4.92 Rating 5,480 Reviews
99 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.90 out of 5

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We need your email address to verify that your review is genuine 5 star review on 22nd November 2020
Paul Comerford 5 star review on 18th November 2020
Clive Helders 5 star review on 30th October 2020
Jonathan Hewitt 5 star review on 13th October 2020
Paul Evans 5 star review on 11th October 2020
Alison Crush 5 star review on 31st August 2020
Daren Horwood 5 star review on 9th January 2020
ricky coldham
Anonymous  // 01/01/2019
Excellent customer service with very prompt delivery. Pleased with trail shoes though perhaps not quite as well cushioned as I am used to (I assume due to necessary stability as admittedly shoes are not intended/designed for extended road use). Purchased in sale but too nice to ruin in Winter mud - suspect these will be for summer fell walking/borderline casual footware.
Posted 6 days ago
Ordered item was actually out of stock unfortunately (due to a stock control error), but staff were very helpful and flexible with regard to offering alternative products, holding items in reserve whilst we decided what to do and/or offering a refund. The selected replacement item was dispatched extremely swiftly and arrived in good condition. Despite initial hiccup, I would have no hesitation in ordering again from
Posted 2 weeks ago
Ordered the Ronhill Goretex Shakdry runner’s jacket.
Delivery was a little slow - probably because of the Christmas rush- and the comms around delivery dates were vague.
The item itself is good. Feels too flimsy at first but actually strong and you have to trust the Goretex brand to create a durable product. Especially at the £200+ price bracket. Only tested in a shower run so far but totally dry and no sweat build up.
Posted 2 weeks ago
Great service from Northern Runner.
Intial shoes I ordered were the wrong size- quick refund and turnaround of correct size welcome.
Posted 2 weeks ago
Everything is good.
Thank you.
Posted 1 month ago
As described, delivered on time.
Posted 1 month ago
Has a much greater range of trainer widths and footings.
Posted 1 month ago
Slightly more expensive than similar products which is probably why the correct size was still in stock. Dispatched promptly and arrived safely although the box was torn, but that doesn’t matter.
Posted 1 month ago
Great service delivered well within target time, packaging good.
Posted 1 month ago
Order arrived with time expected.
Posted 1 month ago
First time buying from northern and very impressed. Good fit, size as described. I ordered wide fit and they're great.
Posted 1 month ago
Everything was nice, easy and straight forward, parcel arrived promptly. What you want when ordering online.
Posted 2 months ago
Quality trainers at good prices, delivered on time and with good updates.
Posted 2 months ago
Good price, prompt delivery. Really comfortable trail running tights for chilly morning evening runs. Well made particularly impressed with the zips that seem resilient to the mud. Unlike other brands.
Posted 2 months ago
Order arrived very quickly and well wrapped though the shoe box was squashed on one side. Free delivery was a bonus. Unfortunately the shoes were too small (and next size up not available) but I received a refund very quickly. Would use Northern Runner again though.
Posted 2 months ago
Had zero problems with the order. I received dispatch updates and the item was delivered within the time frame stated
Posted 2 months ago
Never ordered with Northern Runner before, and they had the product (socks) I was looking for as the usual running shops I go to, do not sell them in store. Happy with the product and delivery service.
Posted 3 months ago
Very happy with my new running shoes!!
Posted 3 months ago
Great service and prompt delivery, totally happy with the order 🙂
Posted 3 months ago
Good size but needs wide feet
Posted 3 months ago is rated 4.92 based on 5,480 reviews