NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,118 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,118 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Northern runner is the best place to buy trainers and hiking boots. If you telephone it’s wonderful someone answers the phone and you speak to someone who knows all about your stock and shoes and returnsso thank you very much and I will continue to buy shoes from you as you do Altra extra wide ones.”

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Posted 1 year ago

“Easy to order and prompt delvery thank you. Only online store that had what I wanted.”

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Posted 1 year ago

“Super competitive pricing belies the customer service @ Northern Runner. Quick delivery, good communication and thoughtful follow up. Wouldn't hesitate to recommend or use again. TY”

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Posted 1 year ago

“My son says the shoes he ordered are comfortable and an excellent fit. Good company to deal with.”

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Posted 1 year ago

“Initial contact was made by telephone on which I received helpful advice on sizing & fit as unable to visit shop due to distance involved. Took the assistants information on board and ordered Topo Phantom 3's in black/charcoal, size 9. Prompt delivery. So far very pleased with shoe from a relatively unknown company (Topo) but good reviews on youtube helped me make the decision to try them. Happy to support an independent shop, they need our help in these difficult financial times!”

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Posted 1 year ago

“Good service nice shoes good fit not really used enough yet to comment”

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Posted 1 year ago

“Ghost 15 running shoes. True to UK size which was refreshing, I needed the slightly wider fit which they provide, very comfortable. Faster to walk or run in than conventional trainers due to heel cushioning and general shape. You get what you pay for with these shoes.”

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Posted 1 year ago

“I recently worded a chest pod from Northern runner, the product was just as expected and the service, delivery time and communication was exceptional. I will definitely be ordering again and really looking forward to visiting the store”

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Posted 1 year ago

“Arrived on time perfect fit couldn’t ask for more thank you”

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Posted 1 year ago

“Shoes arrived very quickly and at a great price, too. Will definitely use again and would recommend to everyone.”

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Posted 1 year ago

“Excellent value for money - kept informed throughout delivery process - All good 👍🏻”

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Posted 1 year ago

“Love love love the Northern Runner. I've had loads of pairs of shoes from the (all online). But have had to chat and email for advice and it's always been super helpful. Love the blogs too. And the enormous number of wide shoes which will accommodate my ugly bunion-y foot. Totally recommend them.”

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Posted 1 year ago

“Easy to order,speedy delivery, Trainers a great price and very comfy so far.”

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Posted 1 year ago

“Northern Runner completed my order quickly and the item arrived on time. Great service. Competitively priced.”

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Posted 1 year ago

“My husband has flat feet and has problems finding shoes that are suitable. .He has found these trainers the most comfortable he has ever worn”

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Posted 1 year ago

“Fantastic product and prices, speedy delivery, will definitely use again. Thank you 5*****”

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Posted 1 year ago

“Great item at a good price. Ordered from them a few times now, and always a quick first class service. Recommended”

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Posted 1 year ago

“Great service thanks”

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Posted 1 year ago

“I've never ordered from this business before and was a little concerned as there are so many"fake" online businesses around. They had fabulous reviews and best prices. Placed my order which arrived in a few days, size was not correct so needed to exchange. I emailed them and they got straight back to me telling me what to do. Sent my shoes back by post which you pay for with invoice inside telling them the size I wanted to exchange for and the new pair arrived 2 days later! Fabulous service guys. Will definitely use you again⭐”

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Posted 1 year ago

“As always excellent service from Northern Runner .”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,118 reviews