NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,106 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great product. Always good to support small specialists shops and always worth it”

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Posted 5 months ago

“I've now bought several pairs of shoes from Nothern Runner. The site is easy to navigate making ordering easy to do. Delivery has always been speedy and communication has always been great. Top class service.”

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Posted 5 months ago

“Received shoes as per. Not tried them out yet but due to on the coast path tomorrow in training for 50k in June.”

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Posted 5 months ago

“My running shoes arrived in quick time. Unfortunately I had to return them as they were too small, but changing them was effortless and I received another pair within days. Very pleased with them.”

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Posted 5 months ago

“Great selection, great price, great service as always.”

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Posted 5 months ago

“Items were shipped and arrived quickly, well-packaged, and an exchange was processed equally quickly. Very happy.”

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Posted 5 months ago

“Very easy to order had 4e wide and arrived quickly will definitely use them again”

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Posted 5 months ago

“Easy to order and pay for the injinji socks I bought. They arrived after a couple of days and are great to wear. Great service”

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Posted 5 months ago

“The staff were really helpful in store. Talked to me about what I am looking for and provided advice.”

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Posted 5 months ago

“Northern Runner is my preferred choice for running shoes. They always stock the sizes I need (particularly New Balance extra wide fitting) and the delivery service is excellent.”

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Posted 5 months ago

“Delighted, quick delivery.”

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Posted 5 months ago

“Prompt delivery, everything arrived okay.”

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Posted 5 months ago

“Arrived faster than expected, neatly packaged and very smart! Would definitely recommend”

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Posted 5 months ago

“Great product, cheaper than other websites and received super quick”

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Posted 5 months ago

“Great product and great customer service”

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Posted 5 months ago

“Love the paradigm 7 by altra great for wide feet and delivered promptly”

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Posted 5 months ago

“Quick to receive my shoes and no nonsense.”

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Posted 5 months ago

“Very good selection of trainers at great prices. Delivery was quick to.”

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Posted 5 months ago

“Had a query re width of shoes prior to ordering them. Answer was prompt. Shoes were delivered well before estimated delivery date. Shoes are fantastic. 10/10”

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Posted 5 months ago

“Excellent service. As a first time customer, I bought 2 pairs of Injinji lightweight toe socks. Easy ordering with all the necessary security and confirmation. Order arrived promptly. Socks are comfortable. I actually wear them for all types of training. Highly recommend and would buy again.”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 16,106 reviews