NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,056 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product at a nice price and really quick delivery.”

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Posted 5 months ago

“Excellent service, shoes arrived within 24 hours of purchase! NR's shoe's are always competitively priced and the delivery cost is included which is rare these days.”

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Posted 5 months ago

“Swift service as always from Northen Runner.”

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Posted 5 months ago

“Quick delivery, excellent product. Delighted with the items.”

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Posted 5 months ago

“Northern Runner has a great range of shoes, and for me, with wide feet, it is easy to find what I need. They are also really helpful in advising on the fit of the different shoes they sell. Delivery is prompt, and, if necessary, returns are easy too.”

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Posted 5 months ago

“great small company”

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Posted 5 months ago

“Easy process, quick service and quality product. Would highly recommend.”

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Posted 5 months ago

“Quick delivery, exactly as ordered, great service.”

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Posted 5 months ago

“Very swift delivery - trainers are perfect!”

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Posted 5 months ago

“Another order from Northern Runner and another first class service, hassle free ordering and speedy delivery.”

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Posted 5 months ago

“Prompt delivery. Had to return as too small refunded to my credit card within a few days.”

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Posted 5 months ago

“The site was simple to use, checkout was quick, and I got regular updates about my delivery. My trainers arrived sooner than expected and were exactly as shown online. I was advised with Hoka trainers to order half a size up. I did, and the fit is perfect. Overall, I’m really happy with my purchase and would definitely order from this website again. Highly recommend!”

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Posted 5 months ago

“Great price and quick delivery.”

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Posted 5 months ago

“Received order as promised. Thank you.”

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Posted 5 months ago

“Fast delivery and very good price on the trainers.”

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Posted 5 months ago

“Easy to use website, great prices, easy to order, very quick delivery, well packed, overall a fantastic experience. Will be buying all my running shoes from you now. Thank you. If I could give 10 stars I would. David in Norfolk”

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Posted 6 months ago

“Ordered some Hokas.. super fast delivery, great price. Sadly they didn’t work out for me so sent back. The returns was simple (although had to pay) The refund arrived really quickly though. I’ll use again in future.”

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Posted 6 months ago

“New Altra on road running shoes arrived swiftly, great fit and great shoe. Thank you NorthernRunner”

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Posted 6 months ago

“Fast delivery. Great returns process. Good communications throughout the process.”

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Posted 6 months ago

“Ordered and delivered next day. Great service. 👍”

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Posted 6 months ago

NorthernRunner.com is rated 4.9 based on 15,056 reviews