NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,618 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Repeat customer who appreciates good value, availability, and swift delivery. First used 4 years ago, and see little point in shopping elsewhere. Thanks again NR.”

Helpful Report

Posted 1 year ago

“Shoes were great but sadly not wide enough for my feet so I had to return them. The return process was easy & refund was quick.”

Helpful Report

Posted 1 year ago

“Good value, with the best price online for the trainers I wanted. And quick delivery too, thank you”

Helpful Report

Posted 1 year ago

“I buy my Injinji toe socks from Northern. Started wearing them for running, but now I wear them all day, every day and they last longer than any other make of toe-socks I have tried. Northern have a good selection, competitive price and exceptionally speedy delivery - what more could you want?”

Helpful Report

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

“Poor/rude customer service. Michelle needs to work on how she speaks to customers”

Helpful Report

Posted 1 year ago

“Order arrived quickly and when i needed to exchange for a larger size this was dealt with within a few days. Very good service.”

Helpful Report

Posted 1 year ago

“I bought some Hoka trainers at a reduced price. Delivery was excellent and within a couple of days”

Helpful Report

Posted 1 year ago

“I am really pleased, especially because the items I purchased were dispatched so quickly that they arrived much sooner than I expected. Thank you for that!”

Helpful Report

Posted 1 year ago

“Couldn’t get my size in Hoka bondi 9 , then I came across northern runner. Ordered and received in 3 days , added bonus was they were also £16 cheaper than everywhere else and free delivery. Win win.”

Helpful Report

Posted 1 year ago

“Great service from NorthernRunner, the only place selling Hoka’s at a more reasonable price”

Helpful Report

Posted 1 year ago

“Great service again. Competitive prices and speedy delivery.”

Helpful Report

Posted 1 year ago

“Good selection, easy to navigate site, prompt delivery. Would use again.”

Helpful Report

Posted 1 year ago

“Ordered a selection of sizes of shoes and arrived quickly. The return process and refund went smoothly too. Thank you”

Helpful Report

Posted 1 year ago

“Great product at a great price. Really quick delivery. Couldn't ask for more.”

Helpful Report

Posted 1 year ago

“Great online shopping experience. Shoes came very fast, I needed to exchange size and the turnaround was also very speedy. And best price on the market!”

Helpful Report

Posted 1 year ago

“Easy to order, running shoes delivered quickly. Great thank you.”

Helpful Report

Posted 1 year ago

“Quick delivery, great product.”

Helpful Report

Posted 1 year ago

“Ordered a pair of shoes. Sadly they were a bit tight but returns process was simple and got replacement promptly. I found communication was clear during the return process so I knew how things were proceeding.”

Helpful Report

Posted 1 year ago

“Prompt and efficient. Very smooth order and delivery! Thankyou”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,618 reviews