NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,186 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth checkout process and a great deal on the Altra Lone Peak 7s. Delivery was faster than expected and well communicated. Will be ordering again once these have worn out! Thanks to the team.”

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Posted 1 year ago

“Excellent company to deal with. Products are sold at competitive prices. Packaging and communication are both spot on and delivery was rapid. Many thanks.”

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Posted 1 year ago

“Wide fit, works for me. I previously ordered a pair of running shoes from another well-known brand, but their wide fit was not wide. So I am grateful to NorthernRunner for selling the Brooks brand for women with wide feet.”

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Posted 1 year ago

“Brilliant service.. l will be using you again…. Thank you .. Paul….👍”

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Posted 1 year ago

“Pleased with the service. Got a good price and received the items in a few days.”

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Posted 1 year ago

“Trainers arrived promptly. No issues would definitely recommend”

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Posted 1 year ago

“VERY NARROW fitting”

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Posted 1 year ago

“Great service. Thank you”

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Posted 1 year ago

“The running shoes I bought have made a big difference in my running. Have twice done 10K in 58 minutes with no problems”

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Posted 1 year ago

“Excellent service my order was delivered promptly.”

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Posted 1 year ago

“Great communication and delivered promptly. Great product exactly as described.”

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Posted 1 year ago

“Item turned up quickly. Very good service. Would use again”

NorthernRunner.com 5 star review on 4th August 2024

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Posted 1 year ago

“Great price and order arrived very quickly. Great company 👌”

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Posted 1 year ago

“Really super service. I ordered the wrong size, sent them back and they were replaced with a bigger pair without any problems at all. I received emails throughout the exchange for peace of mind. Thank you very much Northern Runner!!”

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Posted 1 year ago

“Always get brilliant service from NorthernRunner.”

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Posted 1 year ago

“Super fast delivery, great order information. Great price. Thank you.”

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Posted 1 year ago

“I ordered some Altra Lone Peaks 7 and they were dispatched and delivered very promptly. I was kept up to date with progress”

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Posted 1 year ago

“I recently had a couple of pair of trail running shoes from Northern Runner. One pair for my partner and one pair for myself. Everything is great about this company, choice, speed of delivery, prices and not least their fantastic after sales service which is honestly second to none. I had a pair of Altra shoes which wore out quickly and they replaced them with no fuss and even upgraded me and sent the latest model. I can’t recommend this company enough man’s will choose them anytime I need anything in the future. It’s very reassuring and refreshing to use such a great company, and I couldn’t be happier with my purchases.”

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Posted 1 year ago

“The order was processed quickly and the product arrived close to the earliest delivery date indicated. The package was well wrapped and in top condition when it arrived and the item was exactly as per the order. Good communication throughout the purchase and delivery process. Will definitely use again as the service was so good - but there was another retailer that was cheaper but was abroad and delivery looked more complicated.”

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Posted 1 year ago

“Can't fault the service. All the correspondence up until delivery was excellent.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,186 reviews