NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,062 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Order arrived quickly. Trouble was I’d ordered the wrong size. Sent them back and had my card refunded within two days of posting. Fresh order was fine. Thanks again.”

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Posted 2 months ago

“Delighted with the service from Northern Runner. The Injinji socks I ordered came very quickly and ordering was easy. Lots of choice. Would definitely recommend shopping with them.”

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Posted 2 months ago

“Product is tried and tested and great use purchase through Northern runner. Very speedy delivery as always. THANKYOU”

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Posted 2 months ago

“Great price and great service.”

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Posted 2 months ago

“Excellent company easy to buy and very quick delivery always have size requirements and information when despatched and when to expect delivery it’s perfect 👌”

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Posted 2 months ago

“Great prices, good communication and quick delivery.”

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Posted 2 months ago

“Excellent service. Chris answered my email query within an hour and his information and advice was very helpful. I have ordered from Northern Runner before. Their communication is always excellent and delivery is really prompt.”

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Posted 2 months ago

“Excellent trainers delivered very quickly at a great price.”

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Posted 2 months ago

“Another pair of trainers from northern runner quick delivery and great trainers”

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Posted 2 months ago

“Great price. Super fast delivery. Spot on.”

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Posted 2 months ago

“Great value & excellent service. You should make NorthernRunner your go to supplier”

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Posted 2 months ago

“I bought the Brooks Addiction Walker 2 shoes as they were recommended for my knee arthritis. They are perfect! Really comfortable and you feel really stable and supported in them. They were a fantastic price, cheaper than anywhere else. The service and speed of delivery were exceptional. Thanks to all at Northern Runner”

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Posted 2 months ago

“One of the few places to stock a wide range of zero drop running shoes. Online ordering was straightforward and delivery was very quick. Will definitely use again”

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Posted 2 months ago

“Great service: fast, accurate. Great price.”

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Posted 2 months ago

“Good price, delivered on time.”

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Posted 2 months ago

“Great trainer , with excellent service from Northern Runner”

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Posted 2 months ago

“I've bought a lot from Northern Runner over the last 15 years, including an actual visit (I'm 200 miles away). I've always had great service, promot returns when needed, and my latest purchase (Injinji socks) was the same.”

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Posted 2 months ago

“Order arrived ok & shoes are great.”

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Posted 2 months ago

“Fantastic service and great choice of showe. I have arthritist of my knees and ankles but also problem feet since birth and I needed a zero drop trainer with a wide toe box but which is well cushioned for my gym workouts and walks and these Altra Escalante trainers are PERFECT!”

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Posted 2 months ago

“I've used these guys for several orders previously and they've not let me down. Quick delivery, plenty of Comms, competitive prices. I would only ask if you would consider Blue Light Discount in future.”

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Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 16,062 reviews