NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,187 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 14th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“swift shopping and perfect product”

Helpful Report

Posted 11 months ago

“Good price, very efficient, quick delivery. I would definitely buy from them again.”

Helpful Report

Posted 11 months ago

“I have bought shoes on a number of occasions from northern runner and have had no problem. Always get what I have ordered and correctly packaged. And dispatched very quickly. I genuinely recommend this company. And will order again in the future. Thank you.”

Helpful Report

Posted 11 months ago

“I was looking for a large OMM hoodie, not many places had it in stock, but NorthernRunner did. Better pricing than OMM direct rrp with free quick delivery. Really good. Thanks”

Helpful Report

Posted 11 months ago

“Very good service and product”

Helpful Report

Posted 11 months ago

“Got 2 pairs marked as "wide" but none fit my foot. Shame the returns aren't free. I got another 2 pairs from a different website and managed to get the "wide" fit and easily returned the pair that didn't fit me.”

Helpful Report

Posted 11 months ago

“My parcel arrived safe going to send item back as they don't fit”

Helpful Report

Posted 11 months ago

“I really like Topo running shoes, my feet are so happy in them. Northern Runner, has lots of stock, sells them to me at the best/lowest prices I can find, they are always very helpful when I ask questions, happy to send two pairs and have a pair back etc.. So my favourite running shoe shop!”

Helpful Report

Posted 11 months ago

“Great price for the shoes I wanted. Quick delivery, will definitely order again.”

Helpful Report

Posted 11 months ago

“I would highly recommend Northern Runner… their customer service is one of the best I have experienced recently. After receiving an incorrect item, I got in touch with their customer service centre who could not do enough to rectify the issue. Correct item now received and absolute love my Hoka Sliders.”

Helpful Report

Posted 11 months ago

“Bought a pair of Hoka Challenger 8s. Very competitively priced, quick and easy transaction, and quick posting.”

Helpful Report

Posted 11 months ago

“Great product at a nice price and really quick delivery.”

Helpful Report

Posted 11 months ago

“Excellent service, shoes arrived within 24 hours of purchase! NR's shoe's are always competitively priced and the delivery cost is included which is rare these days.”

Helpful Report

Posted 11 months ago

“Swift service as always from Northen Runner.”

Helpful Report

Posted 11 months ago

“Quick delivery, excellent product. Delighted with the items.”

Helpful Report

Posted 11 months ago

“Northern Runner has a great range of shoes, and for me, with wide feet, it is easy to find what I need. They are also really helpful in advising on the fit of the different shoes they sell. Delivery is prompt, and, if necessary, returns are easy too.”

Helpful Report

Posted 11 months ago

“great small company”

Helpful Report

Posted 11 months ago

“Easy process, quick service and quality product. Would highly recommend.”

Helpful Report

Posted 11 months ago

“Quick delivery, exactly as ordered, great service.”

Helpful Report

Posted 11 months ago

“Very swift delivery - trainers are perfect!”

Helpful Report

Posted 11 months ago

NorthernRunner.com is rated 4.9 based on 16,187 reviews