NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,118 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,118 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes are great: nice and light but with good padding too. They arrived very quickly.”

Helpful Report

Posted 1 year ago

“Inov8 Mudtalon. Brilliant shoe and a very quick delivery.”

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Posted 1 year ago

“As an old customer, I always order my running shoes from Northen Runner: always quick to respond, prompt delivery and very competitive prices.”

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Posted 1 year ago

“Great website, easy to order from & Fast delivery. Unfortunately, I had to return my order as i didn't like them, no fault at all with Northern Runner. Easy to return & fast refund.. Will use again.”

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Posted 1 year ago

“No problems at all.”

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Posted 1 year ago

“Great price on a pair of new Brooks Ghost Max 2. Fast delivery, no complaints.”

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Posted 1 year ago

“Quality product at avery reasonable price and a fast delivery.”

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Posted 1 year ago

“Everything arrived safely. I like this product.”

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Posted 1 year ago

“Perfect. Ordered and dispatched same day, delivered within 2 days . Great comms”

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Posted 1 year ago

“Ordered a pair of Brooks running shoes. Perfect fit and so comfortable to run in. The choice was really good, fast delivery. Cannot find fault!”

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Posted 1 year ago

“Great service, fast delivery.”

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Posted 1 year ago

“Easy to order. Quick delivery. It’s good to work with smaller companies delivering great trainers at realistic prices.”

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Posted 1 year ago

“Shoes arrived on time and no issues with the order. Thanks”

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Posted 1 year ago

“Apart from always having great products and excellent reviews/advice the customer service is amazing. Miles ahead of most!”

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Posted 1 year ago

“Good selection of brands and sizes inc wide fit. Arrived in a reasonable time.”

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Posted 1 year ago

“Easy to order. My order arrived earlier than expected. Excellent service.”

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Posted 1 year ago

“Visited the shop in Newcastle, great advice, bought 2 pairs of trail shoes..... then another pair online. Came quickly, great service.”

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Posted 1 year ago

“I always buy my running shows from NorthernRunner. Quality selection and service.”

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Posted 1 year ago

“Perfect piece of kit to hold my essentials that I need at hand without opening my sac thanks northern runner for a quick delivery.”

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Posted 1 year ago

“Great shop. Good range of running shoes and clothes. I've ordered from Northern Runner a few times - the delivery is always on time and the items are as described. Really helpful weekly shoe review via email too.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,118 reviews