NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,271 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,271 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and speedy delivery , excellent service.”

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Posted 1 year ago

“Website and ordering worked really well and delivery was quick and straightforward. Always had excellent service from these guys”

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Posted 1 year ago

“Great service thanks”

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Posted 1 year ago

“Ordered a pair of Altras as the Topos I wanted were not in stock. Absolutely fantastic service, the trainers arrived well before expected. Email contact from both NorthernRunner and Royal mail, keeping me updated anout delivery the whole time. Great price for the trainers too, what more can you ask for? Always order my trail shoes from here.”

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Posted 1 year ago

“A very prompt and helpful service.”

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Posted 1 year ago

“The parcel arrived quicker than orginally advised.”

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Posted 1 year ago

“Was looking for a pair of brooks ghost 15s as I loved my old pair. Managed to find what I wanted in stock, delivered really quickly and well packaged. Will definitely use Northern Runner again when I need any more running equipment.”

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Posted 1 year ago

“Excellent service. They were prompt and helpful when I noticed a mistake in the address I had entered when ordering”

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Posted 1 year ago

“Excellent product, delivered on time. No issues with the service. Would have no hesitation using NorthernRunner again and recommending them to colleagues.”

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Posted 1 year ago

“Excellent service Northern Runner as usual. Prompt service and everything exactly as described.”

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Posted 1 year ago

“Smooth process”

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Posted 1 year ago

“So far, very pleased with the service, trainers arrived very promptly and were a good price compared to other retailers. Unfortunately I need to exchange for a larger size (obviously not Northern Runner's fault) so hopefully all will go smoothly. Looking forward to trying out my new trainers in the next few days.”

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Posted 1 year ago

“Good price for shoes on sale. They arrived safely within the delivery timeframe set out. The bag it was packaged in had a bit of damage, but the shoes and their box were fine.”

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Posted 1 year ago

“Repeat customer who appreciates good value, availability, and swift delivery. First used 4 years ago, and see little point in shopping elsewhere. Thanks again NR.”

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Posted 1 year ago

“Shoes were great but sadly not wide enough for my feet so I had to return them. The return process was easy & refund was quick.”

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Posted 1 year ago

“Good value, with the best price online for the trainers I wanted. And quick delivery too, thank you”

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Posted 1 year ago

“I buy my Injinji toe socks from Northern. Started wearing them for running, but now I wear them all day, every day and they last longer than any other make of toe-socks I have tried. Northern have a good selection, competitive price and exceptionally speedy delivery - what more could you want?”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Poor/rude customer service. Michelle needs to work on how she speaks to customers”

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Posted 1 year ago

“Order arrived quickly and when i needed to exchange for a larger size this was dealt with within a few days. Very good service.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,271 reviews