NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,382 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,382 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and quick delivery”

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Posted 1 month ago

“Arrived safely and as described”

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Posted 1 month ago

“I recently upgraded to a couple of pairs for everyday training - 1x Hoka, and 1x Altra. Ordered online and found the website easy to search and order. The range of shoes and sizes available was ideal, and express delivery was spot on. Excellent service, thanks!”

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Posted 1 month ago

“Great price, very fast delivery, will buy again”

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Posted 1 month ago

“This was my first time buying from NorthernRunner, and the team was fantastic—cooperative, friendly, and incredibly flexible, especially Chris. They will certainly be my first choice for future purchases, and I would recommend them to others.”

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Posted 1 month ago

“Great choice of trainers and no problem with a return and replacement...AND they use Royal Mail so you know you're actually going to receive your order! 😃”

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Posted 1 month ago

“Excellent service - extremely fast shipping and great price.”

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Posted 1 month ago

“Very happy with my new trainers. Good price and delivered quickly.”

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Posted 1 month ago

“Great, quick delivery”

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Posted 1 month ago

“Great service and competitive prices. Can recommend”

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Posted 1 month ago

“Fantastic altra womens shoes. Fast delivery, excellent communication 👏🏻”

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Posted 1 month ago

“Order arrived very quickly, but unfortunately Altras had to back . Returned by post, tracked all way by Royal Mail and refund was made within 3 days by northern Runner . Would order again as I have on previous occasions. Thanks”

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Posted 1 month ago

“Great service, quick delivery. Thankyou!”

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Posted 1 month ago

“A good service, shoes were delivered as promised. Excellent shoes”

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Posted 1 month ago

“Excellent company to purchase off. Bought a pair of Hoka trainers. Returned them twice as the sizing wasn't right. No problem at all for getting the right sizing. Definitely would purchase off them again. Also excellent communication. Thanks Northern Runner.”

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Posted 1 month ago

“Second pair of shoes I have purchased from NorthenRunner. On both occasions well packaged and swift service. As the shoes were not the most up to date the price was reduced and very good. Thanks.”

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Posted 1 month ago

“I was ready pleased with the experience I received from northern runner. They have the item that I wanted in stock I had been recommended to try Topo running shoes as the top box is extra wide. Northern runner had my fit in stock and dispatched my order quickly. I was impressed with the range of pavement options and particularly impressed that I didn't need to store my credit card number on the site. The running shoes arrived quickly with securely packaged and they received come returns sheet to included stop I highly recommend northern runner.”

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Posted 1 month ago

“Fast ship good prices and selection”

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Posted 1 month ago

“Very very good service. Beat New Balance direct website by 2 weeks in delivery and service. Definitely recommend ⭐⭐⭐⭐⭐”

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Posted 1 month ago

“Great choice of wide fit trainers and prompt delivery”

Helpful Report

Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 16,382 reviews