NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,056 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes arrived quickly, having emailed for help with sizing I purchased correct size. Very pleased with shoes.”

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Posted 3 months ago

“Fast, efficient service. Great trainer selection”

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Posted 3 months ago

“Excellent, quick, caring service. Would use again.”

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Posted 3 months ago

“Very happy with item, service and delivery!”

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Posted 3 months ago

“Great company. Helpful staff on the phone,quick delivery, and very quick to refund returned boots,that unfortunately didn't suit my wide feet. Highly recommended.”

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Posted 3 months ago

“Good price! Great service thanks 😊”

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Posted 3 months ago

“Easy to order, competitive pricing, good updates and arrived when promised”

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Posted 3 months ago

“Was browsing black friday sales and saw some shoes that I fancied. Looked on NorthernRunner after and found some better shoes at even cheaper. Now I'm even faster.”

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Posted 3 months ago

“This is the 2nd pair of running shoes I have purchased from Northern Runner.The service I have received has been excellent and I will not hesitate to use them again.”

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Posted 3 months ago

“Ordered a pair of Brooks Ghost Max 2 online and I have never had a pair of trainers arrive so fast!!! Having 4E width feet aswell is often a challenge but these guys had many options and they were on offer, could not find them anywhere at a comparable price. Will definitley order from these guys again. So nice to support an independent proper specialist shop aswell.”

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Posted 3 months ago

“Great service and price for a good trail running shoe, royal mail were a little slow on delivery after paying for a faster sevice rhough.”

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Posted 3 months ago

“Arrived very quickly. It's for a gift so I can't comment on the product yet.”

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Posted 3 months ago

“Excellent, swift service when I needed to exchange trainers for another size. Very happy with Altra trainers and were the best price I could find online. I will definitely shop at Northern Runner again!”

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Posted 3 months ago

“Arrived on time.. All packaging in good condition.. Happy with style & fit.. Would use Northernrunner again..”

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Posted 3 months ago

“Northern Runner sold me terrific shoes with a blissfully simple and trouble-free transaction. Quick to ship, I am so pleased to have found them and will be back for much more. Thanks so much and take care”

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Posted 3 months ago

“Fantastic service, great range of stock and they had just what I was looking for. Quick dispatch on top, and by Royal Mail so the parcel was actually delivered, not the usual left in the rain under a hedge, or in a random neighbours garden. Really happy.”

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Posted 3 months ago

“Good price and swiftly delivered . Thanks very much”

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Posted 3 months ago

“A great service and very reasonable prices. Great to be able to support a small business as well :-)”

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Posted 3 months ago

“My shoes I wanted were sold out everywhere in my size so was super excited to find out northern runners had them in stock. They came next day even though I clicked a longer dispatch time. I would definitely use this store again.”

NorthernRunner.com 5 star review on 15th December 2025

Helpful Report

Posted 3 months ago

“Ordered a pair of Inov-8 running shoes and couldn't be happier. The website was easy to navigate and made finding exactly what I needed really straightforward. Delivery was really quick, customer service was excellent, and the shoes are fantastic quality at a superb price – much better than I'd found elsewhere. Really pleased with my purchase and will definitely be shopping with Northern Runner again. Highly recommend!”

Helpful Report

Posted 3 months ago

NorthernRunner.com is rated 4.9 based on 15,056 reviews