NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,618 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m really happy with my purchase of my New Balance Fresh Foam X 1080s. They were cheaper than anywhere else and they had the 4E version for my wide feet. I received less than 24 hours of placing the order. I ordered on the Friday and received next day on the Saturday. It was really great service and the trainers are so good. Highly recommended. 5 stars!”

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Posted 1 year ago

“Good range of products. Great service and fast delivery. I will definitly use again.”

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Posted 1 year ago

“Fabulous product price and service. Arrived early- Saucony triumph ladies trainers in magenta- what more could a female runner ask for. Worn this brand and style for 15years now - ultimate super comfy neutral mileage shoe. Thank you Northern Runner.,”

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Posted 1 year ago

“Ordering was very easy, no complications, I was kept updated as to the progress of the order and had all necessary details to track the order. Well done”

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Posted 1 year ago

“The trainers came very quickly and they are great. The best price as well.”

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Posted 1 year ago

“Great service, arrived quickly and was a great price. Easy to order. Was reassured by the high rating on Trustpilot and they lived up to the fab reviews”

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Posted 1 year ago

“Bestie running store in the UK”

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Posted 1 year ago

“Excellent shows and speedy delivery”

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Posted 1 year ago

“Hassle free transaction with purchase received on time”

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Posted 1 year ago

“Quick delivery and I’m very please with my Raven rucksack. Great value for money.”

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Posted 1 year ago

“Very efficient service with great communication. Thank you !”

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Posted 1 year ago

“arrived quick smart exactly as described, great service. thanks jo”

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Posted 1 year ago

“Northern runner was the only source I could find for the NewBalance shoes I wanted. Good price, fast and convenient delivery. One happy customer”

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Posted 1 year ago

“Quick to order and delivery fast. Will buy from again.”

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Posted 1 year ago

“I'm very happy with both my purchases of running shoes which I bought online from Northern Runner. The first pair I bought didn't feel quite right when I tried them on so I had to return them. Returning them was no hassle at all. I put a note on the invoice advising that I wanted to exchange them for another style of shoe, also slightly cheaper and sent them back in the original packaging in. In less than a week, Northern Runner refunded me the difference in price and sent me the requested exchange shoes. Easy process. I subsequently bought a pair of Scott's trail shoes from Northern Runner which I'm delighted with. I will buy from them again.”

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Posted 1 year ago

“Arrived on day before Yorkshire Dales trip. Delivery was quick, packaging great. Liked the new look black leather. Straight on the next day and worn for 3 days. Thank you Northern runner”

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Posted 1 year ago

“Very well made and comfortable trainers”

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Posted 1 year ago

“I always receive first class service at Northern Runner and it’s the only place I’ll go to for running shoes. Quick delivery, good pricing and great advice offered. Thanks 👍”

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Posted 1 year ago

“Received order within 48 hours”

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Posted 1 year ago

“Excellent service, easy to use website, the delivery was a day sooner than estimated. The walking boots I ordered are great.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,618 reviews