NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,573 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,573 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, lots to choose from, arrived quickly.”

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Posted 5 months ago

“A prompt and reliable service”

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Posted 5 months ago

“Considering the size was too small and you did not have a replacement size your refund was so quick thank you and well done”

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Posted 5 months ago

“Great items, fabulous service*****”

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Posted 5 months ago

“Great service, swift delivery and very good website to navigate. Found exactly what I needed - bought two sizes and so also tested the returns service, which was swift and also refunded quick once I sent back the size that didn't fit. Thank you!”

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Posted 5 months ago

“Very reliable company. Very quick delivery times. Good selection of sportswear at very reasonable prices.”

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Posted 5 months ago

“Great product at a great price, and arrived very quickly! Will definitely use you again, thank you!”

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Posted 5 months ago

“Really good value for money and service. Would definitely shop here again.”

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Posted 5 months ago

“The item looks good; price was great; fast delivery. However the shoe box was badly damaged and repaired with brown parcel tape. As a Christmas present, this was disappointing.”

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Posted 5 months ago

“These are a gift so not tried on yet. The customer service from this company is amazing after Royal Mail completely messed up the delivery NR dispatched another pair only for first pair to arrive the nxt day. And the best thing is there is a human to correspond with .”

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Posted 5 months ago

“Quick and reliable delivery”

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Posted 5 months ago

“Easy to order what I wanted. Received in good time. Great product.”

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Posted 5 months ago

“Shoes are so comfortable”

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Posted 5 months ago

“Been using Northern Runner for a few years now. They always seem to have in order what I need, despatch is swift and my shoes arrive the next day. Long may it continue. I don't bother looking elsewhere now save for a quick price check and they're always competitive there too. Top marks!”

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Posted 5 months ago

“Very pleased with the service from Northern.Runner.”

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Posted 5 months ago

“I was advised to purchase rocker sole trainers post surgery, as I no longer can bend my toes. I ordered my usual size but it was to small, NorthernRunner were brilliant and got the next size out to me quickly!”

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Posted 5 months ago

“Always a solid company to order from. Good price, very fast delivery. Product matched description. Will be using again 👍🏼”

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Posted 5 months ago

“Simply place your order, wait a few days and it arrives. All so smooth.”

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Posted 5 months ago

“Excellent service delivery spot on”

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Posted 5 months ago

“Have ordered a couple of sizes of the same shoe. They were exactly as described, and arrived in good time. Unfortunately for me, had to return both, this is more about my odd foot size, the shoes themselves were great.”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 15,573 reviews