NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,413 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my trainers. I ordered the Hoka Clifton 10 which are extremely comfortable and accomodate my orthotics under the innersole, without issue. I need to wear well fitting footwear due to MSK (muscuoskeletal) issues, so I'll be ordering more pairs when the new seasonal colours are released. Highly reccomend.”

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Posted 5 months ago

“Brilliant! Next day delivery was simply amazing.Hoka Clifton 10 were a present for my daughter who has just started running. A great product from a wonderful independent company. Incidentally you were recommended to me by two friends, who were advised by you on the most suitable product. Although I didn’t need to use them, your T&Cs were extremely generous!”

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Posted 5 months ago

“Everything as expected. Quick, professional service.”

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Posted 5 months ago

“A very quick despatch of a quality product. The Brooks Cascadia 19 wide fit is one of the most comfortable running shoes I have had to date.”

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Posted 5 months ago

“Good range of shoes and sizes available. Easy to navigate website. Good prices. Prompt delivery. Really can't ask for more, I'll be back!”

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Posted 5 months ago

“Ordered toe socks which were very competitively priced and arrived super quick! Thank you”

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Posted 5 months ago

“Ordered apair of saucony running shoes arrived on time well packed just what ineeded perfect thank you will use your shop again”

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Posted 5 months ago

“Very helpful staff. Returns process easy”

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Posted 5 months ago

“Great service trainers delivered within a couple of days of ordering I’ll definitely be using Nirthern Runner for my future purchases”

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Posted 5 months ago

“This shop is great for finding specific shoes. It's so helpful that you can filter by foot shape, drop and width. I ordered my last rotation of trainers here a year or so ago and I'm back again for my next set.”

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Posted 5 months ago

“First place I check when considering new running shoes….excellent range and first class service”

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Posted 5 months ago

“First purchase of a pair of running shoes from Northern runner, and really impressed. Found what I was looking for at a competitive price. Comms were good and shoes arrived next day. Can't ask for more than that. Thank you, will be back again 👍😃”

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Posted 5 months ago

“Excellent service and turned up within days of making the order. Would definately recommend.”

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Posted 5 months ago

“Quick delivery, good price!”

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Posted 5 months ago

“First Class Transaction, XXXXX”

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Posted 5 months ago

“Fabulous Hoka Speedgoat 7 . My 1st pair wonderful , walked 100 miles straight out of the box no blisters.”

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Posted 5 months ago

“great products, great service, great company - many thanks”

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Posted 5 months ago

“Very helpful. Replies quickly to emails.”

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Posted 5 months ago

“Excellent service. I needed to return my choice of Hokas as they were slightly too small. Must praise Chris in sales for expediting the exchange. All very speedy and efficient. Thank you”

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Posted 5 months ago

“Fab service and great shoes!”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 16,413 reviews