NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,823 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,823 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of 361 Kairos 2 running shoes in plum colour as my other pair has seen better days. After I read many bad reviews I was a bit nervous about not getting my order. But it arrived, safe packaging, no problems at all. Thank you for your fantastic service, I'm happy with my order. 😊”

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Posted 1 month ago

“Excellent service and speedy and accurate delivery”

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Posted 1 month ago

“I was impressed with NorthernRunner. I bought trainers online easy to purchase. Received confirmation quickly Arrived promptly. Given tracking details Well done.”

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Posted 1 month ago

“Trainers arrived within a few days of ordering and so the order must have been processed very quickly. I am very pleased with the service.”

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Posted 1 month ago

“My order arrived in foid time. Would use NorthernRunner again.”

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Posted 1 month ago

“Excellent service & good prices”

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Posted 1 month ago

“Easy to order. Good prices. Clear website. Shoes arrived quickly with no problems. Would use them again.”

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Posted 1 month ago

“Bought from them before and as ever faultless”

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Posted 1 month ago

“Good website, great prices and speedy delivery.”

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Posted 1 month ago

“Quick delivery and excellent customer service.”

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Posted 1 month ago

“Amazing trainers , fast delivery and helpful customer service”

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Posted 1 month ago

“I've bought a number of running items from NR and enjoy the ease of ordering and the very reasonable prices. I'll back soon”

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Posted 1 month ago

“I would highly recommend NorthernRunner. The product lines and service are excellent.”

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Posted 1 month ago

“A great service from Northern Runner. I chose two pairs from a wide selection ..both at a great price. Sadly the shoes did not work with my awkward feet and I had to return. Return process was simple and quick. I shall certainly shop here again”

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Posted 1 month ago

“quick and easy delivery”

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Posted 1 month ago

“I've ordered from Northern Runner 3 or 4 times now, and I'm always really impressed by their pricing and speedy delivery. Highly recommended!”

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Posted 1 month ago

“I would definitely recommend ordering from Northern Runner. The deliveries, returns and exchanges are quick and dependable. Yu do have to pay for returns and exchanges, which for me worked out at about £5. But this is definitely compensated by the high quality and range of their shoes. For example, this is the only place in the UK I've found to offer a great range of Topo Athletic running shoes, designed by a Massachussetts-based company: excellent heel structure and foot-shaped toe-box. Thanks to Northern Runner, I now own two pairs.”

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Posted 1 month ago

“Brilliant service i was struggling to to find a pair of Hoka's near home but found just what i was looking for on your site they were a great price and delivered free. Thank you.”

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Posted 1 month ago

“Great service and speedy delivery - thank you NorthernRunner.com!”

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Posted 1 month ago

“Have used Northern Runner for years now. Wouldn't go anywhere else. This was an online order but the service in the shop is second to none. Love these guys. ❤️”

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Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 14,823 reviews