NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,261 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 25th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast online delivery and great prices, staff in the Newcastle upon Tyne extremely helpful and patient when I took my online order in to try some alternatives trail runners, ended up keeping my online order with the store’s help. Recommended.”

Helpful Report

Posted 1 year ago

“Very prompt service which I have used many times without any issues....”

Helpful Report

Posted 1 year ago

“New Balance 1080s are not widely available but suit me well. two replacement pairs ordered and promptly deivered. Good price. Thenk you NorthernRunner.”

Helpful Report

Posted 1 year ago

“Great selection and speedy delivery”

Helpful Report

Posted 1 year ago

“I chose Northern Runner because my local running shop and some other online retailers did not stock width size 2E. My shoes fit perfectly and I will order from them again.”

Helpful Report

Posted 1 year ago

“Fast efficient service. Highly recommended. Will definitely use again”

Helpful Report

Posted 1 year ago

“The trainers arrived on time and are perfect”

Helpful Report

Posted 1 year ago

“I don’t know how they sold me my Altra Olympus 6’s at such a good price with a great delivery time but I’m sure glad they did!!”

Helpful Report

Posted 1 year ago

“Would definitely use Northern Runner again - delivery was really fast and I was kept up to date on when to expect it.”

Helpful Report

Posted 1 year ago

“Second time I've bought from Northern Runner and both times it has been cheaper and quicker than buying directly from the brand. I'll be back for my next pair of runners soon 😊”

NorthernRunner.com 5 star review on 11th April 2025

Helpful Report

Posted 1 year ago

“No problem. Cheaper than Amazon. The right product arrived quickly in good condition.”

Helpful Report

Posted 1 year ago

“Great price and quick delivery. Would use again.”

Helpful Report

Posted 1 year ago

“Really good choice of options across the board. I was looking for a natural foot shape with a bit more support than my vffs as am recovering from an injury. Good info helped me choose the right pair. Shoes arrived quickly and I was really pleased with them. Only one suggestion - adding shoe widths and lengths would be incredibly helpful as brands can vary a lot (and even within brands between styles 🤦🏼‍♀️)”

Helpful Report

Posted 1 year ago

“Timely service and arrival of goods.”

Helpful Report

Posted 1 year ago

“I asked for some advice on which running shoes to pick and the response came very swiftly and was really helpful! This has been the second time I've ordered from NortherRunner and I'm really happy with the service. Shoes fit well and are comfy, plus the delivery was quicker than expected”

Helpful Report

Posted 1 year ago

“Great item and price and speedy delivery”

Helpful Report

Posted 1 year ago

“I brought a pair of Brooks Ghost 14's for my wife and she absolutely loved them. NorthernRunner delivered the parcel fast, the shoes were packaged very well and the price was very competitive when comparing to others sellers. 🌟🌟🌟🌟🌟”

Helpful Report

Posted 1 year ago

“Speedy delivery at a great price and quick communication when I had a question. Used twice, can recommend.”

Helpful Report

Posted 1 year ago

“Always get excellent service and help here. Consistently pleased with products. Highly recommend!”

Helpful Report

Posted 1 year ago

“Amazing shoes great for posture and planter fasciitis”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,261 reviews