NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,089 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,089 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered La Sportiva Mutant shoes. They had the right size for my big feet, great price and fast delivery. Great service!”

Helpful Report

Posted 11 months ago

“Very prompt delivery just as described thank you”

Helpful Report

Posted 11 months ago

“Great price and great service. Highly recommended.”

Helpful Report

Posted 11 months ago

“I like walking but because I have arthritis in my knees with ordinary trainers it’s very painful so I looked online for trainers with maximum cushioning and I found some at NorthernRunner which where discounted and extra wide New Balance X more V5 they are very comfy and look great and they have reduced my knee pain considerably I would highly recommend these trainers and NorthernRunner for the price I paid and very quick delivery”

Helpful Report

Posted 11 months ago

“I've used Northern Runner a number of times and always been very happy with the service. Delivery is speedy and communication good. Highly recommended.”

Helpful Report

Posted 11 months ago

“Good delivery time. The trainers fit perfectly. Too soon to say anything more about the trainers as I need to run more, but so far so good. Would recommend NorthernRunner.com”

Helpful Report

Posted 11 months ago

“Fantastic service from Northern Runner - Only site I could find with the VJ Ultra 3 in my size! Speedy delivery and will continue to order here!”

Helpful Report

Posted 11 months ago

“Thanks for an excellent service”

Helpful Report

Posted 11 months ago

“Great deal very happy with my shoes.”

Helpful Report

Posted 11 months ago

“Good selection of shoes, very competitively priced and delivery was quick, can't fault them!”

Helpful Report

Posted 11 months ago

“Fast delivery and everything was perfect and as ordered”

Helpful Report

Posted 11 months ago

“Excellent service. Excellent price. 👍👍”

Helpful Report

Posted 11 months ago

“Very helpful staff and prompt service.”

Helpful Report

Posted 11 months ago

“My order arrived very quickly and trainers were fab!!”

Helpful Report

Posted 11 months ago

“Received my new balance 1080s in good condition and and on time and would certainly order from Northern runner again.”

Helpful Report

Posted 11 months ago

“Great service, simple website, good choice, Good price, good communication and speedy delivery. How it should be. Will use again”

Helpful Report

Posted 11 months ago

“Contacted customer service about my order not arriving and the next day the shoes arrived by another courier service. NorthernRunner always have a wide Brooks trainer in stock at a good price.”

Helpful Report

Posted 11 months ago

“Order received when given date and very pleased with my trainers”

Helpful Report

Posted 11 months ago

“Great advice from staff once again. Advised on a product ordered and delivered promptly. I won't go anywhere else.”

NorthernRunner.com 5 star review on 26th April 2025

Helpful Report

Posted 11 months ago

“Great customer service, swift delivery & exchange (when I ordered the wrong size).”

Helpful Report

Posted 11 months ago

NorthernRunner.com is rated 4.9 based on 15,089 reviews