NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,070 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price for the Altras. Never tried these trainers before so half price was a deal I couldn't miss.”

NorthernRunner.com 5 star review on 10th May 2026

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Posted 3 months ago

“Speedy service and changed my item for a larger size quickly with little fuss”

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Posted 3 months ago

“I wasn’t at home but package was left in asensible place- so all was well!”

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Posted 3 months ago

“Very quick delivery”

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Posted 3 months ago

“Great price on a pair of Hokas and quick delivery.”

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Posted 3 months ago

“Excellent service. Prompt delivery and goods as described. I shall be using again - thank you :-)”

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Posted 3 months ago

“Quick delivery no problem thank you”

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Posted 3 months ago

“Great service, good communication when Royal Mail lost my parcel and would happily by from them again. Thank you!”

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Posted 3 months ago

“Great selection of running gear brands, including Nnormal. Prices are competitive, plus there's a generous loyalty scheme. Delivery always prompt too. I always look here first!”

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Posted 3 months ago

“Great service, quick delivery and good price.”

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Posted 3 months ago

“The website, the process, the trainers were all A1 - the delivery by DPD at the additional cost was horrendous. The two sets of trainers were delivered to a local pick up point, in unlocking it a day later I found the bag ripped out and one of the box ripped to shreds. It's only down to Brooks packaging Thier trainers very well that no damage was done to them. IF I was a collector or reseller I would have sent them back in a heart beat, they would have been completely unsellable. Complaint not put into NR but I won't use DPD ever again.”

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Posted 3 months ago

“I have always had trouble getting the right footwear so when my son in law said try NorthernRunner I was glad I did the shoes fit like a glove”

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Posted 3 months ago

“Great price and swift delivery, what more can you ask!”

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Posted 3 months ago

“Speedy, knowledgeable response to an email product query and quick delivery of my new trainers...would definitely use Northern Runner again!”

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Posted 3 months ago

“Went into the shop last year and they were fantastic helping me find a trainer for my wide foot and bought a pair of altra online after seeing them for such a good price. Highly recommend northern runner.”

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Posted 3 months ago

“I bought I-nov8 mudtalon zero trail shoes they are really comfortable and perfect for running the 3 peaks the service I received for northern runners was second to none from ordering to the delivery I would recommend them to everyone”

NorthernRunner.com 5 star review on 8th May 2026

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Posted 3 months ago

“Always great service, both in store and online! Prompt despatch and delivery of online orders when I can't get to the store. Thank you!”

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Posted 3 months ago

“Always great service, decent prices and quick delivery to Northern Scotland.”

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Posted 3 months ago

“Excellent service, prompt delivery of a great product”

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Posted 3 months ago

“Great service as always. Trainers arrived very quickly. Good price and packed well.”

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Posted 3 months ago

NorthernRunner.com is rated 4.9 based on 16,070 reviews