NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,188 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 14th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very swift delivery - trainers are perfect!”

Helpful Report

Posted 11 months ago

“Another order from Northern Runner and another first class service, hassle free ordering and speedy delivery.”

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Posted 11 months ago

“Prompt delivery. Had to return as too small refunded to my credit card within a few days.”

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Posted 11 months ago

“The site was simple to use, checkout was quick, and I got regular updates about my delivery. My trainers arrived sooner than expected and were exactly as shown online. I was advised with Hoka trainers to order half a size up. I did, and the fit is perfect. Overall, I’m really happy with my purchase and would definitely order from this website again. Highly recommend!”

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Posted 11 months ago

“Great price and quick delivery.”

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Posted 11 months ago

“Received order as promised. Thank you.”

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Posted 11 months ago

“Fast delivery and very good price on the trainers.”

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Posted 11 months ago

“Easy to use website, great prices, easy to order, very quick delivery, well packed, overall a fantastic experience. Will be buying all my running shoes from you now. Thank you. If I could give 10 stars I would. David in Norfolk”

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Posted 11 months ago

“Ordered some Hokas.. super fast delivery, great price. Sadly they didn’t work out for me so sent back. The returns was simple (although had to pay) The refund arrived really quickly though. I’ll use again in future.”

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Posted 11 months ago

“New Altra on road running shoes arrived swiftly, great fit and great shoe. Thank you NorthernRunner”

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Posted 11 months ago

“Fast delivery. Great returns process. Good communications throughout the process.”

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Posted 11 months ago

“Ordered and delivered next day. Great service. 👍”

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Posted 11 months ago

“These were a present for my son, who was very pleased with them. Great value and received ahead of time so very impressed. Would definitely recommend”

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Posted 11 months ago

“Bought Brooks Ghost series for years. Same size every time. Stupidly took these away with me before trying out and had to wear them and they're too small. Complete waste of money. Will only buy from shops now.”

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Posted 11 months ago

“A really helpful store. Good advice, good knowledge and really good delivery”

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Posted 11 months ago

“Great fast service as always. Couldn’t have wished for a speedier delivery.”

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Posted 11 months ago

“Brilliant trainers and speedy service.”

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Posted 11 months ago

“Purchased HOKA Clifton 10 in wide fit size 5. A good fit for my difficult feet! They arrived promptly, and were £20 cheaper than other online shops.”

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Posted 11 months ago

“Great price online and super fast delivery. If you go in store the staff are very knowledgeable and helpful. Will advise you on all running questions.”

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Posted 11 months ago

“Good service and fast delivery.”

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Posted 11 months ago

NorthernRunner.com is rated 4.9 based on 16,188 reviews