indicated size.”

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Posted 1 week ago

“Bought a few pairs as I wasn't sure about the fit, very easy to return unwanted pairs”

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Posted 3 weeks ago

“Shall order again my only problem is paying for returns. If u can find another website that has free returns then thats always my preference.”

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Posted 4 weeks ago

“great website and east to order items and prompt delivery.”

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Posted 1 month ago

“Great company. No fuss and everything always arrives promptly.”

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Posted 1 month ago

“Would have been 5 stars but sent my trainers to the wrong address down the street other than that very happy with my purchase.”

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Posted 1 month ago

“Topo Pursuit arrived on time and they are really comfortable on the trail and tarmac. There's plenty of cushioning in the heel and midsole and plenty of room in the toebox, plus I really like the zero drop as my achilles have stretched enough now to make them a comfortable shoe. They are a little on the expensive side but they do appear to be made of stronger material in the uppers than my old choice of zero drop shoes, which split after 5 months. I took the "Pursuits" out over the local moors and they gripped the rocks really well, on the down side they don't dry out as fast as other trail shoes but I think that has something to do with the stronger, thicker material used in the uppers. This ought to make them last longer too as I have some multi-day hikes coming up.”

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Posted 1 month ago

“Very happy with my purchase of brooks Adrenaline running shoes. Exactly as described, free p&p and a decent price.”

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Posted 1 month ago

“Excellent service in store but didn’t have my size so needs to order online, very quick delivery however the shoes were not a good fit for me so needed to return for a refund but excellent service through out”

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Posted 2 months ago

“I ordered a pair of runners in the sale and got them delivered within days . Process was quick and I am well pleased with the shoes and delivery 😁”

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Posted 2 months ago

“Sent my trainers back for a refund,still not appeared on my credit card week later”

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Posted 2 months ago

“Really helpful with telephone advice when I bought New Balance 1080v12 on line. Follow-up customer service was excellent. Very happy customer.”

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Posted 2 months ago

“Trainers were dispatched straight away. Unfortunately Royal Mail let the side down with a big delay however Northern Runner refunded the postage and were very good at chasing up the order and getting back to me. Trainers received in perfect condition.”

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Posted 2 months ago

“Excellent service. Trainers arrived on time”

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Posted 3 months ago

“Arrived on time and very happy with trainers thank you 😊”

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Posted 3 months ago

“Came across Northern Runner online, offering a great choice and range of running shoes/gear. They were the cheapest for Brooks Cascadia GTX. Order placed and paid for next day delivery, unfortunately Evri failed to deliver and parcel disappeared for a further 24 hours. Item arrived box damaged, but product not. Unfortunately, the Cascadia's were not for me, fit too wide on toe box unlike my Ghosts. Overall NR great service, but typically Evri let the side down. Dpd would be a better choice of courier in my opinion.”

Helpful Report

Posted 3 months ago

“I believe this is the start of a great shoe. However , everything does not need to be so light. I need to feel the shoe on my foot. Not heavy, but a sense of some weight gives balance to my stride. I'm surprised the makes of these shoes don't sense the balance that a sense of weight has for your stride. you have gone too far in lightening things up/ Get real and you will be on your way to a great shoe. thanks John”

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Posted 3 months ago

“Love the running shoes. Great service and advice about size : manufacturer.”

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Posted 3 months ago

“Nice shoes, effective delivery, great price”

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Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 10,706 reviews