NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,187 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 14th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Shoes arrived promptly. Good price also.”

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Posted 11 months ago

“Ordered the trainers and they come really quickly. Size was too small so returned for bigger size. Communication was excellent and the trainers were sent out really quickly. Really happy”

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Posted 11 months ago

“Great shoes at a great price 👍”

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Posted 11 months ago

“Usual great service. Nothing ever a problem”

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Posted 11 months ago

“Top quality products and service would highly recommend”

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Posted 11 months ago

“I'm absolutely delighted with my new Altra trainers. They are extremely comfortable.”

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Posted 11 months ago

“Had an issues with the size, the exchanged no problem! Was cautious about the price as it was so cheap but turns out to be a great bargain! Will definitely be buying from these again!”

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Posted 11 months ago

“Great service and prompt delivery Recommended”

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Posted 11 months ago

“Great product, fast service. Will be buying again.”

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Posted 11 months ago

“Great seller”

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Posted 11 months ago

“Fantastic support and service from the team, would highly recommend. Thank you!”

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Posted 11 months ago

“Shoes turned up very quickly would definitely order them the NortherRunner again in the future.”

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Posted 11 months ago

“This is my second pair of Hoka running shoes I've bought from Northern Runner because they are really efficient and they send the shoes postage free and at a really good price. The shoes are perfect for my weekly parkrun adventures and training. Thank you for your excellent service.”

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Posted 11 months ago

“Popped into Northern runner today to have a Gait Analysis after not running for 3 years. Michelle served me and I was up front that I didn’t know if I would buy today or not and Michelle explained the cost and my options. No pressure to buy. Northern Runner is one of the few ( maybe the only one) who does the gait analysis on a concrete floor behind the shop instead of a treadmill - this suited me as I run predominantly on pavements/roads. Michelle listed to my feedback and in the end based on her recommendations I chose the Kairos 3 stability show as a shoe I could wear in conjunction with my New Balance 860. I’d never heard of this make but trusted Michelle’s expertise. I highly recommend this shop for anyone needing a new pair of shoes and their range of socks and other nutritional products for running was great. Michelle advised that after wearing them in the house for a couple of hours if I had any concerns they would replace them as long as not worn outside. Fabulous service and thank you Michelle”

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Posted 11 months ago

“Great service! Product arrived earlier than expected. Would definitely order from them again :)”

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Posted 11 months ago

“Really pleased with everything about my order. Great price for the footwear, easy transaction and quicker than expected delivery. Would certainly buy from again. Thanks a lot.”

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Posted 11 months ago

“Another great purchase from Northern Runner! Great service with good prices. A repeat customer!”

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Posted 11 months ago

“Excellent service, no problems at all”

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Posted 11 months ago

“Excellent service in every respect”

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Posted 11 months ago

“Excellent service. Received item quickly. Definitely recommend. Even contacting shop directly was a great service with prompt replies.”

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Posted 11 months ago

NorthernRunner.com is rated 4.9 based on 16,187 reviews