NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,274 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,274 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are my second pair of these boots. My old ones are still going strong but just wanted new ones in a different colour. So comfortable and lightweight which is what I wanted .”

Helpful Report

Posted 1 year ago

“Bought a pair of Topo trail shoes, which developed holes after 250 miles. They dealt very well with my complaint (the decision to accept the return was Topo's, not theirs). I wanted a different brand as a replacement, which was no problem. They refunded the difference in price. Later on I wanted another pair in a size I couldn't find anywhere online. I emailed them and they ordered me a pair in that size, which arrived two days later. You couldn't ask for better service.”

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Posted 1 year ago

“Great price, prompt delivery. Well done!”

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Posted 1 year ago

“Very quick and helpful with my order. Very pleased with service and quality of goods”

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Posted 1 year ago

“What a great shopping experience! Last year I visited the shop in Newcastle, staff very patient and helpful as I tried in several pairs of trainers to get the right fit for my wide feet. No pressure whatsoever to buy, although I did purchase several pairs of injinji toe sock's that I love wearing. Recently I bought a couple of pairs of injinji socks from their online store, good price and fast delivery. I highly recommend Northern Runner. Thank you”

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Posted 1 year ago

“great product selection, informative website and very fast free delivery.. well done!!”

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Posted 1 year ago

“I got my Topo Athletic Terraventure 4 Mens Trail Running Shoesdelivery withing 72 hours of ordering. They were replacements for the pair I bought 4 years ago from NR, which our new Border Terrier had destroyed! Great service, great shoes, great service and great value for money. Free Delivery. Thanks NR”

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Posted 1 year ago

“unfortunately the shoes were too tight so have sent back. Paying return costs has dissuaded me from ordering a different pair”

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Posted 1 year ago

“First time ordering and was a smooth process”

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Posted 1 year ago

“Excellent, easy ordering and arrived earlier than expected”

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Posted 1 year ago

“Brilliant shoes! Was a bit worried ordering as had read other reviews saying the newer lone peaks weren’t wide toed or comfy, and that laces not long enough - but they are wide toed (perfect to progress to from vivos…love walking in barefoot shoes but seem to get injured running in them so these are the perfect solution…wide toe area but more support and padding underfoot!) and laces are long enough. Perfect for running the coastal paths! Thank you! I’m thrilled - wish I’d got them years ago”

Helpful Report

Posted 1 year ago

“Fast delivery, shoes are as advertised. Very happy with my purchase, thank you!”

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Posted 1 year ago

“Really prompt service, got a great deal on a replacement pair of Inov8’s after my puppy ate one of the old pair! Thank you.”

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Posted 1 year ago

“I have short, wide feet. None of the running shops around here stock any trainers at all in my size (womens 4, at least a D fitting). Brooks UK don't have any. But Northern Runner actually has a selection of shoes.”

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Posted 1 year ago

“Fantastic range of shoes. Excellent prices and super quick delivery.”

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Posted 1 year ago

“Bought online a pair of running shoes, delivered within 2 days. Unfortunately they were too small so sent back for an exchange to a larger pair. Sent out and delivered next day after reciept of my return. Could not have wished for better service. Superb. Thank you.”

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Posted 1 year ago

“Very fast service shoes arrived on time.”

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Posted 1 year ago

“The order was correct and deliver quickly . Very pleased and would buy again.”

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Posted 1 year ago

“I have bought from Northern Runner several times now and their service has always been great. Their prices have been competitive and included free delivery which is good.”

Helpful Report

Posted 1 year ago

“Very fast delivery. Well packed. Very large range of quality trainers. Good communication.”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,274 reviews