NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,603 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,603 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 18th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived really quickly. I'd ordered friday morning and they were delivered before 12 the next day! I was impressed with the range of lesser known brands including the Karhu running shoes I ordered as not many places stocked them.”

Helpful Report

Posted 11 months ago

“Consistently reliable, have ordered a number of times over the years and will continue to do so.”

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Posted 11 months ago

“Excellent, quick service. Fantastic trainers. True to size and good arch support. Not a runner, but have a damaged knee that needs support from the feet up. Will definitely buy again.”

NorthernRunner.com 5 star review on 8th July 2025

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Posted 11 months ago

“I ordered a gift voucher for my daughter in law which I assumed would arrive by post as I'd been asked for her address. The voucher was emailed to me instead, which was fine as I could forward it to her but it would have been nicer if she'd recieved it by post.”

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Posted 11 months ago

“Recieved the running shoes well packaged and as scheduled. Have just worn them briefly in the house but seem to fit well. Company's comms have been excellent.”

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Posted 11 months ago

“Excellent service, delivered earlier than expected.”

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Posted 11 months ago

“I have bought a number of items from Northern Runner. Fair prices, fast delivery and excellent customer service. For me, Northern Runner is a trust worthy business. Illl definitely buy from them again.”

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Posted 11 months ago

“Product arrived on time as advertised.”

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Posted 11 months ago

“I've ordered a few times from Northern Runner. Never had an issue. Items have been delivered promptly and in good condition. No reason to mark down as consistently good service.”

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Posted 11 months ago

“Great price and quick delivery”

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Posted 11 months ago

“I've ordered from Northern Runner a few times now and have always had excellent experiences. Mega fast despatch turnaround, reliable delivery and products are always as expected. They have a great rewards program too so make sure you sign up!”

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Posted 11 months ago

“Swift and helpful responses to questions, orders despatched quickly, no quibble returns- all good!”

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Posted 11 months ago

“Item never arrived. Received an email 7 days after ordering to say you had cancelled my order and money was being refunded. Still waiting for the refund.”

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Posted 11 months ago

“Great prices for super products . Fast delivery!”

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Posted 11 months ago

“Returned my original order as they were too big on the Monday evening, with notification of a new choice on the invoice. Received an acknowledgment by email the following day, and my new trainers by Friday, with the balance returned to my account. Outstanding service all round.”

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Posted 11 months ago

“Always a delight ordering with Northern Runner. So efficient and my new trainers arrived very quickly.”

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Posted 11 months ago

“I am very pleased with my purchase from NorthernRunner. Was surprised by the speed of delivery as the shoes arrived before the estimated delivery date. But what impressed me most was the price at least £30.00 cheaper than I had seen elsewhere else.”

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Posted 11 months ago

“Easy, simple ordering and tracking service. At the time also cheapest option.”

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Posted 11 months ago

“Arrived on schedule. Vest fits well and was comfortable for running a half marathon. Well printed and it was lovely to have positive comments from spectators for run/ walking because they could see it was an intentional strategy.”

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Posted 11 months ago

“Great service that feels personalised. Fast delivery and helpful staff.”

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Posted 11 months ago

NorthernRunner.com is rated 4.9 based on 15,603 reviews