NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,101 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes arrived promptly and are now doing a few miles to bed in. really pleased with the service and will buy from Nortern Runner again.”

Helpful Report

Posted 5 months ago

“Was the cheapest price I could find the make/model of my purchase! Speedy and smooth order. Had not heard of the NorthernRunner before so I did check Trustpilot before committing. Very impressed and would recommend.”

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Posted 5 months ago

“Excellent quality toe socks, love the colour, true to description and arrived nicely packaged. Will definitely use this site again.”

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Posted 5 months ago

“Altra are my go to brand as they are wide, footshaped and very comfortable. Other brands tend to split after 6 months, but these shoes cope with rough terraine, grip well and cause no sore spots on my feet. Norther Runner dispatches them quickly. Very satisfied”

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Posted 5 months ago

“For me, hands down the best place to go online for clear advice and an excellent range of running gear. Great, great variety, coupled with expertise that shines through. I look elsewhere sometimes, but always come back here (and regret wasting my time on other sites)! If I lived in Newcastle I'd spend quite a lot of time in store.”

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Posted 5 months ago

“Great customer service and great deliveries.”

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Posted 5 months ago

“My order was dispatched quickly and the shoes are just wonderful. I'm very pleased with my experience”

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Posted 5 months ago

“My order arrived very fast, perfect as you would expect. Shoes are spot on thank you.”

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Posted 5 months ago

“Extremely efficient shopping experience with very fast delivery.”

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Posted 5 months ago

“Thank you, my hula shoes are great.”

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Posted 5 months ago

“Great service from Northern Runner for my online order 👍👍”

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Posted 5 months ago

“Excellent service. Prompt shipping and RM delivered ahead of schedule. The shoes are great, I knew what I wanted and came to NR for the size because I need a wide. I’m pleased you had stock”

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Posted 5 months ago

“Good company, quick with delivery, always have a wide fit shoe which I really appreciate.”

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Posted 5 months ago

“Prompt delivery. Hoka Bondi 9 at very good price, amazing shoes”

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Posted 5 months ago

“Good items , very well priced and super fast delivery, would recommend and will definitely buy from Northern again”

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Posted 5 months ago

“Great service, great product. Always good to support small specialists shops and always worth it”

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Posted 5 months ago

“I've now bought several pairs of shoes from Nothern Runner. The site is easy to navigate making ordering easy to do. Delivery has always been speedy and communication has always been great. Top class service.”

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Posted 5 months ago

“Received shoes as per. Not tried them out yet but due to on the coast path tomorrow in training for 50k in June.”

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Posted 5 months ago

“My running shoes arrived in quick time. Unfortunately I had to return them as they were too small, but changing them was effortless and I received another pair within days. Very pleased with them.”

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Posted 5 months ago

“Great selection, great price, great service as always.”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 16,101 reviews