NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,395 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,395 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great price and arrived quickly”

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Posted 3 months ago

“Yes everything was good, price, value, service delivery all went to plan and the trainers are comfortable too! Thank you”

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Posted 3 months ago

“Good price and quick delivery- would shop with NR again”

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Posted 3 months ago

“Very fast delivery. Great place to buy shoes.”

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Posted 3 months ago

“Very good price, delivered quickly with helpful communication.”

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Posted 3 months ago

“Extra more than extra delivery and details to the customer the best there is do not have a worry with this firm. Go. Go . Go right ahead whatever your problem is and there shoes are marvellous I have said goodbye to sketchers. Now on BROOKS. All good. And three days delivery.”

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Posted 3 months ago

“Fast dispatch, decent price. Purchased multiple trainers over the years. Return policy is also smooth.”

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Posted 3 months ago

“Parcel came quicker than anticipated. Very happy with the 👟. I was replacing an identical older pair 🙌”

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Posted 3 months ago

“My shoes are amazing”

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Posted 3 months ago

“I purchased a small backpack (OMM 8L) to replace my old one (same brand/model), which had served me well for many years. I searched various stores and found the colour and price range I was looking for at Northern Runner. The process of purchasing and delivering was smooth, and the package arrived on time, as predicted.”

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Posted 3 months ago

“I'm delighted with my new running shoes and particularly with the excellent service you provided. They arrived within 2 days of my ordering, then, when I returned them (because they didn't fit) the replacements again arrived within 2 days. Such quick service is unusual these days - many many thanks!”

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Posted 3 months ago

“Excellent value and service.”

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Posted 3 months ago

“Sorted return and change of size v quickly- great service from all involved.”

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Posted 3 months ago

“Excellent service thank you”

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Posted 3 months ago

“Fantastic service and quick delivery Ronhill Twin Skin socks worked as no blisters on inside of arches too”

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Posted 3 months ago

“While searching for a pair of mid top Hokas I came across Northern Runner. The price was better than anywhere. Web page easy to navigate. Even treated myself to more merino wool socks! Perfect process and delivery and I recommend you do not shy away from taking a look before buying from brand.”

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Posted 3 months ago

“Good products at great prices, with prompt and accommodating customer service reps.”

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Posted 3 months ago

“Great prices and great service. Can't recommend highly enough”

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Posted 3 months ago

“Ordered trainers which needed to be returned with instructions for same shoe different size. New pair dispatched within 48 hrs.”

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Posted 3 months ago

“Having ordered these trainers from another website and them sending the wrong size I came across the same running shoe from the northern runner, ordered them and couldnt be happier, great communication, quick delivery and at a very competitive price! I will be orderimg all my running shoes from norther runner going forward! Thanks guys”

Helpful Report

Posted 3 months ago

NorthernRunner.com is rated 4.9 based on 16,395 reviews