NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,257 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 25th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Hoka Speedgoat trainers I ordered were very competitively priced, ordering was easy and delivery prompt. Sadly Hoka had changed their spec on their latest model and they were too narrow for me. Fortunately the return procedure was very straightforward and the refund made immediately they received my return. I would definitely use NorthernRunner again”

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Posted 1 year ago

“Prompt delivery, good prices, helpful reviews - thank you!”

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Posted 1 year ago

“Quickly delivered and love the shoes”

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Posted 1 year ago

“Excellent service in the shop, although I ended up buying online. The trainers, which were a great sale price, arrived quickly.”

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Posted 1 year ago

“Bought the Brooks Ghost 16 from Northernrunner for a great price. I’ve ordered my running shoes many times over the years from this great running resource. It’s never anything less than a great service.”

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Posted 1 year ago

“Really pleased with these. Lightest trainers I have ever had but still feel really supportive. Sole feels nice and grippy so far. Quick delivery and good communication, thanks.”

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Posted 1 year ago

“Very quick dispatch and super quick refund on the pair I sent back. Would definitely use Northern Runner again. Thank you!”

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Posted 1 year ago

“Great price, fast delivery”

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Posted 1 year ago

“Delivery came quickly and trainers were in good condition”

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Posted 1 year ago

“Great trainers. Great price. Even better service! Many thanks.”

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Posted 1 year ago

“Great price and service. All good!”

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Posted 1 year ago

“Prompt and efficient online buying experience.”

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Posted 1 year ago

“Excellent service. Ordered Hoka trainers ( they were cheaper than on the Hoka website) on Sunday and received good communication about the status of my order until they arrived. Trainers arrived 2 days after ordering(Tuesday) which I think is excellent service. Would definitely use NorthernRunner again”

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Posted 1 year ago

“I was given a pair of Bridgedale trail socks for my birthday and liked them so much I looked for a supplier other than Amazon. NorthernRunner came up trumps at a better price. Lovely socks with merino wool which are good for my sore toes. Socks arrived in good time so I will be checking out NorthernRunner again for future needs.”

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Posted 1 year ago

“Seemless, good price and delivered in good time”

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Posted 1 year ago

“Very quick”

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Posted 1 year ago

“Fast online delivery and great prices, staff in the Newcastle upon Tyne extremely helpful and patient when I took my online order in to try some alternatives trail runners, ended up keeping my online order with the store’s help. Recommended.”

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Posted 1 year ago

“Very prompt service which I have used many times without any issues....”

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Posted 1 year ago

“New Balance 1080s are not widely available but suit me well. two replacement pairs ordered and promptly deivered. Good price. Thenk you NorthernRunner.”

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Posted 1 year ago

“Great selection and speedy delivery”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,257 reviews