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NorthernRunner.com Reviews

4.9 Rating 15,089 Reviews
99 %
of reviewers recommend NorthernRunner.com
4.9
Based on 15,089 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

NorthernRunner.com 5 star review on 1st February 2026
Susana Ellis
NorthernRunner.com 5 star review on 1st February 2026
Susana Ellis
NorthernRunner.com 5 star review on 24th October 2025
Gary Jones
NorthernRunner.com 5 star review on 24th October 2025
Reg C
NorthernRunner.com 5 star review on 24th August 2025
Becky Silver
NorthernRunner.com 5 star review on 25th July 2025
Jennifer Harding-Kirk
NorthernRunner.com 5 star review on 25th July 2025
Jennifer Harding-Kirk
175
Anonymous
Anonymous  // 01/01/2019
Very quick delivery and good price
Helpful Report
Posted 11 months ago
I ordered hiking boots on the night of the 8th April. Despatched the next day. Arrived to me on the 10th. Excellent service.
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Posted 11 months ago
Very happy with my Ron hill running hat. Fabulous!
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Posted 11 months ago
I have been buying walking shoes ( 5 pairs at least ) from Northern Runner for the last few years. I can honestly recommed Northern Runner for its excellent service and fast delivery.
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Posted 11 months ago
Although I'm not a runner as such, I have shopped with Norhtern Runner a few times over the years and always found them to be very knowledgeable and well informed when it comes to running footwear. They have a very good selection of market leading gear and the service is always friendly and helpful. The prices are as good, or better than most running shops and the delivery is very quick. A worthy five stars.
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Posted 11 months ago
Great price, speedy delivery. I like my choice.
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Posted 11 months ago
Easy to access website and rapid dispatch of my shoes. Overall, very impressed.
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Posted 11 months ago
First time ordering from NorthernRunner. Price was great and order was processed and sent quickly. Can't fault them and would purchase again.
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Posted 11 months ago
As usual first class customer service from NorthernRunner l will be back for more, thank you. A very satisfied customer.
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Posted 11 months ago
Great company to shop online with as I’m based in Cornwall. They dispatched items quickly, bought two pairs of shoes so could choose correct size so returned one pair which they refunded immediately. I can’t fault their service at all! Very happy with the walking shoes too so comfortable and suit my very flat over pronating feet!
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Posted 11 months ago
All good thanks will be ordering again went well thanks
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Posted 11 months ago
Always had fantastic customer support from Chris and also happy to support a local shop :)
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Posted 11 months ago
Ordered Brooks Ghost. Good price and delivered v quickly. V happy.
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Posted 11 months ago
A proper running shop, great range of trainers at competitive prices and super fast delivery
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Posted 11 months ago
I needed some trainers quickly, and they had them in stock. I opted for next day delivery and they arrived in time. Was a bit wary as they're not a huge franchise, but I can't fault them!
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Posted 11 months ago
Arrived quickly. Fast service!
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Posted 11 months ago
My preferred place to buy shoes, great selection of brands , there is always deals to be had. They have the the latest gear. Staff always on hand to sort issues with sizing. Returns painless.
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Posted 11 months ago
I recently bought a pair of Brooks running shoes on offer from NorthernRunner.com . They arrived promptly and well packaged. An excellent service and I would definitely recommend.
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Posted 11 months ago
delivered quickly and all good.
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Posted 11 months ago
Very easy to order, good price and efficient delivery process - thank you.
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Posted 11 months ago
NorthernRunner.com is rated 4.9 based on 15,089 reviews