NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,143 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good- order arrived promptly”

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Posted 1 year ago

“This is the first pair of shoes I have bought from Northern Runnner. One shoe was tight but exchanged with no fuss for a larger size which are perfect. Good price and made in Britain! I will be back.”

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Posted 1 year ago

“Web site easy to use and order . Shoes arrived quickly and fitted perfectly. Can't wait to use them . Will definitely order through Northern runner again.”

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Posted 1 year ago

“Very efficient service”

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Posted 1 year ago

“Easy to buy online - fast delivery - great competitive price, free delivery - would buy from again,”

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Posted 1 year ago

“Very efficient, good communication, item as advertised”

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Posted 1 year ago

“Arrived earlier than expected”

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Posted 1 year ago

“Quick delivery, excellent service, will use again.”

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Posted 1 year ago

“Promptly dispatched parcel, two pairs of trainers, fast delivery. My refund for one pair was dealt with quickly and without difficulties. Thanks.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“great shopping experience!”

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Posted 1 year ago

“Love Northern Runner. Great selection of products, good prices and excellent customer service for advice prior to ordering.”

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Posted 1 year ago

“The running shoes are great. I did not realise that I had the wrong mailing address until after I had ordered them. A quick email and it was changed and they arrived on time. Thank you. Tricia”

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Posted 1 year ago

“Great selection - struggle to find suitably wide trainers on most sites, but was able to order a new pair of my current trainers here. Will definitely use again. Great service too, dispatched really quickly.”

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Posted 1 year ago

“I got exactly what I ordered. Can to me fast. Will definitely use again”

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Posted 1 year ago

“Excellent service. Shoes arrived quickly but they didn't fit well so I returned them. Return acknowledged very quickly and a rapid no fuss refund given. Would recommend them.”

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Posted 1 year ago

“The jacket came quickly and works as described. Efficient and easy.”

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Posted 1 year ago

“Fantastic service and communication.. very highly recommended.. will definitely use again. Thank you.”

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Posted 1 year ago

“Always found Northern Runner to be a great place to buy running shoes. Their prices are competitive and their service is always great. Thank you team.”

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Posted 1 year ago

“Super fast delivery! Product as described. Good comms. Would use again. Recommended!”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,143 reviews