NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,393 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,393 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was faultless and the Altra shoes I ordered are great”

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Posted 3 months ago

“Bondi 9- took a few days to get used to, feels like you are walking on a wobble board at first, but noticed the proprioceptive benefits early on and long term subtalar joint pain has eased off. Very happy.”

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Posted 3 months ago

“Fast delivery, no hassle, great product. Very satisfied. Thanks”

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Posted 3 months ago

“Great service throughout. Website purchase, easy to navigate and pay and shipping was really quick. Using a running specialist provided lots of options with great technical details and reviews for all of the trainers on offer. Would highly recommend to others.”

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Posted 3 months ago

“Brilliant service as always. Shoes arrived safely and on time.”

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Posted 3 months ago

“Having worn out a pair of good walking boots I was looking for something to suit my "getting older" feet. My daughter introduced me to these walking shoes and they are excellent. Comfortable, sizing good, good quality.”

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Posted 3 months ago

“Excellent service. Ordered wrong size but team corrected my error before dispatch. All good.”

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Posted 3 months ago

“Price was right and they turned around the order very quickly. Sadly Royal Mail took forever to get their act together and deliver, but that’s hardly the seller’s fault.”

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Posted 3 months ago

“All good with this order and delivery of shoes I find difficult to source”

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Posted 3 months ago

“Recently ordered some toe socks from their website, very pleased with the swift delivery. Will be ordering some more pairs”

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Posted 3 months ago

“Had to buy two pairs and return one to get the correct fit. The whole process was great and I was refunded immediately they got the returned pair back. I’d emailed Chris in sales for assistance and he was excellent. I guess it would be good if the return was free, but then I guess it would be abused.”

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Posted 3 months ago

“Good variety and availability of items. Had a query with an item and was resolved very quickly. Would 100% recommend.”

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Posted 3 months ago

“Ordered a pair of trainers but unfortunately they were too tight, I returned them and have been refunded. Excellent service from these guys will definitely use again and 100% recommend buying from them.”

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Posted 3 months ago

“Bought the hoka speedboat 7 wide fit. Hard to find even through hoka and £30 cheaper. Speedy service”

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Posted 3 months ago

“Nice and easy. In stock, quickly dispatched, trainers clearly never been tried before. Will use again”

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Posted 3 months ago

“Great service, quick delivery, item as expected/described. Very impressed overall and will use again.”

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Posted 3 months ago

“Quick despatch by Northern Runner who have always proviuded a good service over the many years I have been using them.”

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Posted 3 months ago

“The prices are good and deivery is reliable. That's why I keep coming back when I need a new pair of shoes.”

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Posted 3 months ago

“I honestly can't express how relieved I felt when they stepped in to help. Their professionalism was evident in every interaction, but what truly touched me was how quickly they responded, never making me feel like just another ticket number. They listened, they cared, and they made sure my withdrawal issue was resolved so seamlessly that I could finally breathe again. I am deeply, genuinely grateful for their kindness and expertise.”

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Posted 3 months ago

“Better coordination leads to better outcomes. Xwaxt keeps teams connected, workflows streamlined, and productivity at its highest.”

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Posted 3 months ago

NorthernRunner.com is rated 4.9 based on 16,393 reviews