NorthernRunner.com Reviews - Read 5,480 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.90 out of 5

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NorthernRunner.com 5 star review on 22nd November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service with very prompt delivery. Pleased with trail shoes though perhaps not quite as well cushioned as I am used to (I assume due to necessary stability as admittedly shoes are not intended/designed for extended road use). Purchased in sale but too nice to ruin in Winter mud - suspect these will be for summer fell walking/borderline casual footware.”

Posted 6 days ago

“Ordered item was actually out of stock unfortunately (due to a stock control error), but staff were very helpful and flexible with regard to offering alternative products, holding items in reserve whilst we decided what to do and/or offering a refund. The selected replacement item was dispatched extremely swiftly and arrived in good condition. Despite initial hiccup, I would have no hesitation in ordering again from NorthernRunner.com.”

Posted 2 weeks ago

“Ordered the Ronhill Goretex Shakdry runner’s jacket.
Delivery was a little slow - probably because of the Christmas rush- and the comms around delivery dates were vague.
The item itself is good. Feels too flimsy at first but actually strong and you have to trust the Goretex brand to create a durable product. Especially at the £200+ price bracket. Only tested in a shower run so far but totally dry and no sweat build up.”

Posted 2 weeks ago

“Great service from Northern Runner.
Intial shoes I ordered were the wrong size- quick refund and turnaround of correct size welcome.”

Posted 2 weeks ago

“Everything is good.
Thank you.”

Posted 1 month ago

“As described, delivered on time.”

Posted 1 month ago

“Has a much greater range of trainer widths and footings.”

Posted 1 month ago

“Slightly more expensive than similar products which is probably why the correct size was still in stock. Dispatched promptly and arrived safely although the box was torn, but that doesn’t matter.”

Posted 1 month ago

“Great service delivered well within target time, packaging good.”

Posted 1 month ago

“Order arrived with time expected.”

Posted 1 month ago

“First time buying from northern runner.com and very impressed. Good fit, size as described. I ordered wide fit and they're great.”

Posted 1 month ago

“Everything was nice, easy and straight forward, parcel arrived promptly. What you want when ordering online.”

Posted 2 months ago

“Quality trainers at good prices, delivered on time and with good updates.”

Posted 2 months ago

“Good price, prompt delivery. Really comfortable trail running tights for chilly morning evening runs. Well made particularly impressed with the zips that seem resilient to the mud. Unlike other brands.”

Posted 2 months ago

“Order arrived very quickly and well wrapped though the shoe box was squashed on one side. Free delivery was a bonus. Unfortunately the shoes were too small (and next size up not available) but I received a refund very quickly. Would use Northern Runner again though.”

Posted 2 months ago

“Had zero problems with the order. I received dispatch updates and the item was delivered within the time frame stated”

Posted 2 months ago

“Never ordered with Northern Runner before, and they had the product (socks) I was looking for as the usual running shops I go to, do not sell them in store. Happy with the product and delivery service.”

Posted 3 months ago

“Very happy with my new running shoes!!”

Posted 3 months ago

“Great service and prompt delivery, totally happy with the order 🙂”

Posted 3 months ago

“Good size but needs wide feet”

Posted 3 months ago

NorthernRunner.com is rated 4.92 based on 5,480 reviews