NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,225 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Altras are perfect. Bargain sale price. Will buy from here again.”

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Posted 1 year ago

“Found shoes online at a decent price, they where then delivered quickly, safely and as described.”

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Posted 1 year ago

“Excellent service, great price and fast delivery.”

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Posted 1 year ago

“Really good service. Initial shoe ordered was coming up as too small. Exchanged and went up a half size and fits me great. Really quick service for the exchange. Very wide choice of shoes really helped me in finding a shoe that fits properly.”

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Posted 1 year ago

“Great price on a very good pair or Altra shoes , delivery was quick and reliable. Definitely recommend Northern runner.”

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Posted 1 year ago

“Would certainly use NorthernRunner again very happy with the ease of ordering even when the first pair of trainers weren't right I sent them back and they issued a quick refund I then ordered the correct width I needed I paid extra for 1-2 day delivery for the right pair they came the next day no issues at all”

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Posted 1 year ago

“Very efficient ordering process and delivery. Good pricing and clear information. Will be happy to order further items when needed.”

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Posted 1 year ago

“I ordered some Brooks Ghost 16 running shoes that I was struggling to find on any other website as they are discontinued, luckily still available at Northern runner. Arrived promptly and free postage so very happy 😊”

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Posted 1 year ago

“It is light weight”

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Posted 1 year ago

“Excellent service. Really quick delivery to the Channel Islands.”

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Posted 1 year ago

“Prompt delivery and product arrived as described. I’m really happy with my Bondi 9s!”

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Posted 1 year ago

“Really helpful and knowledgeable staff able to advise on differing fits etc of shoes. Have bought from them several times over the years.”

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Posted 1 year ago

“all good thank you”

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Posted 1 year ago

“Great price on sale trainer and fast delivery , will be using again.”

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Posted 1 year ago

“Website was easy to use and I found the perfect trainers on sale. Ordering was straight forward and delivery speedy. I would order from here again!”

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Posted 1 year ago

“I've order from Northern Runner a number of times and have always been very satisfied. I have no doubt I will order from them again in the future.”

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Posted 1 year ago

“Excellent swift service… good communication”

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Posted 1 year ago

“I'm very pleased with my Brooks Ghost 2 trainers. I have problem feet and have bought a second pair as they allow me to keep active. I have received perfect service from Northern Runner. Thank you!”

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Posted 1 year ago

“I had been looking for the Altra Walking boot for a while and spotted them on Northern Runner, and at a good price. I placed my order and crossed fingers that they would arrive before my Dartmoor trip. They arrived promptly, as described, and are perfect! Thank you.”

NorthernRunner.com 5 star review on 1st August 2025

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Posted 1 year ago

“Very good online shop, great selection competitively priced, quick delivery, used quite a few times now and never had a problem”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,225 reviews