NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,525 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,525 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 10th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and a product as described! Goid deal. Keep on this way.”

Helpful Report

Posted 1 month ago

“Very good price. No issues with delivery. It was Royal Mail and took little longer than Amazon but that’s ok as the price was much cheaper so was happy to wait. They are an excellent running shop and every time I’ve gone in they give sound advice thank you. Much better than other local stores in the area.”

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Posted 1 month ago

“Great service at a great price!”

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Posted 1 month ago

“Quick delivery and dealt with my return straight away, will shop with Northern Runner again”

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Posted 1 month ago

“Trainers arrived on time, good communication & I took the advice on sizing up by 0.5 which was perfect - no need to return, happy customer”

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Posted 1 month ago

“Excellent advice and trail shoe recommendation; salesperson on phone very knowledgeable and helpful. Would definitely recommend”

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Posted 1 month ago

“Excellent service, great price, and of course, excellent product!”

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Posted 1 month ago

“Except price and as described. Super fast delivery”

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Posted 1 month ago

“Great product and quick delivery”

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Posted 1 month ago

“Fast, efficient service. Great communication, great price, love my new shoes. Thanks”

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Posted 1 month ago

“Super efficient service, the shoes I ordered arrived two days after ordering. Unfortunately, despite ordering exactly the same style and size of Hoka Bondi 9 shoes, just different colour as I'd previously purchased from Northern Runnder, the shoes where too snug. I returned them and reordered half a size larger for a perfect fit.”

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Posted 1 month ago

“Too padded after a few hours hurt my shins”

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Posted 1 month ago

“As described, great product, thank you for your great service”

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Posted 1 month ago

“The toe socks i have purchased are not what they have been hyped up to be! I walked 30 miles and had bad blisters on my little toes on both feet by 15 miles!”

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Posted 1 month ago

“Regular online product reviews, easy to use website, very helpful staff (in shop). Good advice when needed.”

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Posted 1 month ago

“Excellent customer service from Chris at Northern Runner. Following a minor issue with one of my new shoes, I received a free post label straight away and Northern Runner made an extra effort to ensure I received the replacement pair before we went away on holiday. Really appreciated the personal response to emails.”

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Posted 1 month ago

“Prompt delivery. Competitive prices. Have always been highly satisfied with products and service.”

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Posted 1 month ago

“First time using this company. My sister wanted a specific hat and the price on this site was the best inc postage so I piped in an order and the hat was delivered direct in time for her birthday. No hassle, no fuss. Great experience.”

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Posted 1 month ago

“Easy to use website and quick delivery.”

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Posted 1 month ago

“My order arrived so quickly. And love love love the toe socks.”

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Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 15,525 reviews