NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,413 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for running shoes for my poor wide feet. Great variety of shoes available, with a really useful selection of filters. Picked a cheap pair of 361s which were dispatched the same day. Perfect”

Helpful Report

Posted 5 months ago

“Brilliant service no faff does what it says on the tin. Wish I had found this years ago, instead of feeding the big boys who really dont care about customer service.”

Helpful Report

Posted 5 months ago

“the shoes i chose arrived incredibly quickly- i kept one pair, and returned the other- again, incredibly quick efficient service, and the shoes i chose are great!”

Helpful Report

Posted 5 months ago

“First class service, delivered within 24 hours of placing the order.”

Helpful Report

Posted 5 months ago

“Had the trainers I wanted at a very good price. Ordering was easy, and delivery was quick and hassle free. I would definitely purchase from them again.”

Helpful Report

Posted 5 months ago

“Received my Brooks 16 in perfect order as well as incredible fast delivery. Thank you so much for your excellent service. Will buy my next pair of shoes from your company.”

Helpful Report

Posted 5 months ago

“Super service - order processed and delivered in great time ! Really happy with the additional pair of 1080’s!!”

Helpful Report

Posted 5 months ago

“A really smooth process and quick delivery. The item doesn't quite fit so I have returned them to exchange to a slightly different fit. But so far happy with the process”

Helpful Report

Posted 5 months ago

“Absolutely superb customer service. Thank you!”

Helpful Report

Posted 5 months ago

“Great value, shoes arrived very quickly. Loved them, ordered a second pair while they were still on sale!”

Helpful Report

Posted 5 months ago

“Have had several shoes from Northern Runner. Pleased with those I’ve had. Really good they stock anatomical footbed shoes. Never had a problem if need to return if didn’t fit. Will continue to look at this website first when I’m in need.”

Helpful Report

Posted 5 months ago

“A great outfit, based around enthusiasm and knowledge rather than trying to fleece you. Very helpful, recommended in the highest and strongest terms.”

Helpful Report

Posted 5 months ago

“Shoes arrived earlier than expected and in perfect order. Will use them again in future.”

Helpful Report

Posted 5 months ago

“Ordered socks. They were delivered promptly and they were good socks.”

Helpful Report

Posted 5 months ago

“Purched NB trail running trainers, great price compared to other suppliers, received within two days of order, faultless service provided. Dealt with Northern Runner on a couple of occasions previously, highly recommend.”

Helpful Report

Posted 5 months ago

“Excellent web site, fast and efficient service with a good range of products. Full marks”

Helpful Report

Posted 5 months ago

“Excellent trainers at a good price. Website was easy to order from and delivery was fast! Would highly recommend and would use again - Thanks”

Helpful Report

Posted 5 months ago

“Amazing selection, competitively priced and fast shipping.”

Helpful Report

Posted 5 months ago

“Great price and fantastic service would highly recommend.”

Helpful Report

Posted 5 months ago

“Great service. My new running shoes arrived promptly and are fantastic! Thanks!”

Helpful Report

Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 16,413 reviews