NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,523 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,523 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 10th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First place I check when considering new running shoes….excellent range and first class service”

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Posted 1 month ago

“First purchase of a pair of running shoes from Northern runner, and really impressed. Found what I was looking for at a competitive price. Comms were good and shoes arrived next day. Can't ask for more than that. Thank you, will be back again 👍😃”

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Posted 1 month ago

“Excellent service and turned up within days of making the order. Would definately recommend.”

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Posted 1 month ago

“Quick delivery, good price!”

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Posted 1 month ago

“First Class Transaction, XXXXX”

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Posted 1 month ago

“Fabulous Hoka Speedgoat 7 . My 1st pair wonderful , walked 100 miles straight out of the box no blisters.”

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Posted 1 month ago

“great products, great service, great company - many thanks”

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Posted 1 month ago

“Very helpful. Replies quickly to emails.”

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Posted 1 month ago

“Excellent service. I needed to return my choice of Hokas as they were slightly too small. Must praise Chris in sales for expediting the exchange. All very speedy and efficient. Thank you”

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Posted 1 month ago

“Fab service and great shoes!”

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Posted 1 month ago

“I was looking for running shoes for my poor wide feet. Great variety of shoes available, with a really useful selection of filters. Picked a cheap pair of 361s which were dispatched the same day. Perfect”

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Posted 1 month ago

“Brilliant service no faff does what it says on the tin. Wish I had found this years ago, instead of feeding the big boys who really dont care about customer service.”

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Posted 1 month ago

“the shoes i chose arrived incredibly quickly- i kept one pair, and returned the other- again, incredibly quick efficient service, and the shoes i chose are great!”

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Posted 1 month ago

“First class service, delivered within 24 hours of placing the order.”

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Posted 1 month ago

“Had the trainers I wanted at a very good price. Ordering was easy, and delivery was quick and hassle free. I would definitely purchase from them again.”

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Posted 1 month ago

“Received my Brooks 16 in perfect order as well as incredible fast delivery. Thank you so much for your excellent service. Will buy my next pair of shoes from your company.”

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Posted 1 month ago

“Super service - order processed and delivered in great time ! Really happy with the additional pair of 1080’s!!”

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Posted 1 month ago

“A really smooth process and quick delivery. The item doesn't quite fit so I have returned them to exchange to a slightly different fit. But so far happy with the process”

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Posted 1 month ago

“Absolutely superb customer service. Thank you!”

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Posted 1 month ago

“Great value, shoes arrived very quickly. Loved them, ordered a second pair while they were still on sale!”

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Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 15,523 reviews