NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,089 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,089 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Received my shoes quickly, well packaged and good value. Will use again”

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Posted 11 months ago

“Promote, efficient, reliable”

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Posted 11 months ago

“A great of choice of the ‘Altra’ trainers that I wanted.. delivery was fast. Trainers are great!”

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Posted 11 months ago

“The item arrived on time and the trainers were a great price. I would use Northern Runner again.”

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Posted 11 months ago

“Great products, reasonable prices and excellent customer service and support.”

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Posted 11 months ago

“Best price for shoes”

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Posted 11 months ago

“Very helpful service, and good prices. I have bought running shoes a few times; even when I've had to return if the fit wasn't right, it has been quickly processed. Highly recommended”

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Posted 11 months ago

“I've ordered online from Northern Runner several times and the experience has always been first class. Excellent products at competitive prices and quick delivery. Will definitely buy from them again.”

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Posted 11 months ago

“Good product and great value”

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Posted 11 months ago

“Always good range of products and great customer service. Highly recommend.”

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Posted 11 months ago

“Excellent service all round from Northern Runner.......including a very prompt delivery via Royal Mail! Thank you so much!!”

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Posted 11 months ago

“I ordered a pair of black, Lone Peak 9+ Trail Running Shoes (mens' size 10.5) online as I've been wearing this size in the '4.5' version for some time. When they arrived, I decided that they looked/felt bigger then my previous version '4.5' shoes. I am lucky enough to life very close the the Northern Runner shop in Newcastle so decied to call in to see if I could exchange them. The service I received was nothing short of excellent. The staff were friendly, polite and knowledgeable. I was shown multiple pairs of alternative makes, models and designs of shoe in variuos sizes ... nothing was too much trouble. I ended up with a pair of black, Lone Peak 9+ but half a size smaller at size10 but also the wide fitting version. I am one very happy customer and cannot praise Northern Runner and their staff highly enough.”

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Posted 11 months ago

“Trainers arrived quickly, very happy with the whole process and saved me money vs going to local store.”

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Posted 11 months ago

“Prompt and efficient service.”

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Posted 11 months ago

“Great trainers at a great price. Despatched really quickly despite it being a Bank Holiday.”

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Posted 11 months ago

“Great price. Prompt delivery. Would definitely use again.”

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Posted 11 months ago

“The running shoes are great, jsut what I was looking for and came very promptly - thank you”

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Posted 11 months ago

“Great price, quick delivery, perfect. Thank you.”

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Posted 11 months ago

“Easy to use website, competitive prices, and shipped very quickly!”

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Posted 11 months ago

“Good value item”

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Posted 11 months ago

NorthernRunner.com is rated 4.9 based on 15,089 reviews