NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,525 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,525 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 10th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely superb customer service. Thank you!”

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Posted 1 month ago

“Great value, shoes arrived very quickly. Loved them, ordered a second pair while they were still on sale!”

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Posted 1 month ago

“Have had several shoes from Northern Runner. Pleased with those I’ve had. Really good they stock anatomical footbed shoes. Never had a problem if need to return if didn’t fit. Will continue to look at this website first when I’m in need.”

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Posted 1 month ago

“A great outfit, based around enthusiasm and knowledge rather than trying to fleece you. Very helpful, recommended in the highest and strongest terms.”

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Posted 1 month ago

“Shoes arrived earlier than expected and in perfect order. Will use them again in future.”

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Posted 1 month ago

“Ordered socks. They were delivered promptly and they were good socks.”

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Posted 1 month ago

“Purched NB trail running trainers, great price compared to other suppliers, received within two days of order, faultless service provided. Dealt with Northern Runner on a couple of occasions previously, highly recommend.”

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Posted 1 month ago

“Excellent web site, fast and efficient service with a good range of products. Full marks”

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Posted 1 month ago

“Excellent trainers at a good price. Website was easy to order from and delivery was fast! Would highly recommend and would use again - Thanks”

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Posted 1 month ago

“Amazing selection, competitively priced and fast shipping.”

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Posted 1 month ago

“Great price and fantastic service would highly recommend.”

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Posted 1 month ago

“Great service. My new running shoes arrived promptly and are fantastic! Thanks!”

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Posted 1 month ago

“Great service, thanks”

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Posted 1 month ago

“The ordering process was really easy and show I got fits great. I needed a shoe with a wide toe box as I had got black toe - runners toe from the last pair. This is now recovering and others at the groups have commented on how I am now bouncing. All in all a great experience and a great shoe”

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Posted 1 month ago

“Excellent socks with toes ensuring my feet survived some big (for me) hills in the lakes after Easter. I ordered additional pairs, realised I had asked for the wrong size and was pleased at the quick response to a change request ensuring delivery of the right ones.”

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Posted 1 month ago

“Excellent service, efficient delivery.”

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Posted 1 month ago

“Can't comment as ordered wrong size. Shoes here pretty quickly, return at my expense (fair enough) straightforward. like these shoes so ordering more. Often use reliable Northern Runners”

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Posted 1 month ago

“Great product and really great price, much cheaper than the hoka website. Very fast delivery, would definitely use again.”

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Posted 1 month ago

“This is my second pair of Brooks I’ve ordered from NorthernRunner. Fantastic service and prompt delivery. I’m very happy to continue supporting them.”

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Posted 1 month ago

“Very fast delivery and very quick handling of the returned pair. Fantastic service would definately recommend.”

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Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 15,525 reviews