NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,225 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having bought several items from Northern Runner I have allways had first class service from them, I highly recommend them.”

Helpful Report

Posted 1 year ago

“Hi, my name is Alan. I work for Tiso in Perth. We Altra shoes but not this one. We also have a pro deal that we can access. However, I stumbled across your website and they were at a good price so I purchased . Delighted with the shoes and the quick delivery service your shoe range and details are very good thanks again.”

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Posted 1 year ago

“great price great service ,free P&P arrived when they said they would … definitely would recommend”

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Posted 1 year ago

“Excellent product and delivery from the supplier. I would definitely order from this company again.”

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Posted 1 year ago

“Best price I found and delivered quickly. These trainers are so comfortable and light and grip is really good even in the rain.”

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Posted 1 year ago

“Yes fine couldnt get the wide altra rorin size 13 anywere in country apart from black.”

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Posted 1 year ago

“Always my go-to for running shoes and casual trainers. Absolutely brilliant customer service and excellent selection of shoes.”

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Posted 1 year ago

“My shoes arrived promptly and I am very impressed with them and the service”

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Posted 1 year ago

“Great customer service and kept updated along the way, easy exchange process too, highly recommend”

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Posted 1 year ago

“Great service, sorted my return swiftly. Friendly lot”

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Posted 1 year ago

“Emailed regarding a dirty shoe. Never got a response. Found automated emails a little rude.”

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Posted 1 year ago

“This a great online store: they offer good prices on a wide range, dispatch promptly, and handle returns well.”

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Posted 1 year ago

“Really good service and product. The item turned up earlier than expected and was well packaged.”

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Posted 1 year ago

“Super helpful and speedy shipping. Incorrect size intitially sent out, however, great communication and rectified straight away with a new pair sent via 24hr delivery! Fantastic!”

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Posted 1 year ago

“Good price, great item and prompt delivery can't really ask for anything more.”

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Posted 1 year ago

“A good experience. The trainers are excellent and make running extremely enjoyable, especially having weak ankles.”

NorthernRunner.com 5 star review on 5th August 2025

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Posted 1 year ago

“Everything was delivered as ordered. Everyone was very easy to deal with and I wouldn't hesitate in purchasing from Northern Runner again.”

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Posted 1 year ago

“Brilliant product at a superb price very quickly delivered, thanks folks 😁”

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Posted 1 year ago

“Posted fast and at a very good price”

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Posted 1 year ago

“Northern Runner are a fantastic supplier, especially of Topo shoes and other wide toe box options. But even more than that, they are incredibly knowledgeable and friendly. I have rung them on many occasions to get advice about shoes because I live too far away to drop in for a chat and they have always taken the time to answer all of my questions. Quick delivery and great customer support, thank you!”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,225 reviews