NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,068 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and super quick delivery”

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Posted 3 months ago

“I loved the trainers feels comfortable , still to feel them more”

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Posted 3 months ago

“Excellent, fast service and the cheapest that I have seen injinji socks anywhere!”

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Posted 3 months ago

“Fast delivery and great price”

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Posted 3 months ago

“I've made online purchases from Northern Runner on a number of occasions, and the service has always been superb in every regard.”

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Posted 3 months ago

“Excellent, efficient, customer service.”

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Posted 3 months ago

“Good spread of product (especially Altra!) and good delivery service, at a good price.”

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Posted 3 months ago

“Prompt delivery”

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Posted 3 months ago

“Great price, quick delivery. Would definitely use again.”

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Posted 3 months ago

“Good choice. Easy to order. Prompt delivery.”

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Posted 3 months ago

“Great service and the product was an excellent price.”

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Posted 3 months ago

“Excellent product, price, service and delivery. Can not fault them!”

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Posted 3 months ago

“Delivery of order was excellent but the goods were very disappointing- the jacket barely reaches my waist and is of such a low quality that it feels like it is about to tear apart- I expected a lot more from a running company like Ronhill- in the sale it cost over £60! Very disappointing- I’m not worrying about the material wicking sweat away - I want it to cover me and feel of good quality- but it’s flimsy and thin”

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Posted 3 months ago

“Quick delivery, competitive pricing. Would happily use again.”

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Posted 3 months ago

“Great price, rapid delivery, excellent product”

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Posted 3 months ago

“Found my off road Brook trainers were much cheaper than buying directly from Brooks itself.Delivery was very prompt. Very happy with my 2 pairs. Shoes are water proof as well. Normally they are much more expensive but price was the same”

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Posted 3 months ago

“I was familiar with the Northern Runner store in Newcastle, having shopped there in the past, and they've always been very professional. This time, I was looking for the Altra brand, specifically the Olympus model, which is designed for wide feet. The online experience was easy, fast, and convenient. I received two pairs of the same model within a week because the first pair didn´t fit well, and the next size arrived a couple of days later. Returns were easy for me because I live in Newcastle, and I simply had to return them to the store, where they processed my refund immediately. The online store has a great selection of products on sale.”

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Posted 3 months ago

“Very satisfied with my shopping experience. They even stocked widths which the main distributor did not have, so they saved the day.”

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Posted 3 months ago

“Great price for the Altras. Never tried these trainers before so half price was a deal I couldn't miss.”

NorthernRunner.com 5 star review on 10th May 2026

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Posted 3 months ago

“Speedy service and changed my item for a larger size quickly with little fuss”

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Posted 3 months ago

NorthernRunner.com is rated 4.9 based on 16,068 reviews