NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,169 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering from website. Prompt delivery and as always excellent customer service. Will continue to purchase from this very helpful and knowledgeable company.”

Helpful Report

Posted 1 year ago

“I've been buying my hiking shoes from Northern Runner for a while now. Competitive pricing, fast delivery, plenty of choice on the website, which is easy to navigate. They've never put a foot wrong (pun intended) as far as I'm concerned.”

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Posted 1 year ago

“Was pleased to find the trainers I wanted at a great price, and they arrived very quickly. Thank you!”

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Posted 1 year ago

“Excellent service, fast delivery”

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Posted 1 year ago

“Great service with knowledgeable advice via email with regards sizing of a shoe brand compared to other brands.”

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Posted 1 year ago

“Great service & quick delivery, thanks”

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Posted 1 year ago

“recently visited loffice massage centerand had an incredible experience! The Expert therapists provided personalized care Ambiance was serene and calmingVarious massage options catered to my needs Affordable pricing and value for moneyThe gentle yet effective techniques Soothing music and aromatherapy Friendly and welcoming staff Loffice massage center is a must-visit for relaxation and rejuvenation! Expert therapists Serene ambianceVariety of massage optionsAffordable pricing. Excellent customer service”

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Posted 1 year ago

“Tried on multiple shoes trying to find the right fit, the staff were very helpful with their advice. Eventually I couldn't find a pair that worked for me, but there was no hassle and the refund was very easy and fast. Excellent service, recommended!”

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Posted 1 year ago

“Order was promptly filled and arrived quickly!”

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Posted 1 year ago

“Great service and great shoes”

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Posted 1 year ago

“Always a positive experience getting my running shoes from Northern Runner! Enjoying my new Altra's, which arrived safely and in good condition.”

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Posted 1 year ago

“Shoes arrived quickly and the website had a good range of Topo shoes which were recommended by my podiatrist. Prices also good. Will use again.”

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Posted 1 year ago

“Very impressed. Very easy website, plenty of choices (btw you where the only comoany selling gore tex trainers in wide!). Inirdered my shoes and got the next day for a very small fee. The parcel was prepared and packed the minute I made the order. The cost is the market value no more no less. Very happy. I shall repurchase shoes from you guys. Thanks”

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Posted 1 year ago

“Fabulous quality socks”

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Posted 1 year ago

“Thank you for stocking wide fit shoes, not many places do! Very prompt and efficient service.”

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Posted 1 year ago

“Excellent customer service. I ordered the wrong size running shoe, they were really quick to respond to my emails and reserved me a pair in the correct size. All done with minimal fuss and I now have the right shoes at a great price. It was all handled really efficiently.”

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Posted 1 year ago

“Great range of products, fast dispatch and delivery. For this order, easy returns as well.”

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Posted 1 year ago

“Efficient service, and a good price.”

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Posted 1 year ago

“Quick efficient service great variety of wide fitting trainers”

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Posted 1 year ago

“Brilliant service. Provided advice on the product which was then despatched quickly upon ordering. Will definitely us again.”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,169 reviews