NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 14,836 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,836 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and prompt delivery.”

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Posted 1 month ago

“Item as described and sent quickly = 5*****”

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Posted 1 month ago

“Arrived in good time, all as expected.”

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Posted 1 month ago

“Quick delivery, good price. Have used before and will use again.”

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Posted 1 month ago

“Good advice and good trainers”

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Posted 1 month ago

“Mistakenly ordered the wrong product but sent the team an email which they promptly responded to & amended the order ensuring the right shoes were sent out. Arrived in timely manner and in excellent condition. Love the Glycerin GTS 22. Spot on fit, roomy toe box, stability is great too. Thanks guys, I’ll be back.”

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Posted 1 month ago

“Toe sock order, just what I wanted, competitively priced and superfast delivery 5*”

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Posted 1 month ago

“Great service, well packaged shoes, prompt arrived.”

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Posted 1 month ago

“Quick despatch, love the Altra Experience Flow!”

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Posted 1 month ago

“Arrived quickly, excellent service”

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Posted 1 month ago

“First of all, the wrong size shoe was delivered. However, the test of a good company is if they put that right which Northern Runner did. The customer service was very prompt and efficient.”

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Posted 1 month ago

“Very quick delivery and great product - will buy from them again. If your knees bad, recommend Hoka Bondi 9 shoe.”

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Posted 1 month ago

“Second time I’ve placed an order. Good prices, efficient service with prompt delivery Very happy customer”

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Posted 1 month ago

“Fabulous shop, great service, both in person and online”

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Posted 1 month ago

“Great service. Lovely staff”

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Posted 1 month ago

“Fast delivery and the shoes was very well described. Great for running!”

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Posted 1 month ago

“Prompt delivery. Very nice, functional shoe.”

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Posted 1 month ago

“Good price and fast delivery”

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Posted 1 month ago

“Ordered wrong size shoe which was quickly resolved. Great service and responded quickly when contacted”

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Posted 1 month ago

“Delivered in a timely fashion, pleased with the shoes, though haven't used them much yet...”

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Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 14,836 reviews