NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,068 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt efficient service”

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Posted 3 months ago

“Good socks. Great job.”

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Posted 3 months ago

“Great shoes, great price, great service.”

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Posted 3 months ago

“Product as described and arrived on time”

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Posted 3 months ago

“I needed a replacement pair of my Brooks Trail shoes. Northern Runner had them, at a great price, and they were with me really quickly. Great service, providing everything I needed.”

NorthernRunner.com 5 star review on 16th May 2026

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Posted 3 months ago

“As you can see, I have wide feet. VERY wide feet. Very few trainers fit me. After a lot of searching, I came across Northern Runner's excellent selection of running shoes to deal with this problem and the very clear site descriptions eventually led me to the Altra Lone Peak, which I bought. This was a great decision all round. They arrived rapidly, well packaged, and are indeed just what I needed. Thank you.”

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Posted 3 months ago

“Great service. Delivery Altra shoe's Outstanding”

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Posted 3 months ago

“Great, always prefer to use small business rather than big chains or tyrants like Amazon. Always good advice and helpful staff in-store. I tried a few different pairs of shoes that I was interested in, and one pair I hadn't thought of which was recommended by staff, running up and down their corridor. They can also order in any shoes that they have listed online to try on in-store if they're not already in the store. I bought the pair that was recommended and they are great, no issues othe than a bit of heel lift but less heel lift that the other shoes I'd tried out. I also buy injini socks from here as they are my favourite not just for running but everyday socks. Tried the ultra-run type and with the thicker toes they are extremely comfortable.”

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Posted 3 months ago

“Received the item on time and very pleased with it”

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Posted 3 months ago

“A great price and efficient service.”

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Posted 3 months ago

“Received trainers in good time and exactly what I was looking for. Thanks would use your website again.”

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Posted 3 months ago

“I bought hoka Bondi 9, excellent service just as described, quick delivery.”

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Posted 3 months ago

“Very good service, delivery quick and by Royal Mail so no issues with carriers. Refund received immediately product returned - none of this waiting for weeks like some companies. Reorder arrived in 3 days. All good and very pleased with the shoe - wanted a walking shoe and the Topo Traverse was perfect, fabulous fit for narrow, shallow feet! Would recommend Northern Runner and the product.”

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Posted 3 months ago

“Shoes not for me but the returns service and communication was excellent. Will order from again...when I find the right shoes!”

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Posted 3 months ago

“Great range of stock. Had exactly my brand and rather niche style of running shoe, hard to find elsewhere. Good reduction on price, free delivery and swiftly dispatched. Very pleased. Will happily use again.”

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Posted 3 months ago

“They have a good range of shoes at fair prices and orders are always processed and dispatched quickly.”

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Posted 3 months ago

“Ordered some Hoka Bondi 9s. Great price in the sale with speedy delivery and product just as described. Very happy with service and purchase. Thanks”

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Posted 3 months ago

“Bought a pair of Brooks wide fit shoes, received them very promptly. Unfortunately, I found they weren't suitable after trying them on, nothing wrong at all with the shoes more my wonky feet and I had to return them. I received a refund very quickly and anyone purchasing from them can certainly buy with confidence. Also you can actually speak to someone from the shop if you have any problems which is definitely a plus. I would certainly recommend.”

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Posted 3 months ago

“Great service! Delivered quickly no issues. Will be using Northern Runner again....thanks guys!”

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Posted 3 months ago

“I love wearing Injinji liner socks under a pair of walking socks when hiking and Northern Runner had them at a very good price. I ordered two pairs and they arrived two days later.”

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Posted 3 months ago

NorthernRunner.com is rated 4.9 based on 16,068 reviews