NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,057 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,057 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

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“All good, as described”

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Posted 5 months ago

“New Hoka trainers for my husband. Excellent fit and comfort for wide feet and the support and stability is great for his bad knees.”

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Posted 5 months ago

“Bought a mens ron hill running top. Good value and very speedy delivery. Excellent service”

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Posted 5 months ago

“Good price. Quick delivery. Excellent customer service experience”

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Posted 5 months ago

“Very good choice of articles and good prices, free, prompt delivery. Excellent service”

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Posted 5 months ago

“Excellent service, comparable pricing. Definitely would buy from this company again”

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Posted 5 months ago

“Great service, speedy dispatch”

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Posted 5 months ago

“Fabulous service - great prices”

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Posted 5 months ago

“Fantastic service. Trainers were quick to come, perfect condition. Unfortunately, they were too big but the returns process was quick and efficient. Would definitely buy from them again. Recommend the”

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Posted 5 months ago

“Very good quality...arrived safely ... Very pleased with everything thank you ....”

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Posted 5 months ago

“Great service at a reasonable price”

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Posted 5 months ago

“Second pair of Brookes trainers bought from NorthernRunner and they are again in perfect condition and arrived promptly. Best price I could find anywhere. Many thanks.”

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Posted 5 months ago

“I ordered two pairs of shoes that I had to return, before third time lucky returning to my old favourite, Altra Lone Peak. Each time I ordered, the shoes arrived within 2 days, even on the standard postal rate. When I returned them, the refund notification was instant, as soon as they were received. I really can't fault this seller for efficiency. Northern Runner are now my preferred supplier, every time.”

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Posted 5 months ago

“Northern runner staff are brilliant, they really care about customer service and if there are any issues or problems you just email them and they respond really quickly to sort it out.”

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Posted 5 months ago

“Fantastic online running shop. Some brilliant deals and have rang and had helpful advice over the phone. Orders arrive quickly, wouldn't hesitate to recommend. Thanks you”

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Posted 5 months ago

“Super helpful guidance via email prior to purchase as I live too far away to visit store. Product recommended very comfortable and arrived quickly.”

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Posted 5 months ago

“Quick delivery and the items arrived quickly. Best price around and quick delivery, what more can you want???”

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Posted 5 months ago

“Excellent service and great product and price.”

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Posted 5 months ago

“The order went smoothly. Shoes were reasonably priced.”

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Posted 5 months ago

“Northern runner have a good range of the zero rise running shoes I like. A couple of times I have emailed them for advice before ordering and have had prompt and helpful replies. it’s clear they know what they’re talking about, and the customer service is excellent.”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 15,057 reviews