NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,118 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,118 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

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“Very fast service shoes arrived on time.”

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Posted 1 year ago

“The order was correct and deliver quickly . Very pleased and would buy again.”

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Posted 1 year ago

“I have bought from Northern Runner several times now and their service has always been great. Their prices have been competitive and included free delivery which is good.”

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Posted 1 year ago

“Very fast delivery. Well packed. Very large range of quality trainers. Good communication.”

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Posted 1 year ago

“Found the wide fitting running shoes that I needed, for a discounted price. Promp delivery. Very happy with my shoes. 🙂”

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Posted 1 year ago

“Two pairs of Brooke Ghost trainers bought. Purchase was easy, and delivery very prompt. Happy to recommend.”

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Posted 1 year ago

“Thanks for hassle free order. Delivery was on time. Product in perfect condition. No plastic packaging except the mail bag, which is big enough to reuse.”

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Posted 1 year ago

“Ordering was easy, delivery was as advertised - handily, as delivery was by Royal Mail, I was able to delay it by a day to ensure I was at home. Good service overall.”

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Posted 1 year ago

“great service from this company”

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Posted 1 year ago

“This shop stocks some items and brands (e.g. Topo) that are hard to get hold of. Really good selection of quality items. I took a risk buying a pair of running shoes online without trying them on but was reassured by the returns policy, which is very fair, and also the detailed and helpful blogs on the site about the shoes. Would definitely buy from this business again. (The shoes were great).”

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Posted 1 year ago

“Great email customer support, great shoe, good price, fast delivey”

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Posted 1 year ago

“Very quickly dispatched, and a good price for my new running shoes. Very pleased with everything! All good and will happily return for a future transaction.”

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Posted 1 year ago

“My daughter is delighted with her new Running shoes. Speedy delivery also!”

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Posted 1 year ago

“Excellent service. Very knowledgeable and friendly staff in store and on the telephonel”

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Posted 1 year ago

“Fast, excellent service and great prices on great shoes!”

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Posted 1 year ago

“Efficient ordering system, quick delivery, great price.”

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Posted 1 year ago

“Great company with fast dispatch times and dealt with my return and refund with zero fuss and very promptly. Would highly recommend.”

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Posted 1 year ago

“Always fantastic service.”

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Posted 1 year ago

“Good price. Item dispatched and delivered very quickly. Perfect”

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Posted 1 year ago

“Brilliant service! It's my first time ordering with NorthernRunner.com and it could not have gone better. Speedy delivery, excellent comms and tracking, and competitive prices, what more could I want!”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,118 reviews