NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,823 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,823 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery. No problems at all.”

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Posted 1 month ago

“Very helpful. Shoes arrived on time. Unfortunately, although they were the correct size, they were too small and I had to return them. Return process was easy. The information on how to check the fit of the shoe provided by Northern Runner was really useful.”

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Posted 1 month ago

“So pleased with my Brooks Glycerin trainers. Great price and the delivery was within 5 days. Kept up to date with the order. Always nervous when using a company for the first time- super pleased and will be using them again.”

NorthernRunner.com 5 star review on 23rd January 2026

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Posted 1 month ago

“Great service, had the shoe size i needed and arrived exactly as expected.”

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Posted 1 month ago

“Excellent service and a great price”

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Posted 1 month ago

“Quick delivery and product exactly as described. Good comms throughout and would be happy to purchase again from Northern Runner”

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Posted 1 month ago

“Fantastic service and great value for money. Shoes arrived quickly and without any issue. Highly recommended”

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Posted 1 month ago

“Bought a Ron Hill running jacket from Northern Runner who had a good range of products and good prices.”

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Posted 1 month ago

“Great price, fast service and good website info!”

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Posted 1 month ago

“Fantastic service. Quick delivery.”

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Posted 1 month ago

“Efficient service with good comms and prompt free delivery. Unfortunately the shoes didn't fit, but a refund was processed quickly when I returned them.”

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Posted 1 month ago

“Ordered a Moonlight headlamp and the service was very prompt. Communication was excellent. Arrived the next day.”

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Posted 1 month ago

“Great communication and an unbelievable offer when the shoe we had ordered wasnt available. We will be back for sure!”

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Posted 1 month ago

“Great service. Shoes arrived in no time. Great wee bargain too.”

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Posted 1 month ago

“Good price, quick delivery”

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Posted 1 month ago

“As a new runner the service and support were spot on. Required a size change due to fit issues and everything was seamless. Really happy and will be back”

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Posted 1 month ago

“All was as advertised and very efficient.”

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Posted 1 month ago

“Injinji socks arrived more quickly than expected and undamaged. Really easy to order from website. Will order agains.”

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Posted 1 month ago

“Great company, quick and easy to order and speedy delivery!”

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Posted 1 month ago

“Fabulous service, delivery faster than expected.”

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Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 14,823 reviews