NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,218 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 14th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service and a brilliant price. Shoes arrived very quickly. Very happy and would highly recommend.”

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Posted 1 year ago

“Item arrived earlier than I expected. Helpful staff when I contacted them online.”

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Posted 1 year ago

“Excellent choice of products and the website is easy to navigate and find things. Making the purchase was easy and the shoes arrived very quickly. Just a straightforward experience.”

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Posted 1 year ago

“I've now had about 5 pairs of running shoes from Northern Runner and the service has always been excellent. I wear wide fit trainers and they always have something that works for me which is not always true with other running shops. Add in the loyalty scheme that usually saves me at least £5 each time, i really have no reason to go elsewhere 😁”

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Posted 1 year ago

“Excellent product and first class service. Thank you Northern Runner ! Will be back !!!!”

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Posted 1 year ago

“Really pleased with service. Many thanks would purchase from you again.”

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Posted 1 year ago

“Good range and reasonably priced. Quick delivery too.”

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Posted 1 year ago

“Excellent service and very quick delivery thank you so much 😊”

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Posted 1 year ago

“Best price I could find and quick delivery and great communication”

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Posted 1 year ago

“great shoes”

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Posted 1 year ago

“The service was five star thankyou all that contributed”

NorthernRunner.com 5 star review on 9th August 2025

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Posted 1 year ago

“Love these. Cushioning is amazing without loosing balance. Good arch support and plenty of room for the toes.”

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Posted 1 year ago

“Always great customer service and fast delivery. Very happy with my purchase. Thank you!”

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Posted 1 year ago

“Having bought several items from Northern Runner I have allways had first class service from them, I highly recommend them.”

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Posted 1 year ago

“Hi, my name is Alan. I work for Tiso in Perth. We Altra shoes but not this one. We also have a pro deal that we can access. However, I stumbled across your website and they were at a good price so I purchased . Delighted with the shoes and the quick delivery service your shoe range and details are very good thanks again.”

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Posted 1 year ago

“great price great service ,free P&P arrived when they said they would … definitely would recommend”

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Posted 1 year ago

“Excellent product and delivery from the supplier. I would definitely order from this company again.”

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Posted 1 year ago

“Best price I found and delivered quickly. These trainers are so comfortable and light and grip is really good even in the rain.”

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Posted 1 year ago

“Yes fine couldnt get the wide altra rorin size 13 anywere in country apart from black.”

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Posted 1 year ago

“Always my go-to for running shoes and casual trainers. Absolutely brilliant customer service and excellent selection of shoes.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,218 reviews