NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,573 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,573 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and happy to support an Independent business, they are few and far between. Well done 👏”

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Posted 5 months ago

“Great service.”

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Posted 5 months ago

“Easy to order. Good deal on price. Good communication with delivery etc. Pleased with purchase. Can recommend.”

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Posted 5 months ago

“Transaction went smoothly. The size I ordered was small and I had to exchange. Sales team was very helpful and they managed to exchange the item without delay.”

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Posted 5 months ago

“Lovely shoes delivered with no problems. Very pleased with my purchase.”

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Posted 5 months ago

“First ever purchase from Northern Runner and will definitely be returning. From order to delivery it was first class service. Would endorse and recommend Northern Runner every time.”

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Posted 5 months ago

“Great service and delivery.”

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Posted 5 months ago

“Easy to order, arrived quickly, very pleased with quality of item.”

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Posted 5 months ago

“Bought these for my son. He loves them,fit perfectly for his problem feet”

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Posted 5 months ago

“Easy to order and arrived on time. Will happily order from here again”

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Posted 5 months ago

“Order came very quickly without any problems. The shoes were as expected. Overall delighted with service.”

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Posted 5 months ago

“Goods arrived quickly with free delivery and no minimum order value which is very rare these days . also there prices are very competative with other stores .”

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Posted 5 months ago

“Fantastic service from this shop and they have the trainers I like too - Altras & Topo. My first choice of place to buy.”

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Posted 5 months ago

“Very happy with the service, good prices and very quick delivery. I will be using them again.”

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Posted 5 months ago

“Prompt despatch, free delivery & a good price - plus the satisfaction of avoiding A***on!”

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Posted 5 months ago

“Shoes arrived quickly but sadly not a good fit despite brand and size ive worn lots. Shoe is physically smaller than older similar pair. But return processed very quickly so not a bad experience and will use again !”

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Posted 5 months ago

“Had the shoes I wanted at a great price and delivery was fast.”

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Posted 5 months ago

“Got my first pair of "proper" running shoes here 20+ years ago (yes there really was a secret corridor). They were Brooks, and here we are still in the same shoes so they knew what they were doing. Now the other side of the country so delighted to find the online option 👌🤝 Same helpful advice and speedy delivery. Thank you!”

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Posted 5 months ago

“Great service. Ordered shoes on the Friday and they arrived on the Monday which in the middle of December is some going. Great product and price too”

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Posted 5 months ago

“Excellent product, fast service and great price.”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 15,573 reviews